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Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro

Property class: 3.5

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Photo gallery for Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro

A swimming pool with a spiral slide, lounge chairs, and a building with a green facade.
A hotel room with two beds, a large window with a view of the city, and a painting on the wall.
A reception area with a tiled wall, a television screen, and shelves with bottles.
A modern hotel lobby with seating areas, a reception desk, and a dining area.
A spacious living room with two sofas, a coffee table, and a large window with sheer curtains.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Rua Barros Cobra, 35, Poços de Caldas, MG, 37701-018
  • Place, Macacos Fountain
    ‪2 min walk‬
  • Place, Thermas Antonio Carlos
    ‪3 min walk‬
  • Place, Pedro Sanches Square
    ‪6 min walk‬

Room options

View all photos for Suite (Master)

A hotel room with two beds, a large window with a view of the city, and a painting on the wall.

Suite (Master)

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Executive Quadruple Room

A hotel room with two beds, a desk, a TV, and a painting on the wall.

Executive Quadruple Room

8.0 out of 10
Very good
(13 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for STANDARD CASAL

A hotel room with a neatly made bed, a bedside table with a lamp, and a painting on the wall.

STANDARD CASAL

7.2 out of 10
Good
(9 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Poços de Caldas

Located in Centro, Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro is next to Macacos Fountain and Paco das Aguas Shopping Center. This 3.5-star hotel has 222 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Macacos Fountain - 2 min walk - 0.1 miles
  • Thermas Antonio Carlos - 3 min walk - 0.2 miles
  • Pedro Sanches Square - 6 min walk - 0.4 miles
  • SESC Pocos de Caldas Community Center - 8 min walk - 0.5 miles
  • Poços de Caldas Cable Car - 8 min walk - 0.5 miles

Restaurants

  • ‪Sete Quedas Leiteria & Café - ‬1 min walk
  • ‪Pietro Casa do Chope - ‬1 min walk
  • ‪Cucina Francesco - ‬3 min walk
  • ‪ibis Poços de Caldas - ‬3 min walk
  • ‪New York Pub - ‬4 min walk

About this property

Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro

Guests of Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro have access to an outdoor pool, a gym, and a steam room. Valet parking is offered for BRL 30 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and 24-inch TVs with satellite channels. Minibars, phones, and desks are also standard.
Recreational amenities at the hotel include a waterslide, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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9.0 out of 10, Wonderful, 1,001 reviews
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Nov 9 - Nov 10
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (BRL 30 per day)
  • Limited onsite valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 1975
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 28 to January 2:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 80 per pet, per day
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: BRL 30 per day
  • Pet fee: BRL 80 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: 2 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No cribs or infant beds are available.

Property is also known as

Nacional Inn Pocos Caldas
Nacional Inn Pocos Caldas Pocos De Caldas
Nacional Pocos Caldas
Nacional Pocos Caldas Pocos De Caldas
Nacional Inn Pocos Caldas Hotel Pocos De Caldas
Nacional Inn Pocos Caldas Hotel

Frequently asked questions

Is a free cancellation option available at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro?

Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro?

As of Nov 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro on Nov 25, 2026 start from $47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro?

This hotel is situated in Centro, just steps from Macacos Fountain and Paco das Aguas Shopping Center, and within a short walk of Thermas Antonio Carlos. You'll also find Pedro Sanches Square and Palace Casino less than a mile away.

Is parking available on site at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro?

Yes, covered valet parking is offered for BRL 30 per day.

Does Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro feature a casino on the premises?

No, Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro doesn't have a casino.

Is there an indoor pool at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro feature a restaurant that includes a breakfast menu?

Yes, Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro serves free buffet breakfast each morning from its restaurant.

Does Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro for a fee of BRL 80 per pet, per day. The property also provides food and water bowls.

Does Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro?

Yes, some guestrooms at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro offer a balcony.

Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 209 out of 728 reviews
Rating 8 - Good. 215 out of 728 reviews
Rating 6 - Okay. 167 out of 728 reviews
Rating 4 - Poor. 74 out of 728 reviews
Rating 2 - Terrible. 63 out of 728 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

This hotel tried to have me pay double rate

Extra charges for no reason by this hotel. I booked my stay with hotels.com, checked in and paid for my stay. Upon checkout the front desk said I owed additional amount which was over double that I already paid hotels.com! I almost missed my flight going back and forth with the front desk. It was a complete nightmare. This hotel obviously is running a scam on foreign tourists by trying to change the hotel price after check in. STAY AWAY FROM THIS PLACE
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Quarto em más condições, café da manhã muito ruim ( pagamos e não tomamos, fomos para uma padaria fora ), hotel muito mal conservado.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Chegamos no hotel e NÃO tinha vaga no estacionamento. Tivemos um baita problema por isso, inclusive um acidente com nosso filho mais velho. Sem agua quente por 2 dias, tive que ir buscar agua quente na cozinha para dar banho nos meus filhos gêmeos (os mais novos). Na reserva, solicitei banheira, secador de cabelo e 2 berços. Solicitei para retirarem uma cama do quarto para ter mais espaço. Não fizeram nada, só me deram 1 berço para os gêmeos de 6 meses, entregaram uma banheira suja. Os funcionários da limpeza eram bem prestativos, limparam a banheira, deixaram pano de limpeza... mas tive que buscar agua quente la na cozinha. Sem contar que nao deixaram toalha de rosto no quarto. Fui saber que tinha toalha de rosto e tapete de banheiro na sexta-feira! A falta de vaga e falta de agua quente foi na quinta 9 de julho (2026). Na sexta tinha agua quente. No sabado voltou a FALTAR agua quente. Pelo menos o ar condicionado do quarto tinha a função de aquecimento e funcionava muito bem, pois estava bem frio. Tive que desmontar o chuveiro para limpar o espalhador para ter um banho adequado.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel bem localizado, no entanto com estrutura velha. O Quarto padrão com móveis de madeira velha com forte cheiro o que me causou alergia. Pedir para trocar e me puseram num quarto melhor, contudo, ainda com detalhes a melhorar. Mofo no teto do banheiro, não tinha shampoo, onde tive que pedir, camas não confortáveis. Tolhas velhas e até rasgadas. Não tinha telefone, interruptores sujos e com poeira, chuveiro precisa de manutenção, ducha em bica. Café da manhã poderia ter mais opções pelo volume de pessoas. Pão de queijo seco, pois esperava mais. Local do pão de queijo e o que serviu não estava bom. Frigobar sem bebidas. Limpeza nos detalhes precisa melhorar. Elevador insuficiente, lento... Pequei elevador com funcionários e em conversa criticando o hotel, pois faltava toalha, lenço, colcha...e ainda em sarcasmo com alguns hóspedes. Não se intimidaram na minha presença. Não gostei! Agradeço o UP grade no quarto, mas preciso ser sincero na avaliação.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Os quartos são antigos e precisam urgente de renovação (principalmente camas e travesseiros, além da parte estética). A nova parte de piscina deu um ar melhor pro hotel todo. É um hotel para famílias com crianças então espere crianças em todos os lugares o tempo todo - não espere um ambiente sossegado e silencioso. O café da manhã é ok, tem variedade de pães e bolos e não falta nada, mas pela quantidade de hóspedes fica super cheio e é meio incomodo. Vale o custo beneficio pelo valor da diária, por ficar numa região central da cidade e ter bastante atrativo para crianças.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cobertores ruins, banheiro com vazamento, pouca iluminação
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto amplo e arejado. equipe atenciosa, café da manhã muito bom bastante variedade
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Quarto sem espelho Cheiro forte Primeiro dia água não esquenta Alimentação ótima
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Devido lotação, água do chuveiro estava fria, café da manhã com espera de mesa e elevador com muita demora.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O teu é muito bom tem show à noite a comida é maravilhosa
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service
Disliked: Property conditions & facilities
A localização e atendimento da equipe sao ótimas. Porém a manutenção e amenities existe muita condição de melhoria. A água da piscina está edtupidamente quente. Isso foi ótimo para compensar o frio de 9 graus que estava fazendo naquela noite. Os brinquedos das Crianças está precisando passar por uma manutenção e limpeza. O hotel tem um grande potência. Porém precisa de manutenção com qualidade.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
O café da manhã é farto, os funcionários são solicitos. As roupas de cama e de banho são limpas e muito bem cuidadas. Arrumação impecável. Porém, as instalações precisam de atenção. Portas danificadas, água quente acaba com frequência nos horários de pico. Ausência de copos, cofre e secador. A TV é Smart, mas a internet não é das melhores.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel está cada dia melhor! Quarto limpo, equipe de funcionários prestativos.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Pelo baixo custo que foi, considero bom. O que precisa ser trocado é o cobertor do quarto. Eu dormia com um do mesmo tipo, a 40 anos atras, quando era criança ainda......
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Café da manhã bem servido, funcionários super educados.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Ótima localização, isso seria o ponto forte e café da manhã muito bom! Porém, em relação as instalações o meu quarto não tinha telefone para comunicação com os serviços do hotel, TV estava com o cabo de sinal desconectado que eu mesmo arrumei, travesseiros ruins, sinal de internet com muita oscilação e cobrança à parte pelo estacionamento. Quanto ao atendimento de recepção, foram prestativos.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pelo valor da diária e por se tratar de um hotel de uma rede na qual já me hospedei anteriormente, minha experiência no Nacional Inn de Poços de Caldas foi bastante decepcionante. Logo na chegada, percebi que o quarto estava empoeirado; somente no dia seguinte, após a limpeza, ficou mais adequado. Apesar de ter reservado um quarto executivo, encontrei um espaço antigo e mal conservado. Havia trechos de rodapé faltando, a televisão demorava muito para ligar, aparentando defeito, e o vaso sanitário estava bastante manchado. A cama de casal era pequena e o travesseiro desconfortável. O café da manhã, embora anunciado das 6h às 10h, é dividido em quatro horários dentro desse período, o que limita a flexibilidade. Além disso, a variedade de alimentos é bastante básica: as frutas disponíveis para consumo eram apenas mamão e melão, enquanto outras opções estavam verdes ou sequer preparadas, como um abacaxi inteiro, com casca. Outro ponto negativo foi a falta de água para compra na recepção em um dos dias, e o frigobar do quarto, que permanece vazio. Como pontos positivos, destaco a área comum do hotel, com piscina, recepção, restaurante e bar, que é ampla e agradável, além da equipe de funcionários, que se mostrou muito educada e receptiva. No geral, a experiência não atendeu às expectativas. Não pretendo retornar e, infelizmente, não recomendaria o hotel a outras pessoas.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Não
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom atendimento,localização muito boa. Foram 04 dias muito agradáveis e recomento a todos.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
O café pessimo gelado sem opções e não repõe as opções do salão Um tumulto de pessoas
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Café da manhã bem variado. Os quartos precisam de renovação
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
O hotel é muito bem localizado e possui uma boa estrutura, no entanto precisa de reforma e renovação em diversos aspectos. Com relação ao quarto, havia lâmpada queimada que não foi substituída e não foram disponibilizadas toalhas de rosto mesmo após solicitação. O café da manhã é bom, mas a distribuição de horários não é respeitada pelos hóspedes e não controlada pelo hotel, tornando o ambiente muito barulhento e congestionado.
Stayed 3 nights in Apr 2026