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Cassino All Inclusive Resort Poços de Caldas By Nacional Inn

4.0 star property
All-inclusive hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Cassino All Inclusive Resort Poços de Caldas By Nacional Inn

Indoor pool, outdoor pool, sun loungers
Restaurant
Reception
Sundeck
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • All inclusive
  • Bar
  • Pool
  • Spa
  • Parking included

Explore the area

Map
Avenida do Contorno KM 5, Jardim do Contorno, Poços de Caldas, MG, 37706-306
  • Walter World Theme Park
    ‪6 min drive‬
  • Macacos Fountain
    ‪11 min drive‬
  • Thermas Antonio Carlos
    ‪11 min drive‬

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Room options

View all photos for Family Room (Luxo)

1 bedroom, in-room safe, desk, laptop workspace

Family Room (Luxo)

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Exclusive Studio Suite

Exclusive Studio Suite | 1 bedroom, in-room safe, desk, laptop workspace

Exclusive Studio Suite

  • 949 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room (Luxo)

Deluxe Room (Luxo) | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room (Luxo)

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Studio Suite, 1 Queen Bed

Standard Studio Suite, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Studio Suite, 1 Queen Bed

  • 624 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

1 bedroom, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Quarto Luxo Acessibilidade

1 bedroom, in-room safe, desk, laptop workspace

Quarto Luxo Acessibilidade

  • 279 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Premium Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium Studio Suite

  • 653 sq ft
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Junior Studio Suite

View from room

Junior Studio Suite

  • 593 sq ft
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Suite Presidential With Pool View

1 bedroom, in-room safe, desk, laptop workspace

Suite Presidential With Pool View

  • Sleeps 4
  • 2 Twin Beds and 2 Queen Beds

View all photos for Room Master

1 bedroom, in-room safe, desk, laptop workspace

Room Master

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Handicapped Room

1 bedroom, in-room safe, desk, laptop workspace

Handicapped Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite Premium With Pool View

1 bedroom, in-room safe, desk, laptop workspace

Suite Premium With Pool View

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Suite Junior With Pool View

1 bedroom, in-room safe, desk, laptop workspace

Suite Junior With Pool View

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

About the neighborhood

Poços de Caldas

Located in Jardim Philadelphia, Cassino All Inclusive Resort Poços de Caldas By Nacional Inn is within a 10-minute drive of Walter World Theme Park and Macacos Fountain. This 4-star hotel has 142 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Walter World Theme Park - 6 min drive - 4.5 miles
  • Macacos Fountain - 11 min drive - 6.5 miles
  • Thermas Antonio Carlos - 11 min drive - 6.7 miles
  • Pedro Sanches Square - 12 min drive - 6.9 miles
  • Pocos de Caldas Shopping Mall - 16 min drive - 9.4 miles

Restaurants

  • ‪Sorvetes Nevada - ‬9 min drive
  • ‪Cabana Pizzaria - ‬9 min drive
  • ‪Doces Tatitania - ‬8 min drive
  • ‪Panela de Pedra I - ‬5 min drive
  • ‪Restaurante Fazenda - ‬6 min drive

About this property

Cassino All Inclusive Resort Poços de Caldas By Nacional Inn

All-inclusive hotel with a full-service spa and a fitness center
Guests of Cassino All Inclusive Resort Poços de Caldas By Nacional Inn enjoy a full-service spa, an indoor pool, and an outdoor pool. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive hotel include a children's pool, a gym, and a sauna.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include safes and desks.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

Portuguese, Spanish

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$292 nightly
The price is $308
Jul 18 - Jul 19
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 3 days prior to check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 85 per pet, per day
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 14 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: BRL 85 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 4:00 PM—-anytime
  • Check-out: 2:00 PM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 3 days prior to check-in.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Can I book all-inclusive options at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

Cassino All Inclusive Resort Poços de Caldas By Nacional Inn is an all-inclusive resort and rates come with all meals.

What's there to see close to Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

This hotel is situated in Jardim Philadelphia, close to Walter World Theme Park, Macacos Fountain, and Thermas Antonio Carlos. You'll also find Pedro Sanches Square and SESC Pocos de Caldas Community Center nearby.

Is parking available on site at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Cassino All Inclusive Resort Poços de Caldas By Nacional Inn include a casino on the premises?

No, Cassino All Inclusive Resort Poços de Caldas By Nacional Inn doesn't have a casino.

Will I find an indoor pool at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

No, but this hotel does have a steam room.

Does Cassino All Inclusive Resort Poços de Caldas By Nacional Inn feature a restaurant that includes a breakfast menu?

No, Cassino All Inclusive Resort Poços de Caldas By Nacional Inn doesn't have a restaurant that serves breakfast.

Will Cassino All Inclusive Resort Poços de Caldas By Nacional Inn allow pets to stay for free?

Although they can't stay for free, pets are welcome at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn for a fee of BRL 85 per pet, per day.

Does Cassino All Inclusive Resort Poços de Caldas By Nacional Inn have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

No, at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn, there aren't any guestrooms that list a balcony.

Cassino All Inclusive Resort Poços de Caldas By Nacional Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 61 out of 122 reviews
Rating 8 - Good. 33 out of 122 reviews
Rating 6 - Okay. 14 out of 122 reviews
Rating 4 - Poor. 11 out of 122 reviews
Rating 2 - Terrible. 3 out of 122 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Danyelle

Traveled with family and small children
Disliked: Property conditions & facilities
Hotel antigo, precisa de reforma. Equipe e infraestrutura não preparada para a quantidade de hóspedes do final de semana. Faltou taça, prato, talher. Quarto precisa de reforma. 2 noites é uma manhã tomando banho frio. Roupa de banho e cama muito desgastada. Esperava mais pelos reviews que eu vi e pelas fotos.
Stayed 3 nights in Jul 2023

4/10 Poor

Karla, São Paulo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Quarto sem acústica nenhuma. Dava para escutar tudo no corredor, quarto ao lado. Sem arrumação no quarto. Música barulhenta. Não é um resort para relaxar.
Stayed 2 nights in Dec 2021

10/10 Excellent

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Kiyoshi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Há muito o que melhorar!

Atendimento, alimentação e bebida excelentes! Porém a manutenção do hotel deixa muito a desejar. Cheguei a pegar pedaços soltos de azulejo na piscina, as toalhas de banho muito velhas e com buracos, ralos sem a grelha trazendo risco de acidentes. Também falta um pouco mais de atenção com o entretenimento. Não há música ambiente nos bares e piscinas cobertas enquanto não há atividades, o que causa um pouco de desânimo do pessoal.
Stayed 2 nights in Dec 2024

8/10 Good

Juliana

Liked: Cleanliness, staff & service, room comfort
Atendimento muito cordial, quarto limpo, comida simples, mas bem feita e entretenimento excelente. Poderiam ter mais cuidado com a manutenção da infraestrutura e opções de local para descanso ao ar livre - em especial em dias frios e chuvosos como os da nossa hospedagem.
Stayed 1 night in Dec 2024

10/10 Excellent

Otavio Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Maria eliana

Stayed 2 nights in Nov 2024

10/10 Excellent

Mayara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível! Ótimo atendimento, comidas deliciosas, variedades em bebidas. Não temos do que reclamar
Stayed 4 nights in Nov 2024

10/10 Excellent

Julita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso!!!!

Hotel maravilhoso, com funcionários atenciosos, tudo perfeito. Viagem em família espera. Super recomendo. Comida boa, música agradável, recreação top.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Willian Ricardo

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service

Já foi melhor

Já foi melhor, porém nessa última estadia o serviço como um todo, caiu muito… As opções de alimentação eram bem fracas, tanto para os petiscos quanto no almoço, inclusive as opções de sobremesas. Deixei meu filho com a turma Kids de recreação e encontrei ele jogando futebol com a turma Teen, ou seja, uma criança de 5 anos “jogando” futebol com crianças na faixa dos 10 anos, qdo vi retirei meu filho do jogo e os recreadores conversando entre si e mexendo no celular! Nenhum deles pediu para que eu me identificasse para retirar meu filho, simplesmente o segurei pela mão e sai, Ou seja, nada confiável a recreação. Fora outros contratempos que tivemos por falha no serviço do hotel. Sinceramente, era um local que eu gostava de ir, porém definitivamente deixou de ser uma opção de hospedagem em Poços de Caldas para mim.
Stayed 1 night in Sep 2024

10/10 Excellent

Jéssica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar maravilhosa com equipe muito atenciosa e comida deliciosa!
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

bruna c

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Tivemos pontos positivos e negativos durante a nossa estadia, chegamos em uma segunda-feira e saímos num sábado, durante os dias de semana o resort estava longe de estar lotado. Recebemos no check-in o quarto 1012, a localização dessa ala de quartos é péssima, no primeiro andar onde todos os hóspedes precisam passar para ir e vir do restaurante, então tínhamos gente gritando na porta do nosso quarto das 7 da manhã até a 1 da madrugada, os da madrugada totalmente embriagados, os da manhã crianças em polvorosa para aproveitar o dia, resumindo não dava pra descansar mesmo tendo levado tampões de ouvido. Mas o pior desse quarto foi ele estar fedendo a mofo, um cheiro extremamente forte, não queríamos deixar a janela aberta pq como o quarto não tinha cofre e era no primeiro andar ficamos com receio de alguém pular para dentro do quarto e mexer em nossos objetos pessoais, mas não teve jeito, a única forma de melhorar o cheiro era deixar a janela aberta o tempo todo, e graças a Deus não tivemos intercorrências de furto. Nas fotos vou colocar a situação que estavam as paredes de mofo. As toalhas, lençóis e cobre leitos eram bem judiados, com manchas. Quanto a comida e bebida tudo certo. Os funcionários são educados. A paisagem é muito bonita. As piscinas com certeza precisam de maior manutenção e limpeza diária. Mas pelo preço cobrado na estadia, acredito que em termos de quarto deixou bastante a desejar, não sei como são os outros quartos do resort, mas minha experiência não foi leg
parede do quarto
parede do quarto
cobre leito
Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Reservei um quarto acreditando que fosse aproveitar um dia num “resort”, com todo conforto já experimentado em outras oportunidades. No entanto, não tinha conhecimento da precariedade do quarto que ficamos. Não tinha noção da necessidade de subir de escadas para chegar ao quarto. Além disso, ao chegarmos no quarto estava com cheiro de esgoto, com a roupa de cama suja, um local sem os móveis adequados… nem o controle do ar condicionado estava no quarto. Além de a engenharia do banheiro ser bem peculiar (e ruim). No mais, o restaurante, as áreas dos bares são legais, mas as instalações de hospedagem, pelo menos o que nós ficamos, não atenderam as nossas expectativas. Espero que o hotel promova melhores informações aos usuários, esclarecendo as precariedades das instalações.
Stayed 1 night in Aug 2024

10/10 Excellent

Nathália

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O primeiro quarto que nos colocaram estava com goteira, aí nós trocaram para outro quarto e resolveram. Em relação a comida, tudo muito bom, simples e objetivo. As bebidas também tudo muito bom.
Stayed 4 nights in Aug 2024

8/10 Good

Jefferson

Traveled with family
Liked: Property conditions & facilities, room comfort

A falta de funcionários é fato.

Razoável, poderia ser melhor pelo preço cobrado.
Stayed 4 nights in Aug 2024

4/10 Poor

Bea Bragion

Traveled with family
Liked: Cleanliness, property conditions & facilities
Por ser Cassino e all inclusive, entendo que o bar é o cassino deveria ser até mais tarde. Finalizar as 23h é muito cedo, quando se diz respeito a jogos de cartas. O atendimento do bar não segue padrão. A programação da recreação adulto não teve conforme passado. A limpeza é atendimento da ajuda com as malas excelente.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcos Edesio Todero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sabryna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar incrível voltaria qts vezes fossem oportunas, porem a acústica dos quartos precisa melhorar e com relação a cobrança por estadia do Pet, só fiquei sabendo no local.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

É para familia!

É um lugar muito animado, todos os funcionários são extremamente educados e solicitos. O pessoal da recreação é muito legal. Comidas e bebidas são excelentes, tudo muito farto e fresquinho. Mas poderiam investir um pouco mais nos quartos, melhorar a acústica deles e o banheiro que não possuia tranca. Ouvimos a madrugada toda um hóspede roncar e qualquer conversa do quarto ao lado.
Stayed 3 nights in Jul 2024

10/10 Excellent

Raquel

Stayed 2 nights in Jun 2024

10/10 Excellent

MAURO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

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