Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

Adults-only beachfront property with 3 outdoor pools

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Private beach, white sand, sun loungers, beach umbrellas

9 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet friendly
Bar
On private beach
Hot Tub
Pool

Explore the area

Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras, QROO, 77710

Blu Riviera Maya
‪19 min walk‬
Puerto Aventuras Golf Club
‪4 min drive‬
Puerto Aventuras Marina
‪5 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

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Room options

1 bedroom, premium bedding, in-room safe, desk

Rock Royalty Level - Deluxe platinum, 1 king bed

Very good

482 sq ft
Sleeps 2
1 King Bed

Deluxe Swim-up King

498 sq ft
Sleeps 2
1 King Bed

Deluxe Gold king bed PURE allergy-friendly

Exceptional

498 sq ft
Sleeps 2
1 King Bed

Deluxe Platinum Sky Terrace, one king bed

Good

936 sq ft
Sleeps 2
1 King Bed

Deluxe Gold king bed

Wonderful

498 sq ft
Sleeps 2
1 King Bed

Rock Suite Platinum

482 sq ft
Ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Deluxe Diamond, one king bed

Very good

482 sq ft
Partial sea view
Sleeps 2
1 King Bed

Deluxe Gold, two double beds

463 sq ft
Sleeps 3
2 Double Beds

About the neighborhood

Puerto Aventuras

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive places you within 2 miles (3 km) of Oasis Beach and Puerto Aventuras Golf Club. This 577-room, 4.5-star property has 3 outdoor pools along with a private beach and a full-service spa.

What's nearby

Blu Riviera Maya - 19 min walk - 1.0 mile
Puerto Aventuras Golf Club - 4 min drive - 1.3 miles
Dolphin Discovery - 5 min drive - 1.4 miles
Oasis Beach - 5 min drive - 1.4 miles
Puerto Aventuras Marina - 5 min drive - 1.6 miles

Getting around

Tulum Intl. Airport (TQO) - 84 min drive

Restaurants

‪Wai - ‬5 min walk
‪The Market - ‬11 min walk
‪Tequilla Bar - ‬10 min drive
‪Ciao - ‬5 min walk
‪Bloved Restaurant & Lounge - ‬10 min drive

About this property

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

Adults-only beachfront property with 3 outdoor pools

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 68 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only property include a free water park, a nightclub, and karaoke.

LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Indoor private hot tubs, balconies, and coffee makers are other standard amenities.

A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa has 50 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

On private beach
Pool
Hot Tub
All inclusive

$444 nightly

Jul 6 - Jul 7

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle (surcharge)
Free self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
2 coffee shops/cafes
7 bars/lounges
9 restaurants
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Ciao
Dive
Le Petit Cochon
Los Gallos
Toro

Things to do

18-hole adjacent golf course
2 outdoor tennis courts
3 outdoor pools
Arcade/game room
Basketball
Bicycle rentals
Billiards/pool table
Fitness classes
Free water park
Full-service spa
Golf carts
Golf clubhouse
Golf clubs/equipment
Golf lessons
Gym
Hot tub
Karaoke
Nightclub
Pilates classes
Tennis lessons
TV in common areas
Volleyball
Waterslide
Yoga classes
Ziplining

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

50 treatment rooms
Aromatherapy
Couples treatment rooms
Facials
Hydrotherapy
Manicures/pedicures
Massage
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

3 floors
Designated smoking areas

Room amenities

Bedroom

Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

LCD TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water

Air conditioning (climate-controlled)
Desk
Iron/ironing board
Laptop-compatible safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 150 per pet, per stay
Dogs and cats only
2 total (40 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Food and water bowls are available
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

This is an adults-only property

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: USD 68 per person (roundtrip)
Pet fee: USD 150 per pet, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hard Rock Hotel Riviera Maya Adults Solidaridad

Hard Rock Riviera Maya Adults Only

Hard Rock Riviera Maya Adults Only Puerto Aventuras

Hard Rock Hotel Riviera Maya Adults

Hard Rock Hotel Riviera Maya Adults Puerto Aventuras

Hard Rock Hotel Riviera Maya Adults All Inclusive

Hard Rock Hotel Riviera Maya Adults Only All Inclusive

Hard Rock Riviera Maya Adults

Hard Rock Hotel Riviera Maya Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive rates at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and tennis.

Are free cancellation options available at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do around Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

This property is located in Puerto Aventuras, close to Puerto Aventuras Golf Club, Puerto Aventuras Marina, and Xpu-ha Beach. You'll also find Oasis Beach and Ecopark Kantun Chi within a short drive.

Will I be able to park at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is a spa located at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Rock Spa is the property's spa and services include aromatherapy, body treatments, mani/pedis, and massages.

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive include a casino at the property?

No, Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive doesn't have a casino.

Will I find an indoor pool at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive a good place to stay for couples?

This adults-only all-inclusive property offers many amenities for couples such as a private beach and 3 outdoor pools with some guestrooms featuring private pools.

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive have a hot tub?

Yes, all guestrooms at this all-inclusive property have private indoor spa tubs.

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive has 9 restaurants, and serves free buffet breakfast each morning.

Will Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive for a fee of USD 150 per pet, per stay. The property also provides food and water bowls.

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

The closest major airport to Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive is Cozumel Intl. Airport (CZM), which is 23.3 mi away (258 minutes by car).

Are there rooms with balconies at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Yes, every guestroom at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive host weddings?

Take advantage of the wedding venue at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive if you plan to say "I do" during your trip.

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Paul

Traveled with partner

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall great resort!

Stayed 5 nights in Feb 2025

10/10 Excellent

Dale

Mar 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Feb 2025

6/10 Okay

Lise

Feb 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Anita

Feb 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Resort was even better than the pictures. Amazing staff, very accommodating.

Stayed 6 nights in Feb 2025

4/10 Poor

Ronna

Feb 17, 2025

Liked: Staff & service

Disliked: Cleanliness

Stayed 5 nights in Feb 2025

10/10 Excellent

Ibrahim, Brentwood

Traveled with partner, Traveled with family

Feb 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Huge resort, staff are accommodating.

Stayed 4 nights in Feb 2025

10/10 Excellent

Veronica

Jan 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

4/10 Poor

maximus

Jan 20, 2025

Stayed 4 nights in Jan 2025

2/10 Terrible

Sandra Ciria

Jan 19, 2025

Disliked: Staff & service

They were rude and not accommodating

Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveler

Jan 7, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Decepciono nuestras expectativas

Nos dejó mucho que desear en general, la vdd es un hotel al que no regresaría. No tiene para nada el potencial que antes era. Nos quedamos en la zona Heaven para solo adultos y aún así se tiene que convivir mucho con niños. Restaurantes: 5/10. Aun siendo bufete el desayuno, y según autoservicio, te tienen que pasar todo detrás de ventanilla y hace lentísimo el servicio. La comida es promedio, pero siempre les tenía que pedir de favor más productos que tienen todo guardado. Lo peor fue el primer día queriendo ir al restaurante italiano, cerraban hasta las 10pm, y llegamos a las 8:30pm sabiendo que no teníamos que hacer rsvp, y no nos quisieron dar mesa “porque ya estaban todos sentados” optamos por salirnos a playa del Carmen a cenar diario. Alberca: 6/10. Muy pocos camastros en zona heaven. La mitad los tienen para socios, y no se respeta m el no separar con toallas y no me ayudaron para nada en encontrar. El agua HELADA, no tienen por lo visto caldera, todos quejándose al quererse meter. Servicio de los meseros con caras largas, muy notorio que no te quieren atender si no das propina por adelantado. Hotel: muy desgastados, mantenimientos muy pobre, mucho está en malas condiciones o sucio. En mi cuarto las cortinas caídas, piso despegado y un fregadero tapado. Pedí de favor un cambio y solo me dijeron “una Disculpa por los inconvenientes” te llevan en carritos a los edificios, pero querer ir al lobby de tu edificio es imposible, yo embarazada era un castigo caminar tant

Stayed 4 nights in Dec 2024

4/10 Poor

Sutharshan

Dec 26, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Need better food

Stayed 6 nights in Dec 2024

2/10 Terrible

Armen

Dec 26, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Dec 2024

10/10 Excellent

Tracy

Dec 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

6/10 Okay

Carlos

Dec 3, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Lots of construction going on around early December broken water pipe in building one hall flooded our room overall besides that it was a good stay recommended

Stayed 6 nights in Nov 2024

6/10 Okay

Trish

Nov 25, 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 4 nights in Nov 2024

8/10 Good

JOSE

Nov 21, 2024

Liked: Staff & service

Stayed 3 nights in Nov 2024

10/10 Excellent

Tara

Traveled with partner

Nov 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The employees were amazing. We had a wonderful vacation.

Stayed 4 nights in Nov 2024

10/10 Excellent

Pedro

Traveled with group, Traveled with family

Nov 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent service from all staff. Very good food and services in all restaurants visited so far.

Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Oct 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Oct 2024

10/10 Excellent

Eduardo

Oct 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2024

10/10 Excellent

Andrea

Traveled with partner

Sep 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

loved it all

Stayed 2 nights in Sep 2024

6/10 Okay

Rickie P, Irving

Traveled with partner

Aug 31, 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Property service wasn’t up to par. Broken things in the room. Food was very good!!

Stayed 5 nights in Aug 2024

6/10 Okay

Shawna

Aug 25, 2024

Liked: Staff & service

I would expect a little more coming from the Hardrock. The standard staff was amazing and very attentive. Our room was small, their was no shampoo in the bottles, the room took forever to cool, and the terrace level balcony latch didnt work (which wouldn’t have been an issue as it’s a private level terrace) but there were workers fixing the balcony next to ours that hopped over to our balcony. As they were heading down the stairs on our room they saw me and my husband in adult activities on our bed. We have no clue and no warning why they went to our room. The managment did give us a $100usd resort credit for the inconvenience and fixed the latch. Honestly I felt more uncomfortable as their workers saw me naked. The last night of our stay was when we actually felt welcomed. When cleaning came in they decorated our bed and left us a bottle of champagne. I was there with a big wedding group and I own a wedding planning company. I am also a verified vendor with Hardrock international. The adult only side was very underwhelming compared to the family side. But I guess that’s to be expected as adults might want to relax. They will try to have you buy tickets to CocoBongo at the pool… just purchase on your own. Our tickets were very high up and couldn’t even enjoy the show. Overall this wasn’t the vacation I expected especially from a place with the Hardrock name.

Stayed 3 nights in Aug 2024