The pool was nice. Rooms were disgustingly dirty. There was black mold in the moundings of our showers. Outlet covers were not screwed it and were just handing there.
The property was very convenient to people we were visiting and was we had stayed here before. The staff was very nice but the property was a bit lacking. The lobby and breakfast space has been redone but other parts of the hotel were undergoing refurbishing and it looked pretty rough. Our room was fine. There was a strange, unpleasant odor in the breakfast area.
It looks like they didn’t clean that good. The shower is gross, the mirror dirty, the tissues were dirty, and the ceiling in the bathroom is falling apart onto the light fixture.
My key to the room didnt work multiple times during my stay.
All well we will come back and stay in comfort inn
Has been under ongoing remodeling for a while, or for years as the receptionist told me . The room was freezing, no heat running upon my arrival at 11:30 pm ! The bedding smelled and was dusty. Daily cleaning was poor. Same spot on toilet still there after cleaning!! Would not give it any star!!
Nice hotel... It was a little load because of other guests attending some conference there. Otherwise, it was OK
The room itself was fine but when i went to go use the pool you can tell that it had not been cleaned in a while so I opted not to swim.The breakfast was decent.Had a range of options.
construction going on in lobby area and eating area, in the bathroom the tub was very dirty with a ring of dirt around the tub, in the hallway near room water was leaking from the ceiling area into a box that was on the floor to catch the water
Hotel was very out dated, not very clean, room had an odd smell. This was the first not so good experience we had at a hotel. You get what you pay for. Staff was very nice and did a great job to get us what we needed.
The hotel hallway carpet was visibly dirty and needed vacuumed. The room itself was wet, not just damp, wet. The TV stand had fingerprints on and there was mold on the walls. The beds also felt damp and it was just an overall bad stay.
This hotel is nothing special. You pay a value price and get exactly that, a value experience. The hotel is fine overall but it has a highly used feeling to it. Throughout the hotel the carpets are dirty, stained, and in desperate need of cleaning. Within our room the Ethernet wall jack was broken and falling off of the wall. You'll notice little things like that throughout your stay. Also, the beds and furniture are stiff and unforgiving. On the upside, the pool facility is nice, the wifi delivers a strong signal throughout the building and breakfast was good. The hotel is close to the Pittsburgh zoo which played a large part in our decision. If you are looking for anything more than a basic hotel, keep looking. If you want to pay a low price and still expect free breakfast, this is the one.
Short stay to be closer to Pittsburgh for VA appt. Convenient location. Friendly staff. Comfortable room.
We had a wonderful stay. Breakfast was nice too. Facilities kept nice and clean. Staff was curteous and helpful.
We recently had the displeasure of staying at this Comfort Inn and Suites for a wedding. Upon arrival, the check-in process was slow and there was a long line. The person working the desk was nice and friendly and was doing her best with the large crowd. Upon getting to the room, we were disappointed to encounter a moldy/musty smell as well as worn furniture and carpeting. There were several spiderwebs on the bed, and it appeared that we were the first people in the room for some time. The one bright spot was that the TV was nicer and newer; however, there was no remote to be found anywhere in the room. Friends of ours had to transfer rooms due to visible mold in the corner of their room. We would have checked out, but unfortunately were short on time and needed to catch the shuttle to the wedding. After the wedding we came back and upon a closer inspection of the bathroom found mouse droppings. At this point it was too late, and we set our alarms early and just got out of there ASAP. When we were checking out I showed the person working the desk pictures of the mouse droppings and told her of my issues with the rooms. She simply apologized and insisted that, "we don't have mice." I asked her what the droppings in the picture were and she had no explanation other than to repeat that they do not have mice. I travel frequently for work and am fine with worn down hotels, but the uncleanliness of the hotel and rudeness of the staff are unacceptable. Stay anywhere else, seriously.
Located 3 mi (4.9 km) from UPMC St. Margaret, Comfort Inn & Suites is within a 5-minute drive of other popular attractions like Fun Fest Entertainment Center. This 3-star hotel welcomes guests with 223 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
Comfort Inn & Suites's 223 rooms provide coffee makers, free newspapers, and free local calls. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Hair dryers, ironing boards, and desks are also available.
Comfort Inn & Suites features an indoor pool, free WiFi in public areas, and conference space. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-out.
The pool was nice. Rooms were disgustingly dirty. There was black mold in the moundings of our showers. Outlet covers were not screwed it and were just handing there.
Dear Guest, We appreciate the time taken to bring to our attention the inconvenience that you faced during your stay with us. We apologize for the same and assure you that we will certainly look into the issues that you mentioned and try to eliminate it to the best of our ability. We will be honored. Sincerely Hotel Manager
The property was very convenient to people we were visiting and was we had stayed here before. The staff was very nice but the property was a bit lacking. The lobby and breakfast space has been redone but other parts of the hotel were undergoing refurbishing and it looked pretty rough. Our room was fine. There was a strange, unpleasant odor in the breakfast area.
Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. My apologies for the appearance and functionality of our hotel at this time. Your feedback is very important to us and will be shared with the staff, management, as well as our hotels owners. We can assure you that we will use this information to do everything possible in creating an enjoyable experience for each of our guests. Thank you again for your time. We hope to see you again real soon!
It looks like they didn’t clean that good. The shower is gross, the mirror dirty, the tissues were dirty, and the ceiling in the bathroom is falling apart onto the light fixture.
My key to the room didnt work multiple times during my stay.
All well we will come back and stay in comfort inn
Has been under ongoing remodeling for a while, or for years as the receptionist told me . The room was freezing, no heat running upon my arrival at 11:30 pm ! The bedding smelled and was dusty. Daily cleaning was poor. Same spot on toilet still there after cleaning!! Would not give it any star!!
Hello Guest, Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Sincerely, Hotel Manager.