Person who worked on the food was wonderful, friendly efficient and handled my food safely. The person at the desk wasn’t helpful at all, we asked were a good place to eat around the area and she had no suggestions! The room was by far the dirtiest I have ever stayed in , bathroom floor was dirty with gum wrappers and there was something living coming up from the tub drain leaving patches of mud everywhere. I had to dust when we entered the night stands , the dust ruffle had a collection of crumbs , the notepad was water stained. The coffee maker had an inch of dust on it. The bed after I swept up the crumbs was comfortable. I will not be recommending this place in particular to anyone!
The pool was nice. Rooms were disgustingly dirty. There was black mold in the moundings of our showers. Outlet covers were not screwed it and were just handing there.
The property was very convenient to people we were visiting and was we had stayed here before. The staff was very nice but the property was a bit lacking. The lobby and breakfast space has been redone but other parts of the hotel were undergoing refurbishing and it looked pretty rough. Our room was fine. There was a strange, unpleasant odor in the breakfast area.
It looks like they didn’t clean that good. The shower is gross, the mirror dirty, the tissues were dirty, and the ceiling in the bathroom is falling apart onto the light fixture.
My key to the room didnt work multiple times during my stay.
All well we will come back and stay in comfort inn
Has been under ongoing remodeling for a while, or for years as the receptionist told me . The room was freezing, no heat running upon my arrival at 11:30 pm ! The bedding smelled and was dusty. Daily cleaning was poor. Same spot on toilet still there after cleaning!! Would not give it any star!!
Nice hotel... It was a little load because of other guests attending some conference there. Otherwise, it was OK
The room itself was fine but when i went to go use the pool you can tell that it had not been cleaned in a while so I opted not to swim.The breakfast was decent.Had a range of options.
construction going on in lobby area and eating area, in the bathroom the tub was very dirty with a ring of dirt around the tub, in the hallway near room water was leaking from the ceiling area into a box that was on the floor to catch the water
Hotel was very out dated, not very clean, room had an odd smell. This was the first not so good experience we had at a hotel. You get what you pay for. Staff was very nice and did a great job to get us what we needed.
The hotel hallway carpet was visibly dirty and needed vacuumed. The room itself was wet, not just damp, wet. The TV stand had fingerprints on and there was mold on the walls. The beds also felt damp and it was just an overall bad stay.
This hotel is nothing special. You pay a value price and get exactly that, a value experience. The hotel is fine overall but it has a highly used feeling to it. Throughout the hotel the carpets are dirty, stained, and in desperate need of cleaning. Within our room the Ethernet wall jack was broken and falling off of the wall. You'll notice little things like that throughout your stay. Also, the beds and furniture are stiff and unforgiving. On the upside, the pool facility is nice, the wifi delivers a strong signal throughout the building and breakfast was good. The hotel is close to the Pittsburgh zoo which played a large part in our decision. If you are looking for anything more than a basic hotel, keep looking. If you want to pay a low price and still expect free breakfast, this is the one.
Short stay to be closer to Pittsburgh for VA appt. Convenient location. Friendly staff. Comfortable room.
We had a wonderful stay. Breakfast was nice too. Facilities kept nice and clean. Staff was curteous and helpful.
Located in O'Hara Township, Comfort Inn & Suites is 3 mi (4.8 km) from UPMC St. Margaret and within a 5-minute drive of Fun Fest Entertainment Center. This 223-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Coffee makers, free newspapers, and free local calls are also standard.
Comfort Inn & Suites features an indoor pool, free WiFi in public areas, and conference space. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Person who worked on the food was wonderful, friendly efficient and handled my food safely. The person at the desk wasn’t helpful at all, we asked were a good place to eat around the area and she had no suggestions! The room was by far the dirtiest I have ever stayed in , bathroom floor was dirty with gum wrappers and there was something living coming up from the tub drain leaving patches of mud everywhere. I had to dust when we entered the night stands , the dust ruffle had a collection of crumbs , the notepad was water stained. The coffee maker had an inch of dust on it. The bed after I swept up the crumbs was comfortable. I will not be recommending this place in particular to anyone!
The pool was nice. Rooms were disgustingly dirty. There was black mold in the moundings of our showers. Outlet covers were not screwed it and were just handing there.
Dear Guest, We appreciate the time taken to bring to our attention the inconvenience that you faced during your stay with us. We apologize for the same and assure you that we will certainly look into the issues that you mentioned and try to eliminate it to the best of our ability. We will be honored. Sincerely Hotel Manager
The property was very convenient to people we were visiting and was we had stayed here before. The staff was very nice but the property was a bit lacking. The lobby and breakfast space has been redone but other parts of the hotel were undergoing refurbishing and it looked pretty rough. Our room was fine. There was a strange, unpleasant odor in the breakfast area.
Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. My apologies for the appearance and functionality of our hotel at this time. Your feedback is very important to us and will be shared with the staff, management, as well as our hotels owners. We can assure you that we will use this information to do everything possible in creating an enjoyable experience for each of our guests. Thank you again for your time. We hope to see you again real soon!
It looks like they didn’t clean that good. The shower is gross, the mirror dirty, the tissues were dirty, and the ceiling in the bathroom is falling apart onto the light fixture.
My key to the room didnt work multiple times during my stay.
All well we will come back and stay in comfort inn
Hello Guest, Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Sincerely, Hotel Manager.