We called ahead because we were going to be checking in late and requested cribs be put in rooms for babies. We checked in at 2 am they only reserved one of our two rooms and no cribs were put in the rooms for the babies. So after checking in we had to go back down stairs to get the cribs for the ...
No complaints here! The hotel is about a 5 minute drive to Ft Polk. It is fairly new and in nice condition. My room was a double queen. It had 2 queen beds, refrigerator, nice bathroom, big TV, and it was very clean. There were even sticky notes on the headboards saying that they wash the sheets ...
The staff was friendly & knowledgeable. The facility, which appeared well-kept from the exterior & lobby area, offered less than desirable, boarding. Upon entering/exiting the elevator, we noticed the poor condition of walls, missing tiles & stained carpet. In the bedrooms, both the toilet & tub ...
Was given a non-smoking room and everything in the room - air, sheets, chairs - all smelled like cigarettes. Lighting in the room was poor. Towels had stains on them from previous user. Walls were thin; I could hear the TV of the guy next door till 1 AM. Called front desk to complain about how loud ...
Smudges on mirrors, filthy ice bucket, light over bathroom sink didn't work for 40 minutes after flipping the switch, shower difficult to figure out how to turn on, no remote for television, tattered and stained towels/bathmat. Loud road noise and trains passing by frequently. Only amenity I appreciated was mini-fridge and microwave. Other than that, disappointing stay.
Screwed me out of $160 first 70 was a mistake on date they couldnt correct. Then had me rebook online for additional 90 and upon entering room matresses and room was turned upside down due to water damage and still no refund
everything was pleasantly comfortable and no bad surprises
nice and clean room. Breakfast was just right to start your day. I enjoyed staying at this hotel and will definitely stay here again in the future.
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