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Hotel Terminus & Plaza

3.0 out of 5.0

Recent guest reviews

the staff was not efficient at all. Took him forever to confirm our reservation and insist we have to tell him which website we booked from. There was a not that pleasant smell around the front desk. The staff didn't told us the breakfast charges extra before guiding us into the dining hall. The single room I got was neat, the bed was super small but comfortable. It is abt 3-5 minute walk from the train station but if you are traveling with a lot of luggage than the walk won't be too pleasant since a big part of it was stone made.

This hotel is very conveniently located for the Pisa central station. It is a simple hotel with friendly staff at reception.Breakfast is not very exciting and most things are prepackaged or comes out of a tin and is not very fresh

I stayed in this hotel for a day on 11th Sept 2017.The Hotel is just a turn away from Pisa centrale. Good Rooms. Bathroom has good toiletries and is clean. The staff at the counter was very helpful especially when I was not knowing the Italian language. The breakfast was good and sumptuous. For a city like Pisa this hotel is excellent.

Stayed 2 nights. Really easy to find from the station. Very clean and conformable room and bed. Room a bit small but only in there to sleep as too much to see in town and a train ride away to Florence etc. Reception staff friendly enough but lady doing breakfast duties was exceptionally pleasant. Good price and most convenient location . Thoroughly recommended.

Hotel is easy to find . The room was clean ,neat and comfortable with all you need. Location was good- near the train Station, and walking distance for sightseeing. Reception staff were helpful . Breakfast was great with very good choices.

We stayed at this hotel for 3 nights, early October ‘17. The location is ideal for the train station & central Pisa, for restaurants & shopping. The leaning tower is a short walk across the river. We arrived before check in & reception allowed us to leave our luggage while we went for a walk. Our room was comfortable & quiet but unfortunately the safe was not bolted to the shelf in the wardrobe. Breakfast was simple but adequate. We had dinner at a restaurant across the road from the hotel which was very good. We enjoyed a day trip on the train to Livorno & had a nice lunch at Cafe Ostinati. The town of Cecina is worth a visit for a day at the beach. The Pisa mover (light rail) is excellent, a quick journey to the airport. We would recommend this hotel for its location in Pisa.

We had a bad experience that night with booking.com booking at another b&b. Being it 2:00 am we just randomly checked into this one as we had no choice. The receptionist was extremely helpful and gave us a room immediately. Though a little high price , I think they are a good hotel. Rooms have a good ventilation, extremely friendly staff who was ready to make the best strong black coffee for me in the morning. Breakfast is not to kiss, good healthy options. The price should be slightly lower though.

Pro:- Location near train station. Rooms are clean. Condition not modern but well-maintained, pictures of rooms advertised are well represented. Plenty of power sockets. Con:- Poor staff attitude! Insisted on holding onto our passports whilst sending us up to our room, presumably trying to make us comfortable, but not everyone is comfortable letting their passports out of their sights. We checked with staff about mini-bar in room and charges as there were no signs indicating costs nor charges and were told it was "Free Gratis", however we received a rude shock upon check-out. We were told that the staff who informed us mini-bar was complimentary spoke no English. Even water was NOT complimentary, so beware! Leave your luggage with them at your own risk. No tags were issued to us when we left the luggage and we collected our luggage without any verifications done by any staff. Overall, it was good enough for a one night's stay but the unfair charge on mini-bar and insecure stored luggage left an extremely bad taste.

The hotel is very close to the station( 5 mins walk) and airport (€10 taxi ride). We arrived before check in and they were happy to store our luggage. Our room was fine, not huge but with a large comfy bed and a good bathroom. Breakfast was good and we found the staff helpful.

Despite some poor reviews we decided to book this Hotel in view of its location and we were very pleasantly surprised. Great location only 2/3 mins from the station and a few minutes from the shopping area with bars and restaurants. Very nice room (306) with comfortable king size bed and very modern bathroom with super shower. Towels and toiletries changed / replenished every day. Good selection of food for the continental breakfast, staff were fine with us . Would have liked an English TV news channel but managed without for 5 days. Would definitely stay here again and recommend this Hotel particularly if you need to be by the station for exploring other places ie. Rome, Florence, Portofino, Cinque Terre. Overall well pleased with the Hotel Terminus.

Via Colombo, 45 Pisa PI

Hotel highlights

  • Walking distance to National Museum of San Matteo and Pisa Royal Palace
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour front desk

Located in Pisa City Centre, Hotel Terminus & Plaza is a leisurely stroll from popular sights such as National Museum of San Matteo and Pisa Royal Palace. This 50-room, 3-star hotel welcomes guests with conveniences like 2 coffee shops/cafés, a bar/lounge, and free in-room WiFi. It's in central Pisa and also close to Leaning Tower and Knight's Square.


Dining

Start each morning with buffet breakfast, available for a fee from 7 AM to 9:30 AM. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or 2 coffee shops/cafés.


Rooms

All 50 air-conditioned rooms feature refrigerators, minibars, and safes. Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include phones and desks.


Property features

Guests of Hotel Terminus & Plaza enjoy free WiFi in public areas, conference space, and express check-in. Offsite parking is available for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. This hotel also has a TV in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

48.0% of guests recommend this hotel

Total of 422 reviews