Hotel Terminus & Plaza3.0 out of 5.0
Recent guest reviews
Pro:- Location near train station. Rooms are clean. Condition not modern but well-maintained, pictures of rooms advertised are well represented. Plenty of power sockets. Con:- Poor staff attitude! Insisted on holding onto our passports whilst sending us up to our room, presumably trying to make us comfortable, but not everyone is comfortable letting their passports out of their sights. We checked with staff about mini-bar in room and charges as there were no signs indicating costs nor charges and were told it was "Free Gratis", however we received a rude shock upon check-out. We were told that the staff who informed us mini-bar was complimentary spoke no English. Even water was NOT complimentary, so beware! Leave your luggage with them at your own risk. No tags were issued to us when we left the luggage and we collected our luggage without any verifications done by any staff. Overall, it was good enough for a one night's stay but the unfair charge on mini-bar and insecure stored luggage left an extremely bad taste.
The hotel is very close to the station( 5 mins walk) and airport (€10 taxi ride). We arrived before check in and they were happy to store our luggage. Our room was fine, not huge but with a large comfy bed and a good bathroom. Breakfast was good and we found the staff helpful.
Despite some poor reviews we decided to book this Hotel in view of its location and we were very pleasantly surprised. Great location only 2/3 mins from the station and a few minutes from the shopping area with bars and restaurants. Very nice room (306) with comfortable king size bed and very modern bathroom with super shower. Towels and toiletries changed / replenished every day. Good selection of food for the continental breakfast, staff were fine with us . Would have liked an English TV news channel but managed without for 5 days. Would definitely stay here again and recommend this Hotel particularly if you need to be by the station for exploring other places ie. Rome, Florence, Portofino, Cinque Terre. Overall well pleased with the Hotel Terminus.
I stayed here for 1 night when travelling back to Pisa from Florence. The hotel was clean, had free breakfast, had free wifi and was near to the train station. They are all the good points, however there was an awful smell in the hotel and specifically in the room. The streets surrounding the hotel are rough, however this is not a reflection on the hotel.
Not concerning myself with the view we had... Which was of a brick wall of the inner part of the building. We stayed in room 212... Which has to be the noisiest room on earth. Its situated beside not only the elevator shaft, but also the staircase so just when you thought you might get a reprieve from the noise of the elevator you are subjected to the noise of commotion on the stairwell. We merely pointed this out the the staff member on the desk the next morning so they could know for future reference and we were greeted with quite a bit of hostility which was very undignified. We hadn't asked to be moved room we were only there for two nights anyway but the staff member was pretty rude about our review of our horrendous night sleep. It's not the best place to stay and im sure pisa has much better to offer. it's in a decent location and walking distance from the tower etc.. Thats about the only plus point it has.
We stayed because of its close proximity to the railway station and were pleasantly surprised how good it was. The room was clean but unimaginatively furnished, the bathroom was fine ( although other rooms plumbing was quite noisy), the breakfast was above average and the staff were friendly. It was a 20 minute walk to the tower and there are numerous eateries and bars within 5 minutes walk. It's basic but worth 4 stars as good value for money and a good location. Recommended for short stays.
If you are after plain accommodation close to the train station in Pisa, this is in within walking distance - even with luggage. Very basic room but a friendly helpful man behind the counter - at any time of night.
We wanted to see the leaning tower, but we only had 2 hours in Pisa so we messaged the hotel regarding the storage of our suitcases. Our e-mail was short and clear and so was their `d us that he won't store our luggage and that he thought we are their customers. He admitted he did a mistake but his only answer was 'ma, non e possible'. BASICALLY HE THOUGHT HE UNDERSTOOD ENGLISH WHEN HE DIDN'T. We wouldn't have booked this gap in Pisa if we knew beforehand that he won't help us.. Don't expect to much if you're dealing with this guys. TOTALLY UNPROFESSIONAL
Stayed here after late night flight arrival with very early train departure the next am (9€ taxi midnight arrival) and 3 min walk to train station. For the price and the location you can't beat it! Especially the very friendly and polite staff. Huge bed and very nice shower. Would definitely stay again.
Last minute trip during half term. Stayed in a family room with 3 children. Room was spacious and clean. Great location, very close to the train station. The two young guys on reception were great! They helped with directions and restaurant recommendations, they spoke great English and made us feel very welcome. There is an older gentleman who works during the day who is less friendly but we didn't let that ruin our stay or holiday! We'd definitely stay again.
- Walking distance to National Museum of San Matteo and Pisa Royal Palace
- Free WiFi in rooms and public areas
- 24-hour front desk
Located in Pisa City Centre, Hotel Terminus & Plaza is a leisurely stroll from popular sights such as National Museum of San Matteo and Pisa Royal Palace. This 50-room, 3-star hotel welcomes guests with conveniences like 2 coffee shops/cafés, a bar/lounge, and free in-room WiFi. It's in central Pisa and also close to Leaning Tower and Knight's Square.
Start each morning with buffet breakfast, available for a fee from 7 AM to 9:30 AM. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or 2 coffee shops/cafés.
All 50 air-conditioned rooms feature refrigerators, minibars, and safes. Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include phones and desks.
Guests of Hotel Terminus & Plaza enjoy free WiFi in public areas, conference space, and express check-in. Offsite parking is available for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. This hotel also has a TV in a common area.
Reviews from Trip Advisor
48% of guests recommend this hotelTotal of 398 reviews