Holiday Inn Express Suites Pine Bluff2.5 out of 5.0
Recent guest reviews
Shocked to arrive and no one at desk, clerk was outside smoking- came inside and said had to wait until exactly 3 pm to check in- OK. Came back at 3, lobby smelled like smoke stack. Checked in- assigned 3rd floor room- condition was not great- but we were tired so stayed. Realized exterior door that should have been locked with key access was broken and propped open with rock by staff so they could go outside and smoke. Front Desk and housekeeping staff all standing around doors smoking. One of our party was injured by broken door when trying to open. Housekeeping ignored do not disturb sign and cleaned room, removing towels and leaving us with nothing. Showed up after 3 with new towels, by which time we had enough and were leaving. Once again, no one at front desk, clerk outside smoking and laughing. Dropped keys on desk and left.
I only spent one night here and it was a pleasant one. The hotel is located right off the major highway. Check in was simple, the employees were friendly and helpful. My room was very clean, warm and inviting. Nice flat screen tv, microwave and mini fridge in the room was nice. The bathroom was nice with plenty of counterspace. The water pressure in the shower was fine. In the morning they have a really nice breakfast with several hot food items to choose from plus their famous cinnamon rolls. I enjoyed my stay here and would gladly stay here again whenever I'm in the area.
Please avoid this city all together. I have to go there on business. Its very unsafe. Even this seemingly nice hotel has super ghetto people partying in the parking lot. And the lobby smells kinda bad too. Too much noise going on all the time. The staff is friendly though.
This was a haven! Leaving Little Rock, there were really no motels until Pine Bluff. This was the first place we found. It was clean, smelled good and the beds were SO COMFORTABLE!!!! So glad we found it!!!
Staff very friendly but not dressed professionally . Hall way did not looked vacuumed for a few days. Hall way bathroom was dirty and not working. Bed was very comfortable. Room was clean. Breakfast room lady was wonderful.
I stayed in pine bluff for 3 weeks in September of 2017. when i entered the hotel, the first thing that comes to mind is the overwhelming aroma of body odor being covered up by cleaners. the staff was very friendly and always willing to help, but the rest of the building was not the same. the only reason i kept coming back to this hotel is because i am a spire member with IHG and collect all my points with them. the room itself was just ok. there was a greasy film all over all the surfaces. I'm not sure if it was from a cleaner that didnt get wiped up good enough or what. i took a hand towel from the bathroom and wiped down all the surfaces. when i did this, the white towel was black from the film that was previously on the desk and tv stand. when i tried to wash the towel in the sink, the sink trap was not connected, so i had to clean up that mess as well. once i reinstalled the sink trap on my own, i had no other issues with the room. the first week i was on site, i noticed several outside issues with the property pertaining to housekeeping. the pool was an awesome green color from all the moss and skunky water. on the other side of the building there was a broke down car trailer that was missing a wheel. this was here all 3 weeks i was there. there is also a little sitting area out back that was completely littered with trash. all my photos show this as well. this area was never cleaned during my time there.
This was on of the best holiday Inn express hotels I've have been in in a while. The place was very clean and the staff of the whole hotel made the stay the best it could have been. The staff was very helpful and upbeat loved it would stay here everytime I through there
Very clean and very accommodating . Everyone was so willing to help and we had very great and fast service. I would love to bring my family with the next time. Will be looking forward to coming back. The breakfast was also better than my expectation. These guys are doing a wonderful job ar this hotel
We are familiar with Holiday Inn express but have never had an experience like this. When we first walked into the hotel, there was a strong chemical odor which should have been a warning. Staff was friendly and we check in. When we got to the room, bed was unmade and towels all over the floor - obviously housekeeping didn't notify desk that it had not been cleaned. We tried again and when we walked into second room, the smell was horrific- strong chemical. We looked at each other like, really? Then walked into the bathroom and the tub was full of something aweful and another dirty towel - out the door we were! Interestingly, the staff apologized, and started recommending other options - and said what ever you do, don't stay at the other Holiday Inn down the road! She said jt was worse than this one! We we went to a competitor hotel chain but they didn't have room, so reluctantly we went to the other Holiday Inn in town- it was fine! Time for a tune up in housekeeping and supervisors.
The lobby was leaking from something over the front desk and the breakfast room was so hot, we had to eat fast and go to our room to cool off. The curtains in our room were torn down and the room was runned down. The door lock was loose and very hard to make work with our key card. To top it all off when I got home I had some jewelry missing. One piece was a diamond and sapphire necklace that I had made from a ring left to me by my Father. I don't plan to stay there again!
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Holiday Inn Express Suites Pine Bluff places you within a 10-minute drive of Pines Mall and Community Theatre. This 67-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Pine Bluff /Jefferson County Historical Museum and Arkansas Railroad Museum are also within a 15-minute drive.
Free buffet breakfast is included with your stay.
All of Holiday Inn Express Suites Pine Bluff's 67 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Free newspapers, free local calls, and hair dryers are also standard.
Holiday Inn Express Suites Pine Bluff features an outdoor pool, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. Staff members are on hand to provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 106 reviews