Sugar Palm Grand Hillside

Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Relax by the pool surrounded by a contemporary building with balconies.

Enjoy a drink at the Sky Bar & Restaurant, overlooking the ocean with a clear view.

Relax in a serene outdoor space with benches and canopies, surrounded by lush greenery and a clear view of the surrounding landscape.

Relax in a serene space with two single beds, a sofa, and a table with a lamp, offering a view of the outdoor area with a pool and palm trees.

Enjoy a diverse selection of dishes at our buffet, featuring multiple serving stations with clear glass covers.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa
Bar
Room service
Pool
Gym
Breakfast available

Explore the area

1 Khoktanod Soi 3, Kata Beach, Karon, Phuket, 83100

Kata Beach
‪5 min walk‬
Kata Noi Beach
‪17 min walk‬
Karon Beach
‪2 min drive‬
Phuket (HKT-Phuket Intl.)
‪54 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Grand Jacuzzi

484 sq ft
Partial ocean view
Sleeps 3
1 Double Bed OR 2 Twin Beds

Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View

Exceptional

484 sq ft
City view
Sleeps 3
1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View

Excellent

484 sq ft
Sleeps 3
1 Double Bed OR 2 Twin Beds

About the neighborhood

Kata

Kata Beach is within a 5-minute walk of Sugar Palm Grand Hillside while other popular sites like Karon Beach are within a mile (2 km). This 106-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

Kata Beach - 5 min walk - 0.3 miles
Kata & Karon Walking Street - 14 min walk - 0.8 miles
Kata Noi Beach - 17 min walk - 0.9 miles
Karon Beach - 2 min drive - 1.2 miles
Big Buddha - 9 min drive - 4.1 miles

Getting around

Phuket Intl. Airport (HKT) - 71 min drive

Restaurants

‪KIRI burger & grill kata - ‬3 min walk
‪Two Chefs หาดกะตะ - ‬4 min walk
‪Mai Thai Restaurant - ‬4 min walk
‪Italian Job Coffee - ‬1 min walk
‪Kata On Fire Bar and Grill - ‬4 min walk

About this property

Sugar Palm Grand Hillside

Family-friendly hotel with a full-service spa and a fitness center

Guests of Sugar Palm Grand Hillside enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for THB 1500 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and a rooftop terrace.

Guests can expect free WiFi and 43-inch TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, refrigerators, and free minibar items are other standard amenities.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, and body treatments.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Russian, Thai

Similar properties

Relax by the serene pool surrounded by sun loungers and umbrellas, overlooking a stunning ocean view.

Pool
Kids pool
Parking included
Free WiFi

$59 nightly

Aug 4 - Aug 5

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Limited onsite parking

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 250 for children
A bar/lounge
A poolside bar
A restaurant

Restaurants on site

7th Heaven Sky Bar
Baby Palm

Things to do

Children's pool
Full-service spa
Gym
Library
Outdoor pool
Sauna

Family friendly

Babysitting (surcharge)
Children's pool
In-room crib
In-room refrigerator
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance

Business services

Computer station
Meeting rooms

Outdoors

Beach towels
Garden
Pool loungers
Rooftop terrace

Full-service spa

Body scrubs
Couples treatment rooms
Facials
Massage
Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Doorbell and phone notification
Elevator
Handrails in stairways
Visual alarms in hallways
Well-lit path to entrance

11 floors
3 buildings
Banquet hall
Built in 2009

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Toothbrush and toothpaste
Towels provided

Entertainment

43-inch TV with cable channels
Streaming services

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Free minibar (limited items)
Limited room service
Refrigerator

Air conditioning
Desk
Iron/ironing board on request
Laptop workspace
Safe
Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in fee: THB 300

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: THB 300

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

One child 4 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for THB 1200.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately THB 350 for adults and THB 250 for children
Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 2)
Early check-in fee: THB 300 (subject to availability)
Late check-out fee: THB 300 (subject to availability)
Rollaway bed fee: THB 1200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.

Property is also known as

Grand Hillside Sugar Palm

Grand Sugar

Sugar Palm Grand

Sugar Palm Grand Hillside

Sugar Palm Grand Hillside Hotel

Sugar Palm Grand Hillside Hotel Phuket

Sugar Palm Grand Hillside Phuket

Sugar Palm Hillside

Sugar Palm Grand Hillside Kata

Sugar Palm Grand, Hillside Hotel Kata Beach

Sugar Palm Grand, Hillside Phuket/Kata Beach

Sugar Palm Grand Hillside Hotel Karon

Sugar Palm Grand Hillside Karon

Frequently asked questions

Are free cancellation options available at Sugar Palm Grand Hillside?

Sugar Palm Grand Hillside offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see near Sugar Palm Grand Hillside?

This hotel is located in Karon, a short 4-minute walk from Kata Beach and also 20 minutes on foot from Kata Noi Beach. You'll also find Kata & Karon Walking Street and Kata Porpeang Market less than a mile away.

Is there parking available at Sugar Palm Grand Hillside?

Yes, self parking is offered for free at the hotel.

Is there a spa at Sugar Palm Grand Hillside?

There is a full-service spa available for guests to enjoy and services include couples treatments, body treatments, and massages.

Does Sugar Palm Grand Hillside include a casino on the premises?

No, Sugar Palm Grand Hillside doesn't have a casino.

Will I find an indoor pool at Sugar Palm Grand Hillside?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Sugar Palm Grand Hillside?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Does Sugar Palm Grand Hillside have a hot tub?

Yes, this hotel offers private outdoor spa tubs in some guestrooms.

Does Sugar Palm Grand Hillside feature a restaurant that includes a breakfast menu?

Yes, Sugar Palm Grand Hillside serves buffet breakfast for a surcharge each morning at Baby Palm.

Will Sugar Palm Grand Hillside allow pets to stay for free?

No, pets and service animals aren't allowed at Sugar Palm Grand Hillside.

Does Sugar Palm Grand Hillside have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Sugar Palm Grand Hillside?

The closest major airport to Sugar Palm Grand Hillside is Phuket Intl. Airport (HKT), which is 28.4 mi away (71 minutes by car).

Can I book a room with a balcony at Sugar Palm Grand Hillside?

Yes, every guestroom at Sugar Palm Grand Hillside comes with a balcony with some featuring ocean or garden views.

Sugar Palm Grand Hillside Reviews

8.4

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Butch

Traveled with family and small children

Apr 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel and we loved spending time in our pool, breakfast was great, proximity to the beach and shops was a 3 minute walk, workout room was tiny however, climbing the hill to and from the hotel was enough of a workout that we needed.

Stayed 5 nights in Mar 2024

10/10 Excellent

Jennifer, Castlegar

Feb 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pool access rooms are the bomb! Loved this place.

Stayed 3 nights in Feb 2024

8/10 Good

Vyacheslav

Feb 6, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Not bad in general…

Stayed 13 nights in Jan 2024

10/10 Excellent

CD

Dec 7, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Beautiful place. High class of elegance and excellent service. I would go back there for my next trip at phuket

Stayed 7 nights in Nov 2023

8/10 Good

Patty

Nov 15, 2023

Stayed 4 nights in Nov 2023

10/10 Excellent

Zeqir

Nov 9, 2023

Stayed 1 night in Nov 2023

10/10 Excellent

tony

Traveled with group

Nov 8, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Staff really friendly and helpful .situated only short walk from kata beach and two great bars and restaurants nearby.

Stayed 6 nights in Oct 2023

10/10 Excellent

Philip

Aug 28, 2023

Stayed 2 nights in Aug 2023

10/10 Excellent

Anthony

Aug 24, 2023

Stayed 3 nights in Aug 2023

10/10 Excellent

Perry

Jun 13, 2023

Stayed 6 nights in Jun 2023

8/10 Good

C

May 24, 2023

Liked: Cleanliness, room comfort

Dated hotel, but still a good stay

We spent 4 nights here while staying in Kata and had a pretty good time. My main criticisms are that the hotel is a little dated and needs some restoration. We also had issues with the wifi, which was out for an entire day. The rooms are super comfy and the bathroom is great, but we feel the hotel may have been a casualty of Covid. Cleanliness was generally great, but we did discover two dead roaches in the room after returning from outside. Note as well that the hotel is up on a hillside, so be prepared to walk up a bit when returning.

Stayed 4 nights in Apr 2023

10/10 Excellent

Rebecca

Apr 18, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love this place, I stayed here 9 years ago and it's still just as good. Lovely room, pool and gardens, good breakfast and friendly staff.

Stayed 2 nights in Apr 2023

8/10 Good

PETER MAX

May 18, 2022

Stayed 8 nights in May 2022

10/10 Excellent

Scott

Mar 22, 2022

Stayed 5 nights in Mar 2022

4/10 Poor

Allan

Mar 7, 2022

Stayed 7 nights in Feb 2022

8/10 Good

Anders

Dec 10, 2021

Stayed 2 nights in Dec 2021

10/10 Excellent

Donald

Sep 30, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall a great property. The rooms are large, the views are beautiful, the location great, the staff friendly and accommodating. The only issue was the WiFi is very slow; however, we purchased a 4G unlimited mobile package which solved that problem.

Stayed 14 nights in Sep 2021

10/10 Excellent

Deirdre

Apr 25, 2021

Stayed 6 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with partner

Mar 2, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I'm pleased with the quality for the price. This hotel was a quick walk to the beach and convenient for our purposes. Wifi did not work in the room though. I had to sit on the balcony to have access to wifi. That was the only con.

Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

Feb 26, 2020

Stayed 2 nights in Feb 2020

8/10 Good

Anthony, Seattle, WA

Traveled with partner

Feb 8, 2020

Liked: Cleanliness, staff & service

Overall the hotel is pretty nice. It is on top of a hill but it’s not as bad as many people make it sound : it literally takes 30 seconds to climb the hill and get to the lobby. The hotel has a bit of a weird setup (you might need to take a couple of elevators to get to your room), but the rooms were nice and comfortable. The hotel is also conveniently located close to restaurants and shops. Finally the breakfast was good and with enough variety for a few days.

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner

Jan 16, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel staff very friendly. Good location near to beach

Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Dec 17, 2019

Liked: Cleanliness, room comfort

Disliked: Staff & service

Ordinary stay and experience.

Service has a little worse this time. Made an enquiry on airport transfer and the staff just curtly pointed to a sign. Wifi was quite patchy. Facilities are ok.

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Oct 12, 2019

Disliked: Cleanliness

Quite place , smelly rooms

Location is fine if you're looking for a quite spot. The rooms have heavy unpleasant damp smell and could use fresh dry air once in a while .

Stayed 5 nights in Oct 2019

8/10 Good

Pei Ming

Apr 23, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and nice spacious rooms

Contacting the hotel a week before the booking was very difficult as emails and calls weren't getting picked up. Later on they said the email didn't go to their main line. Once they answered, it was smooth from there. The hill that people complain about isn't that bad, it's nice exercise. Room was spacious and the jacuzzi tub was great to soak dive gear and dry it on the huge balcony. The queen bed was actually 2 singles put together, but it was still comfy and clean. Bathroom was a bit small and in the morning there was a bad smell from pumping sewage, keep it closed. Area nearby was great and convenient. The sky bar was amazing, loved it. Also enjoyed the omelets at breakfast. Hotel did a thoughtful event for easter too, very sweet. Rented scooter through hotel too @250 baht and airport transfer @ 1000 baht. Nice hotel, we enjoyed our stay.

Stayed 2 nights in Apr 2019

Orbitz's Latest Trends

Hotels

Flights

Packages

Kenya Packages

Sugar Palm Grand Hillside

Choose dates to view prices

Photo gallery for Sugar Palm Grand Hillside

Reviews

Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

View all photos for Grand Jacuzzi

Grand Jacuzzi

View all photos for Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View

Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View

View all photos for Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View

About the neighborhood

Kata

What's nearby

Getting around

Restaurants

About this property

Sugar Palm Grand Hillside

Languages

Similar properties

Chanalai Garden Resort, Kata Beach

Chanalai Garden Resort, Kata Beach

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Sugar Palm Grand Hillside Reviews

Reviews

Very Good

8.6/10

8.2/10

8.0/10

8.2/10

8.0/10

Reviews

10/10 Excellent

Butch

Butch

10/10 Excellent

Jennifer, Castlegar

Jennifer

8/10 Good

Vyacheslav

Vyacheslav

10/10 Excellent

CD

Excellent