- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: MasterCard and Visa.
- The hotel provides transfers from the airport (fees apply). To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
- No rollaway or extra beds are available.
Sugar Marina Resort - ART - Karon Beach
4.0 out of 5.0
81% based on 779 reviews
Recent guest reviews
Stayed here for three nights. Hotel was very clean and décor so enjoyable!! Room service was not available later into the night which was disappointing however we enjoyed our stay. Buffet Breakfast was a really good variety, Pool beautiful and surrounded by artificial grass you can lie on / lots of sun loungers. A really good location in Karon Beach - easy to access shops/tuktuks/beach area!!
Nice clean hotel.Rooms were a little small but had everything you would want.comfy bed,and a nice showers Wouldn't hesitate to stay again..In a good part of Karon,only a short walk to the beach,bars and restaurants
This was a massive shock to us as we got more than what we paid for, the hotel is in a great location from the beach and has loads of life in the surrounding area's What a bargain, our room was cleaned daily and restocked with some goodies in the fridge! The staff were friendly and always happy to help when needed,definitely recommended if your in the Karon beach area
Stayed in the pool access rooms and the package included breakfast and an unlimited minibar. I think we were only charged 47 USD for it. Pros: Very affordable prices for what we were getting. Free ice cream at the reception while waiting for our rooms. The pool was right at our balcony so we could get in and out of the pool whenever. Unlimited drinks as well!! The beds were very big (they were obviously made of two separate beds joined together though) Breakfast was not bad, a wide array of food western and Asian. The pool side and fake lawn next to it was not huge but definitely enough to accommodate everyone. The location is extremely children friendly too. The best thing about the hotel was that it's location is AMAZING! It is literally 5 mins away from Karon beach and there were plenty of food around the hotel. The hotel offers large beach mats so that was nice. Cons: The room felt quite humid so the sheets didn't feel very clean. As the bed was made of two separate beds the middle part of the bed was uncomfortable. A lot of people got confused as to where the reception was but it's not a major issue. Walls aren't the most noise isolating. We had an incident where our tv was off but we still heard sounds coming out of it. We unplugged the tv and still heard female voices coming from it. Needless to say I thought it there was some paranormal activity going on and was so ready to demand for a switch of rooms. When the technician came over he laughed and the reception told us the sounds were from the next door rooms television! Perhaps they could work a little on the cleanliness and brightness of the breakfast area. Despite the cons I would not mind coming again because again- you get what you pay for and if you're sightseeing and out of the hotel most of the time the problems won't be a huge issue.
Cracked hallway, dirty grout...if you are okay with that, not a bad place to stay for the location and price. Staff at reception are not that great either. The website stated that we should engage them to assist with tours and transport, for safety reasons. I did that! I was asked to hail a taxi on the main road myself instead. Only good thing about this hotel is the breakfast buffet. The local breakfast Kueh are delicious. Wide spread of food. The breakfast area and lobby seems to be renovated not too long ago, looks new. One downside is one entrance to the breakfast area, near the bathroom, STINKS! Not sure if anyone who sits near there can chow down their food. Stay at a different place if you can afford a little more. Was a bad decision on our part to end up at this hotel and we can't cancel, else will loose our money. I tried to spend as little time at the hotel as possible during my 3 days in Phuket.
Great location, only 3 minutes walking from Karon Beach. Really close to many restaurants, bars, markets, travel agencies and spas. Hotel was lovely, room was good and free wifi. Breakfast really tasty and international food. Reception staff really attentive and polite. Minibar for free was a big deal (specially with the kids). Pool was ok.
My wife and I live in Phuket, but decided to take a little vacation to the beach. The hotel is located within a stones throw of the beach. The breakfast is very nice with good selections. Our room was tastefully decorated and comfortable. I would recommend this hotel to anyone coming into town.
This hotel is a three minute walk from Karon beach which is awesome. If you're looking for something solely with good location this is for you. Plenty of bars, shops and street food just steps away. However the hotel is a little dirty, my sheets had stains on them, and the king bed is really just two twins pushed together that are not very comfortable. My Toilet buttons kept getting stuck when I would flush and I repeatedly had to take off the tip of the toilet to fix the buttons. Minibar is included which is a nice touch but it's not like there's much in there. Customer service is ok. People at desk don't speak much English. So location is great, rest is not.
The hotel is in close proximity to restaurants, bars, the beach and various mini marts and markets. The room has air con, wifi, satelite tv, a minibar that is refilled daily and a lovely little balcony to hang any wet clothing. The room has a big double bed for us, and cleaned daily. The lobby is small and not air conditioned, and the corridors are small and dark that might put you off, but the rooms and the pool are lovely and are worth it! Staff were friendly and helpful, and we received beach towels, a mat and a beach bag. Will return. !
Stayed here for 7 nights and to be fair it was cheap so wasn't expecting a palace! The staff are lovely and the swim up rooms are fun but that's where it ends! The first room we were given had no wardrobe or drawers only shelves to store your clothes so we were moved 2 days later to another room with a wardrobe with 6 coat hangers wish we hadn't bothered.... rooms in desperate need of renovations mould in the shower and it dripped cold water on you when showering... it could be lovely but needs some serious tlc
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Sugar Marina Resort - ART - Karon Beach places you within a 10-minute stroll of Karon Market and Karon Temple. This 221-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi. Also close to this Karon hotel are Big Buddha and Chalong Temple.
Dining
Enjoy dining at Tann Tanod, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a continental breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
Rooms
The 221 rooms are recently renovated and have an array of amenities, including free minibar items, balconies, and refrigerators. Guests can expect free WiFi and LCD TVs with satellite channels and DVD players. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free bottled water, and safes are other standard amenities.
Property features
Sugar Marina Resort - ART - Karon Beach features an outdoor pool, a children's pool, and a fitness center. There's free parking, and a shuttle from the airport to the hotel (available on request) for THB 1200 per vehicle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a meeting room, and a computer station.
Reviews from Trip Advisor
81% of guests recommend this hotel
Total of 779 reviews
