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Sawaddi Patong Resort & Spa

4.0 out of 5.0

Recent guest reviews

We were planning on staying in Sawaddi Patong with 2 families with children so requested quite a few things. The hotel reservation lady that help us, Jintana, was so helpful and accommodating. She answered emails so quickly. Unfortunately we didn’t end up staying there because they didn’t have enough rooms for our relatives who tried to book so late. But they helped us cancel our reservation with no fuss.

The worst service i have ever received. The staff is super impolite. Our flight was late at night and we requested a late check out but they didn’t give any special offer or tried to do something for us, but just said they will charge one whole night’s price. And then when we were going to the airport, we asked them to call a taxi, the receptionist tried to trick us by saying it’s 1250 Bhatt but clearly they have written ‘850’ on the board and when i mentioned that to her, she was like ‘okay who told u 850? Maybe u go with them’ and when i tried to tell them they have bad service, at least 2 people started screaming at us and when I tried to record them so I could post reviews, they threatened to call the police! Can u imagine a hotel ready to call the police and ruin their own reputation? The worst service i have ever received. They have no sense of customer service and clearly do not care about their reputation. There are many other hotels in the same here, if you do not want hotel staff to be tricking you or threatening to call the police, DO NOT STAY HERE!

Read all the reviews before we left for our 11 night stay in sawaddi patong but kept an open mind , arrived around 9am just ready for breakfast which was fabulous .... On entering our room it did seem a little damp we asked to be moved and the reception gave us two more choices of rooms to pick we ended with a ground floor facing the pool it was Fab the pool was very warm we used it twice a day . my sister got the room next door 10 more days there the staff were amazing and couldn’t do enough to help us with any issues ....... sm issue was the busy road just outside hotel you just have to be carful , please ignore any negative reviews if you are polite to them they are to you , you reap what you sow .... If you would like to ask any questions please feel free. Thank you for a lovey stay

My partner and i stayed for 7 nights and had an amazing time. From check in to check out we were looked after by the friendly and extremely polite and professional staff without fuss. The entire hotel including the pool was immaculately kept clean and tidy. Tour bookings were done for us with no fuss and nothing for us to do except turn up ready in the morning to be picked up (on time too). Our poolside room was cleaned and made up daily without fuss by the friendly staff, and laundry was done professionally. We were never affected by noise in the poolside room. The outdoor BBQ was sensational as were the cocktails and morning smoothies we had daily from the pool bar. Our restaurant experiences at breakfast and dinner were also excellent. i would recommend this hotel for the mid price range tourist, as you get awesome above average value for money. Again the entire staff at this hotel made our holiday a memorable experience we will never forget. Thank you Sawaddi Patong Resort and Spa we will be back.

Had couple of interactions with Jintana and she was extremely rude and gave very bad service. When I told Jintana to be a bit polite she suggested me to put the review on trip adviser. Worst place I have stayed in.

I stayed here as part of a tour group for 3 nights and thoroughly enjoyed my stay. The hotel was well situated to shops and entertainment. Jungceylon Shopping Centre is about a 15 minute walk away and Patong Beach is further so in the heat may be best to make use of the hotel's free shuttle than runs every hour to the mall or beach. The staff were all lovely and helpful (some didn't speak English that well but most could understand). The rooms were spacious and clean. The pool and poolside bar were both great, highly recommend. Breakfast had a huge variety of Western and Thai foods and was great every morning, Would stay here again if in Patong.

Has the standard of a minimalist service apartment with frill free furnishing. Staff are polite and we really enjoyed ourselves here. Good value for money and a short walk away from Patong beach. Would come back again

This was a great hotel to stay in due to the front desk being very helpful with any of my questions I asked them. I would however say the wifi offered needs to be improved as it will constantly disconnect you and is not a strong connection. The bar and resturant is not just great value for money but is exceptional qauilty of food and drink. Our room was very large and had some great addtional furniture. One last downside would be the do have a lot of addtional charges which I noticed made me think twice with certain things such as calling a thailand number, water bottles in the room etc. Overall we are happy we stayed here and would reccomend it.

Very good to stay in phuket. Everything is very near like restaurant patong Beach etc you will enjoy it. There is a nice swimming pool enjoy beer and the cool environment. Bangla road also very near. Jungceylon market fruit market,

We stayed here as a couple for a week. It is in the heart of the city, only 15 minutes walk away from jungceylon shopping centre with many shopping malls and restaurants. The hotel itself is located in a quiet area. There is a daily housekeeping service provided. We chose not to have our meals from the hotel so can't comment on that. Staff aren't overly friendly but we limited our interaction with them. The fitness centre requires you to swipe your key card whilst using which is not ideal if you all do not wish to use the fitness centre at the same time. The fitness centre is basic but adequate enough with dumbells available. They have a table tennis table but it's just there as a showpiece as the fan in that area does little to give air in a much over-heated area already. Bed isn't bad but not the best as most mornings I have woken with a stiff back. Showers will flood so make sure you open the drainage in the shower room otherwise will flood like I discovered :( The wifi is really poor; might as well be no existent as connection is poor. We stayed in Wing 'A' which is relatively quiet apart from the odd occasion. Satellite channels include 3 English spoken channels so not much variety. On checking out I requested the staff member at reception to help us with our luggage as there is no lift from the second floor. His response was no-one is free and I asked him to give me a hand but he just stared at me with a face. Stay away from this place as it leaves a nad taste in your mouth :/

21 Sainamyen Road Patong Phuket

Hotel highlights

  • Walking distance to Patong Beach and Bangla Night Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Sawaddi Patong Resort & Spa places you next to Patong Boxing Stadium and within a 10-minute stroll of other popular attractions like Royal Paradise Night Market. This 148-room, 4-star resort welcomes guests with a restaurant, a full-service spa, and an outdoor pool. Bangla Boxing Stadium and Bazaan Fresh Market are also within a short walk.


Dining

Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

The 148 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free bottled water. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Safes, phones, and desks are also available.


Property features

Guests of Sawaddi Patong Resort & Spa enjoy a full-service spa, an outdoor pool, and a children's pool. For transportation, you can make use of an airport shuttle (available 24 hours) for THB 950 per vehicle one-way, as well as a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a fitness center, free WiFi in public areas, and a free kid's club.

Room options

Suite

King 1 | Sleeps 2

Deluxe Room

King 1 | Twin 1 | Sleeps 2

Deluxe Pool View

King 1 | Twin 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 880 reviews