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Sawaddi Patong Resort & Spa

4.0 out of 5.0

Recent guest reviews

We stayed here as a couple for a week. It is in the heart of the city, only 15 minutes walk away from jungceylon shopping centre with many shopping malls and restaurants. The hotel itself is located in a quiet area. There is a daily housekeeping service provided. We chose not to have our meals from the hotel so can't comment on that. Staff aren't overly friendly but we limited our interaction with them. The fitness centre requires you to swipe your key card whilst using which is not ideal if you all do not wish to use the fitness centre at the same time. The fitness centre is basic but adequate enough with dumbells available. They have a table tennis table but it's just there as a showpiece as the fan in that area does little to give air in a much over-heated area already. Bed isn't bad but not the best as most mornings I have woken with a stiff back. Showers will flood so make sure you open the drainage in the shower room otherwise will flood like I discovered :( The wifi is really poor; might as well be no existent as connection is poor. We stayed in Wing 'A' which is relatively quiet apart from the odd occasion. Satellite channels include 3 English spoken channels so not much variety. On checking out I requested the staff member at reception to help us with our luggage as there is no lift from the second floor. His response was no-one is free and I asked him to give me a hand but he just stared at me with a face. Stay away from this place as it leaves a nad taste in your mouth :/

We had no complaints for this hotel. We booked our room one week before Christmas. I advise book through their official website where you will get free skewer and cocktails voucher. The room size is good, our room is only one floor up, so didn't use their elevator. I love the breakfast too, lots of choices. The location is not very near to famous Bangla Road, it is at 15 minutes walk. There are family marts and food stalls just outside the hotel. Turn left at the entrance for stall food and convenient stores.

We stayed there for 5 nights, overall satisfied with the services. Morning buffets were special with wide-range. 7-10 mins walking from the beach. It has a cozy swimming pool & spa for guests. Other necessary shops are also very close to the hotel. Recommend for family & couple stay as well.

The hotel is situated in a quieter part of the town, but close to everything. 10 minute walk to the beach and Bangla Rd. Hotel is clean and tidy with lovely staff. We were on a bed and breakfast plan, breakfast was excellent, no matter where you come from there was something for everyone. Rooms were large with good air conditioners. Very nice pool area with cocktail bar. The staff at Reception were very helpful and always had a smile on their face. Would not hesitate to recommend this hotel to anybody, really lovely hotel.

Stayed here for 7 nights in august. Staff very friendly. Breakfast excellent with everything you want. Pool great and happy hour good prices. Great food nearby with plenty of choices. Not too far to beach and shopping centre. Rooms clean have all you need. Will come back

Located about 15 minute walk from main part of Patong and beach. Restaurants, laundry, 711 close by. Hotel very clean, staff friendly and helpful. Very good breakfast, sushi, eggs,bacon,salad,curry,breads,jams,cakes. Breakfast staff nice and very attentive especially waitress Pond. Nice swimming pool, towels provided in room. Plenty of shade umbrellas and chairs around pool. We had deluxe room in wing A which did not have a lift, two flights of stairs, which didn't worry us but you can stay in the other wing which does have a lift or ask for ground floor room. There were a couple of groups on our floor who were a bit noisy when they got back at about 3am. I have no complaints about this hotel and would stay again.

It's difficult to believe this is a 4-5 star hotel. Amenities and food were basic. It's not unpleasant but definitely not worth the price. When checking out, the front desk asked for the room card key. (We'd left it in the slot in the room as this is needed for electricity.) The front desk assistant then asked us to retrieve it from the room so we said we won't be able to enter the room as the card was inside - so she called housekeeping to meet us at the room so they can unlock the door, whilst we retrieve the key card to hand it to housekeeping. Seemed unnecessary and do not understand why the housekeeping couldn't have retrieved it directly. Relieved that we only stayed here one night from a late flight and early morning start.

Beautiful rooms and pool here at this hotel. Staff very rude and unprofessional when we arrived we were told food was served till 10.30pm we had been travelling all day and arrived at 10pm the restaurant staff were fuming that we wanted to buy our food for the evening when we were starving. First they tried to tell us we couldn't eat, but it eventually resulted in us being able to have 'simple food'. The food in the hotel is very over priced and staff not friendly. We also found there were 100's of bugs in our room not sure if these were coming out the air con? Good location of hotel and free shuttle bus into town which is nice. Don't book your tours through the hotel as very expensive. We have stayed in 4 hotels in Thailand and the staff in the other 3 have been amazing couldn't do enough for us but here everything seemed to be a chore for them.

The property was beautiful the staff was good enough .. Helpful..location also at a decent place ..... Swimming pool was also nicely maintained Rooms were cleaned on a regular basis nicely Overall a pleasant Stay..

Stayed here in march and on arrival was given a room that stunk of damp,was moved to another one that was bit better but not brilliant ,eventually i got given a decent room after several hours and nearly midnight..Never had no problems before but this time the front office manager was so rude i thought people should know ,her conduct was unprofessional and have no idea why she has this possition the owners need to be aware as totaly appaled by her behaviour to me and my girlfiend..Other staff very good and helfull.Rooms could do with a makeover as dated and old

Room options

Suite

Full 1 | Sleeps 3

Deluxe Room

Full 1 | Twin 1 | Sleeps 3

Deluxe Pool View

King 1 | Twin 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 870 reviews