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Naina Resort & Spa

4.0 star property

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Photo gallery for Naina Resort & Spa

A pool area with lounge chairs and a building with a traditional architectural style.
A hotel room with two large beds, a desk, a chair, a dining table, and a view of a pool and greenery.
A bamboo-framed structure with a thatched roof overlooking a lush green rice field and a distant village.
Front of property
A spacious lobby with wooden beams, a large wooden bench, and hanging lanterns.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
2/58 Sainumyen Road, Patong Beach, Patong, Phuket, 83150
  • Place, Nanai Road
    ‪2 min walk‬
  • Place, Patong Beach
    ‪12 min walk‬
  • Place, Bangla Road
    ‪14 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪49 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, WiFi (free)

Superior Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A modern hotel room with two beds, a glass door leading to a balcony, and a large mirror.

Deluxe Room

  • Garden view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Grand Deluxe Room

A modern hotel room with a large bed, a sofa, a dining area, and a kitchen.

Grand Deluxe Room

  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Grand Deluxe Pool Access

A hotel room with two large beds, a desk, a chair, a dining table, and a view of a pool and greenery.

Grand Deluxe Pool Access

  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with a bed, a desk, a chair, an air conditioner, and a wall with a colorful artwork.

Family Room

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, WiFi (free)

Standard Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Villa 3 bedroom

A hotel room with a bed, a sofa, a small table, and a bathroom area.

Villa 3 bedroom

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

DOUBLE WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

DOUBLE GRAND DELUXE

  • Sleeps 4
  • Free WiFi

About the neighborhood

Patong

Naina Resort & Spa places you within a 15-minute stroll of popular sights such as Patong Beach and Bangla Road. This 4-star hotel has 120 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Nanai Road - 2 min walk - 0.1 miles
  • Patong Beach - 12 min walk - 0.7 miles
  • Jungceylon Shopping Center - 12 min walk - 0.7 miles
  • Banzaan Fresh Market - 12 min walk - 0.7 miles
  • Bangla Road - 14 min walk - 0.8 miles

Getting around

  • Phuket Intl. Airport (HKT) - 58 min drive

Restaurants

  • ‪SEA FOOD THAI FOOD ป่าตอง - ‬8 min walk
  • ‪Patong Corner Bar - ‬7 min walk
  • ‪Roydi Restaurant - ‬4 min walk
  • ‪ก๋วยเตี๋ยวต้มยำไข่หวาน - ‬2 min walk
  • ‪Delicious 24 hours - ‬4 min walk

About this property

Naina Resort & Spa

Guests of Naina Resort & Spa enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for THB 1300 per vehicle one-way. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, 2 hot tubs, and a sauna.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Refrigerators, safes, and phones are also available. Change of towels is available on request.
2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ton Khaw Spa has 3 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 km
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 150 to 400 for adults and THB 75 to 200 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for THB 300 per pet, per night
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Rollaway/extra beds are available for THB 1000.0 per night
  • Cribs/infant beds are available for THB 1000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: THB 2000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 150 to 400 for adults, and THB 75 to 200 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Pet fee: THB 300 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: THB 1000.0 per night
  • Rollaway bed fee: THB 1000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Naina Resort Patong
Dolphin Hotel Phuket Kathu
Dolphin Phuket
Dolphin Phuket Kathu
Phuket Dolphin
Nai Na Resort Patong
Nai Na Resort
Nai Na Patong
Nai Na
Nai Na Resort & Spa Patong, Phuket
Naina Patong
Naina Resort
Naina Resort & Spa Patong Phuket
Naina Resort & Spa Patong
Nai Na Resort Spa
Naina Resort Kathu
Naina Kathu
Naina Resort Spa

Frequently asked questions

Is free cancellation available at Naina Resort & Spa?

Naina Resort & Spa offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Naina Resort & Spa?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Naina Resort & Spa on Sep 1, 2026 start from $246, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Naina Resort & Spa?

This hotel is located in Patong, a short 13-minute walk from Patong Beach and also 14 minutes on foot from Bangla Road. You'll also find Karon Beach and Jungceylon Shopping Center within a short drive.

Will I be able to park at Naina Resort & Spa?

Yes, extended and self parking are offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Is there a spa available at Naina Resort & Spa?

Ton Khaw Spa is the hotel's spa and services include Swedish massages, Thai massages, aromatherapy, and body wraps.

Does Naina Resort & Spa feature a casino at the property?

No, Naina Resort & Spa doesn't have a casino.

Will I find an indoor pool at Naina Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 2 hot tubs.

What will couples enjoy most about a stay at Naina Resort & Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Naina Resort & Spa?

No, but this hotel does have a steam room.

Does Naina Resort & Spa have a restaurant that serves breakfast?

Yes, Naina Resort & Spa serves buffet breakfast each morning for a surcharge from its restaurant.

Will Naina Resort & Spa allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Naina Resort & Spa for a fee of THB 300 per pet, per night.

Are there connecting rooms at Naina Resort & Spa?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Naina Resort & Spa?

The closest major airport to Naina Resort & Spa is Phuket Intl. Airport (HKT), which is 23.8 mi away (58 minutes by car).

Can I book a room with a balcony at Naina Resort & Spa?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy garden and pool views.

Does Naina Resort & Spa have a wedding venue?

Take advantage of the wedding venue at Naina Resort & Spa if you plan to say "I do" during your trip.

Naina Resort & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 68 out of 297 reviews
Rating 8 - Good. 123 out of 297 reviews
Rating 6 - Okay. 62 out of 297 reviews
Rating 4 - Poor. 29 out of 297 reviews
Rating 2 - Terrible. 15 out of 297 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Derrick M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great mom and pop resort. Dome water and room issues but resort gave us a upgrade I would stay here again
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Rojeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location in heart of Patong. Very calm and clean and relaxing place. Highly recommend. The rooms are clean daily and staff is helpful and friendly.
Stayed 17 nights in Dec 2022
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
It is a hotel that has clever angled photos. The reality is not as good as the photos suggest. The hotel is situated far from the beach and the pool is on the edge of a busy parking lot with urban hovels surrounding the property. The rice paddy photos are seasonal. Out of season the property just has mud pits in front of the rooms and throughout the site.
Stayed 2 nights in Dec 2022
Verified review

4/10 Poor

Antoinette

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property needs an update, nothing compared to the photos. Nothing works!! Definately not what i expected from the photos very disappointed.
Stayed 11 nights in Dec 2023
Verified review

2/10 Terrible

Jean-Marc

Disliked: Cleanliness, property conditions & facilities
Hôtel à fuir ! sale nous n’avons pas eu d’eau pendant 3 jours douche et wc et ensuite de l’eau marron Aucune compensation malgré un prix élevé Piscine sale et présence de cafards dans la chambre hôtel très mal entretenue pas du tout conforme aux photos du site
Stayed 10 nights in Feb 2026
Verified review

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Je suis venue plusieurs fois. J’ai pu voir la dégradation de l’hôtel. La piscine (carrelage manquant, sale), les chambres (rideaux hyper sale, literie, serviettes déchirées). Le ménage laisse à désirer mais le personnel est toujours accueillant
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naina hôtel ressort & spa

Idéalement situé ; parfait pour une remise en forme . Wifi pas bon pour travailler .
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Tavarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toujours un plaisir d'y séjourner. On y est au calme et le personnel est attentif aux demandes. J'ai eu cette fois l'occasion de louer un scooter pour 2 jours. J'ai retournerai certainement encore une fois.
Stayed 7 nights in May 2025
Verified review

2/10 Terrible

Fabrice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fuir

Confort et propreté désastreux. Du bruit chaque soirée . Je déconseille fortement cet hôtel
Stayed 6 nights in Jan 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien malgré quelques points négatifs

Très bel hôtel, confortable et propre. Seuls point négatif c'est le manque de certains équipements qui pourtant sont annoncé (plaine de jeu, piscine pour enfants) autre point négatif l'état de la piscine qui se décompose, certaines mosaïque foutent le camps je me suis même blessé au pied.
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Isabella

Deludente

Durante il nostro soggiorno abbiamo avuto diversi problemi: la prima sera non potevamo fare la doccia perché usciva acqua nera dai rubinetti e dopo il primo giorno non sono stati cambiati più asciugamani e teli mare. Lo staff sia della reception che del ristorante parla poco inglese. Inoltre le camere (almeno la doppia standard) non corrispondono alle foto sul sito.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Bodil Overby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejlig stor pool 😊

Der manglede stole, så man kunne nyde de stille og lune aftener udendørs !
Stayed 2 nights in Oct 2023
Verified review

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My girlfriend and i stayed here and we was very disappointed. We immediately noticed the air-conditioning was bad and the toilet wasn't flushing (no water connected) we told the room and they fixed the toilet but said the air-conditioning needs time to work.. i know very well thats not the case but waited anyway, after being told 9 times to wait 15 minutes i complained (had people in and out the room when we just wanted to relax and take a cold shower and enjoy the cool air) they finally change our room to another but that room had a lot of damage in it. I feel i should have not paid for this stay it was horrible. Also for some smart reasons they're growing rice outside the rooms and near the pond/bar restaurant. This brought a massive amount of mosquitoes in the rooms and around the area, you couldn't sit outside and enjoy the seating area. If you like quiet i would avoid it has a tahi kickboxing stadium on its grounds behold half of the rooms. Lucky it was notnin use on a Sunday so we didn't hear anything but its so close you wouldn't get any peace and quiet. The staff was very rude and very unhelpful. They upset my girlfriend too (she is thai, and they was rude to her a few times when trying to resolve the room issue) avoid this place and its bad staff
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint opphold!

Vårt opphold på Naina var veldig bra! Hyggelig personalet og fine oppholdningsplasser hvor man kunne være utenfor rommet. Det eneste vi ville forandret var litt mer utvalg til frokost! Ikke alle vil ha ris og nudler til frokost:)) Hadde kommet tilbake!
Stayed 8 nights in Sep 2022
Verified review

8/10 Good

Johannes

Liked: Cleanliness, staff & service
Auf dem Balkon keine siehtse
Stayed 20 nights in Jul 2022
Verified review

6/10 Okay

Toni

Basic

Basic cheap hotel. Pool seemed nice, also their restaurant next to the hotel. Dont arrive early, because they make you wait. I was waiting for my rt-pcr result, still they had me sit there at public table for almost 2hour :) so much for the covid safety.
Stayed 7 nights in Jan 2022
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great stay!

Loved it here! Just under 2 weeks, had a deluxe pool view room, but bathroom was very dark so couldn’t see in the wardrobe... Perfect location for everything (if you do the trips normally you’ll get picked up last and dropped home first) The Thai Boxing Stadium is on site and provided 1-1 Muay Thai training lessons and watch the fighting (do the VIP seating) Pool was clean and always nice temperature, the breakfast was standard and open early so you could eat before any trips! Would definitely recommend!
Stayed 10 nights in Mar 2020
Verified review

10/10 Excellent

Heta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ihana keidas

Ihana rauhallinen keidas lyhyen matkan päässä palveluista
Stayed 7 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was inexpensive to stay at but I found it to be fine. The boxing gym next door had fight nights on and there wasn't any noise and we were in the part of the hotel directly next door. The only problem was that the air con leaked but after the first night we put the garbage under it to catch the water and then all was ok it only leaked for a short amount of time once each night. We didn't go to breakfast, but happy hour was good. Staff are very friendly. It is about a 15 min easy walk to Juncelyon Bangala Road and the Beach. Would definitely stay there again.
Stayed 8 nights in Feb 2020
Verified review

6/10 Okay

Georgia

Disliked: Property conditions & facilities

Noisy room

To much noise from the air condition. We could not sleep
Stayed 17 nights in Feb 2020
Verified review

8/10 Good

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Stayed 6 nights in Jan 2020
Verified review

8/10 Good

Josè

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naina hotel

Belle piscine, personnel souriant, petit déjeuner très varié et consistant, bon séjour 👍
Stayed 6 nights in Jan 2020
Verified review

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour Le petit dej C est la panique car les chinois dévalisent tout
Stayed 6 nights in Jan 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

Nice hotel, communication difficult

Hard to communicate with majority of the staff made simple requests difficult Room was nice, pool only shallow
Stayed 7 nights in Dec 2019
Verified review

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities
This was a lovely spacious hotel room; it had everything you could possibly need in the room, even umbrellas. We also had a microwave, which was a good addition, my partner and I loved that we were able to warm up our food. On our arrival we did notice some mosquitos. Location was great if you liked Muay Thai, because the boxing ring was literally on the doorstep of the hotel. The hotel was in a great area in terms of shops and street food. The walk to Bangalore road/main shops etc. was a 15-20 minute walk. The only complaint we had was the shower and water in the bathroom not working, a few times we went to have a shower and no water coming out, and when it did it came out it was cold and very slow (no power), we then tested the taps and shower and the same thing happened. We called reception and they sent a repair/maintenance man, not quite sure if we should call him a maintenance man, because he switched the tap on and off and said it was working and left, no water pressure was checked or an attempt to try and fix it. The swimming pool facilities were great and snacks were available to purchase. We did find the deposit fee to be quite expensive compared to other hotels we stayed at in Thailand.
Stayed 4 nights in Nov 2019