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Pullman Phuket Arcadia Naithon Beach

5.0 out of 5.0

Recent guest reviews

From the moment we checked in, warmly greeted by Khun Brett, moving to the special moment with the family and loved ones "A hand crafted Mom's day menu" organised by Khun Ing and Khun Check and a pleasant vibe at the lobby with live music and another day accompanied by Khun Cedric and Khun Sea, through the departure experience personally handled by Khun Ning, cheerful personality What would I need to say more? It will never get better than this. You, guys rock! We have been staying in many luxury hotels and resorts both in Europe and Asia. This property was just beyond our expectation and an absolute place to be. Even though the location itself is a bit isolated but no big drama unless the sun is on scheduled Will definitely return!

Having stayed here as a solo guest for a relaxing escape, I was thrilled with the layout of this resort and the close proximity to the beach. My room was wonderful and spacious and beautifully decorated. I particularly enjoyed the hillside pool adjacent to the kids club as it was much quieter and more relaxing than the infinity pool. Making one of the pools adult only would greatly enhance this resort. The resort is filled with beautifully landscaped gardens and it was great to have a variety of places to sit and chill with a book. A big thanks to Benoit (Assistant manager) for going out of his way to show me how to get to the beach successfully and to Sea (Director of Rooms) for her attention to detail in customer service - you really are a gem in the hospitality industry.

We have just completed our 2nd stay at this resort. We love everything about the Pullman Arcadia, Naithon. The staff are all beautiful and happy to accomodate your needs. The Hotel itself is beautifully designed and styled. Sensational views, on one of the best beaches in Phuket. I can't wait to return. Infact we are already planning it.

We have just completed an 8 day package at The Pullman Arcadia at Naithon Beach and thoroughly recommend this resort. Wonderful staff, great accommodation, completely relaxing. We wanted to chill out in a beautiful resort and The Pullman is this plus more. The food is amazing and the highlights were the Asian and Seafood buffet nights - something to behold!! Met senior staff at the Thursday evening drinks event - great people. This was our second stay at this resort and there is no doubt - we will be back again!

This was our second time staying in Pullman Phuket. Our first time was amazing with beautiful sunny weather. The second time was good though the weather was a bit cloudy. We stayed in the Ocean room facing the sea. The beach is about 10 minutes away by foot with the beach bag and towels provided by the hotel. Recommended for couples seeking a romantic getaway!

Had planned my parents trip for my mother's 60th bday...A special mention for the staff...excellent service...excellent, clean rooms.... superb resort...A special mention for the excellent service by Mr Brett, Ms Jay & Ms Nini....Could not have expected anything better than this .... must visit.... I m myself looking forwad to visit after hearing so much appreciation from my parents.... Only one thing to take care... please make sure if paid through credit card, the card holder should be present at the hotel with the same card....

Can't say enough good things about Pullmans! Location on hillside was magical, rooms and surroundings looked after with TLC. All staff went out of their way to make us feel welcome and we felt like we were leaving friends at the end of our stay. We had asked about visiting a school and Orasa organised our visit and came with us - one of the highlights of our trip. Our Luxury Escapes package was excellent value and included all meals plus massages, transfers etc. we really enjoyed this holiday and would recommend it to others!

We booked airport transfer from the hotel, greeted by the Welcomer as we landed in Phuket at night, a short around 15 minutes ride we arrived at the resort. We were offered with cold hand towers and welcome drink while check in. It was quick and easy. Then we were taken to our room by a buggy ride. The room we have is up the hill on level five with an amazing ocean view. We're happy the room is spacious with a balcony overlook the ocean. Bathroom is clean, shower and bathtub are separated. Bed and pillows are comfy and soft. The daily breakfast buffet was the best! So many varieties and constantly been refilled. The pool we liked best is the infinity pool next to the bar, view was great and kids can chill out in the kiddy pool. All the staff we have encountered during our stay are all very friendly and have smiles on their faces, it make us feel warm and welcomed. We also took the hotel limo to Patong, the same driver who picked us up and dropped us off to the airport, he was great! Very polite and patient. Overall a very pleasant family holiday experience, will return next time!

酒店很棒!作为会员,将房间升级到直面海景的房间以及家庭房。体验了餐厅、健身房、儿童俱乐部以及SPA等等。最后要感谢酒店员工,他们捡到了家人遗失的钱包并其及时通知了我们。谢谢!期待下次再次来入住The hotel is great! As a member, upgrade the room to the room facing the sea and the family room. Experience the restaurant, gym, children's club and SPA. Finally, thanks to the hotel staff, they picked up the family lost the wallet and promptly informed us. Thank you! Look forward to the next time to stay again

Facilities were excellent, we were a party of 11 and were accommodated in both restaurants with no problems, We had a problem over rooms paid for a upgrade Package either Ocean View or Grand Deluxe Room were allocated 3 Ocean View and one Grand Deluxe (which smelt of mold) when asked if they could change to a Ocean View Room were told they had to pay. Rooms were great both pools great Resort Spa lovely. Only other criticism was the majority of staff had very little English which lead to confusion on both sides. Found several of the staff in the Top bar to be quite rude and we were not a rowdy bunch as we had children with us. There seemed to be a lacking of cohesion amongst the staff and at times badly organized by management. Also the staff at breakfast left a lot to be desired with the cleaning of the Tables. Have stayed elsewhere in Phuket and found the staff great.

22/2 Moo 4 Sa Khu Phuket

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Nai Thon, Pullman Phuket Arcadia Naithon Beach is a short stroll from Nai Thon Beach and within a 15-minute drive of Sirinat National Park. This 277-room, 5-star resort has 2 outdoor pools along with a full-service spa and 2 restaurants. It's on the beach and also close to Layan Beach.


Dining

Enjoy dining at the resort's 2 onsite restaurants: Elements offers relaxing ocean views; Vero specializes in Italian cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

All 277 air-conditioned rooms feature balconies or patios, sofa beds, and minibars. Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Memory foam beds with premium bedding and down comforters ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, free bottled water, and laptop-compatible safes.


Property features

Guests of Pullman Phuket Arcadia Naithon Beach have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 800 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a 24-hour fitness center, a sauna, and a rooftop terrace.

Room options

Room (Ocean)

King 1 | Sleeps 2

Grand Room (Ocean Grand)

King 1 | Sleeps 3

Deluxe Room (Grand Deluxe)

King 1 | Sleeps 3

Family Room

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 2550 reviews