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Pullman Phuket Arcadia Naithon Beach

5.0 out of 5.0

Recent guest reviews

The personnel is very welcoming, kind and friendly, the rooms are spacious and clean but the best think is the breakfast! It is delicious and very well served! I want to go back! We did highly enjoy our stay there!

First class service from start to the end from all personnel on site, made to feel more like friends, surrounded by great hotel facilities with the beach on the doorstep. All meals offered great choice and variety throughout the week and were made with quality ingredients, I am still craving for some of the flavours experienced.

So much to say about this resort. It was a pleasure to be there during Thai New Year for a start. The food and service was just the best and would recomend this resort to anyone. Couples, families and busness folks alike would enjoy the luxury surroundings, the rooms where great. The staff were so helpfull, we were sad to leave.

I was impressed with the Pullman complex but the beach was very dirty with lots of rubbish. This was a real shame and made me quite upset that a part of the world as beautiful as Thailand could not have things put in place for this

Normally we would not have chosen Naithon Beach but we had purchased a Luxury Escape for the Pullman but not sorry we did.The location was very peaceful on a cliff face overlooking the Andaman Sea. Due to my wife's walking difficulty we had requested a room close to all facilities. The hotel gave us a lovely Ocean view room convenient to restaurants and lobby which we appreciated. The hotel is built on a steep slope but provide buggy vehicles to transport you around. The main pool was always too busy so we elected to use the pool half up the property. Still good views and quieter most afternoons.The breakfast was extremely good.The menu in Elements was very good and great quality. Vero's the Italian restaurant was ok. The menu we thought was limited and nothing really special. We had booked a table for two. When we arrived although there were three tables for two no reserved signs, we were advised they would break up a table for four which ended up being in a darker corner near a screen. It seemed a bit poor service. We did have a daily cocktail included in our deal but the cocktails seemed to lack something. The price of alcohol was extremely expensive in our view and other guests made this point in general conversation. Overall the service in the hotel was exceptional in all departments but a little too disconcerting in the "C" Bar. A special thanks to "Smile" in Elements always gave wonderful friendly service. We felt we had received great value for our Luxury Escape deal.

The team at The Pullman Phuket created a experience that made us feel that we were the only guest in the resort. Every single team member welcomed us and throughout the whole 10 days provided outstanding personal service that we had never experienced anywhere in the world. We can't speak more highly of the people and and the resort. Absolutely outstanding!

Staff, location, hotel facilities and food all is good but Accor hotel is a liar. We looked the photo of Ocean Room on hotel official site and book that room via Expedia but they assigned me a room very different with the photo( very far from the beach and was almost covered by the trees) . After claiming, they assigned me a room in a higher floor but still almost cover by trees and can see a part of the sea far away( not sea view like their photos) I will never come back again .

We stayed in this hotel during our last days in Phuket and it was FABULOUS. It was on a cliff right next to the beach and the views were fantastic. Keep in mind that the rooms are spread out and because it's on a cliff there is are steep incline and declines when walking to your room. However, if you don't want to walk they have golf carts and little cars that can take you to your room and pick you up if your room is far from the main building. We had heard that there were restaurants near by but we ended up eating all our meals on the resort because the food was so good. We loved the Italian restaurant that was on-sight as well as the breakfast buffet which had an excellent spread the room service was tasty as well. The pools were lovely with views of the beach. When we first arrived there weren't enough pool chairs but later in the day there were plenty. Overall it was a great stay and we highly recommend a visit and purchasing the breakfast buffet as part of your stay.

Truly wonderful resort. Our room was beautiful and comfortable. The views of the ocean and beach from the lobby and various lounges/restaurants were stunning. The staff were all incredibly friendly and helpful. Jah welcomed us at the airport and helped us get settled. She then went out of her way to say Hi and ask how we were doing every time we ran into each other. The resort is quite large but the shuttle cars offered by the resort were very prompt and we could walk to and from our room to the main building if we wanted. Naithon Beach was an easy walk from the resort and was exactly what we wanted: quiet, natural, largely untouched, with a very local feel. You can't beat eating excellent street noodles while watching the sun set on a nearly empty beach. Most importantly, Pullman's breakfast was AMAZING. I have never seen so much food or so much variety in a buffet. My husband and I always got seconds (or thirds), if only to try all of the different options.

You just must experience this resort... Our wedding anniversary today was made so very special with the impeccable care given so generously by Roxana and Albert and their team! A heartfelt message designed by housekeeping with love hearts, drinks and canapés served with a gorgeous smile by ‘Ice’, a very special table reserved for dinner with a celebratory cake organised by Albert was such a delight. Thank you all for a spectacular day and evening! Houston’s from 318

Hotel highlights

  • Walking distance to Nai Thon Beach
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Nai Thon Beach is a short stroll from Pullman Phuket Arcadia Naithon Beach, and other popular attractions like Mai Khao Beach are within a 10-minute drive. This 277-room, 5-star resort has 2 outdoor pools along with a full-service spa and 2 restaurants.


Enjoy dining at the resort's 2 onsite restaurants: Elements offers relaxing ocean views; Vero specializes in Italian cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.


A 42-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Memory foam beds sport premium bedding and down comforters, and the bathroom offers a soaking tub, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a balcony or patio, a sofa bed, and a minibar.

Property features

Guests of Pullman Phuket Arcadia Naithon Beach have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 800 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a 24-hour fitness center, a sauna, and a rooftop terrace.

Room options

Grand Room

King 1 | Sleeps 3

Deluxe Room

King 1 | Sleeps 4

Ocean Room

King 1 | Sleeps 2

Luxury Room, 1 Bedroom

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend this hotel

Total of 3272 reviews

Pullman Phuket Arcadia Naithon Beach

22/2 Moo 4, Sa Khu, Phuket 83110