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Chanalai Garden Resort, Kata Beach

4.0 out of 5.0

Recent guest reviews

Myself and my girlfriend had a lovely experience at this hotel. Our luggage was lost on our flight from London to Phuket and the staff at the hotel were amazing at contacting the airline and getting our luggage to us asap. The hotel is in a lovely location, the pool areas are very nice and the rooms are clean and spacious. I would highly recommend this hotel.

Stayed at the Chanalai Garden resort on 4th -14 th august 2017 . Good reviews overall , Breakfast is excellent, large rooms We stayed on 1st floor next to the smaller swimming pool , just 5 meters from your back door . No noise for 10 days on this level as the Pool is closed at 7pm. If your on the higher floors you need to be Fit as you will have to WALK many sets of stairs. 20-40 -60 stairs!! Girls at reception are Excellent with good speakling English . Beds are Firm al though pillows are Hard . Some toilet flushing may be a problem! Beach is only 100 meters away . many restaurants near by Taxis are out the front of resort.

I highly recommend this hotel, helpful and kind staff especially at the reception.The location is good,2mn away from kata beach.Rooms are clean, comfortable bed.nice pool, breakfast ok.We will definitely go back to this hotel

This hotel is wonderful, staff is very friendly and helpfull, hotel is very close to the beach. Breakfast is many choices and fresh and taste good. Special thanks to kids club and Mrs Pitch, she is so good with kids, my daughter loves her and don't want go away. Mrs Pitchy makes our vacation unforgettable, I was with two kids, so this kids club was very helpfull for me and very convenient. Pitch is great with kids! Thank to Chanalai Garden Resort, and special thanks to Pitch we will miss you a lot! Xxx

We stayed for approximately 12 nights at this hotel and it was very enjoyable. We had a lovely spacious sea view room with all normal facilities and cleaned daily. Breakfast was good, plenty to choice from even for the fussy eaters. Had a couple of lunch meals which we also very good. We booked direct with the hotel and we were given two free drinks a day from any of the bars/restaurant and could select alcoholic or non alcoholic. We went round the quiet pool in the day didn't have any problems with sunbeds as people came and went to and from the beach. Beach was a couple of minutes walk away and plenty of shops and restaurants near by. All the staff were very helpful and always had a smile on their faces.

So, we are a family of four, two adults and two teenage girls, nearing the end of our 12 day stay at the Chanalai Garden Resort. This being the final part of an 18 day holiday in thailand. We were recommended this property by a friend, and it hasn't disappointed. in fact it has been fantastic. We are here in the rainy season, the off season, so there is plenty of maintenance going on at the hotel, but it hasnt been a problem for us. The rooms are spacious and well appointed, cable tv with international channels, large balcony, with easy chairs. we paid extra for superior rooms, but not for a sea view, although we do have one and the view is fantadtic out over kata beach, the bay and the sunset. It is worth paying the extra, as some of the rooms overlook the car park or the rear of other blocks and their ac units. The room has a mini bar at reasonable prices, room for your own items. Plenty of storage in the rooms, a safe, table and chairs. We opted for a double, our girls were just down the walk way and had a twin, the beds are hard. There is no getting away from that. The double is a large mattress on two single bed frames. Requiring clambering over a wide wooden edge to get in and out, and inevitibly bashing knees, the two singles as in our girls room, is a better arrangement and are both doubles anyway. There are a lot of stairs at the resort. When i say a lot i mean, everywhere! If you have mobility issues you need to make this clear on booking, as our rooms in the rear blocks would be impossible. There are two pools, the smaller being adult or children over 12 only. They are lovely and clean. There is wifi everywhere, an absolute must with teenagers, the pool bars are excellent not too expensive, both have swim up areas, food is of a good quality and available throughout the day. There is a small gym on site if you are inclined, i used it a few times and it is adequate, for most people. The staff are amazing, truly amazing. Constantly cleaning, nothing is too much trouble, clean linen and towels each day, beach towels and complimentary bottled water in rooms each day. Minor issues for us were that the in room safe did not work, not an issue as we used the safe in our daughters room, the shower arrangement was a bit complex and the overhead shower head didnt work quite as it should. As i said minor issues. The hotel is across the street from kata beach, at the furthest end from the town itself, taxis and tuk tuks are everywhere, but anywhere in kata beach is accessible. There are bars and restaurants all around serving local, authentic and western food and drinks. Overall, we have had a fantastic stay and cznt thank the staff enough for making our holiday here such a memorable one.

Had the pleasure of putting up in this Excellent gem of a Resort...just opposite the Kata beach, just cudn't ask for more..The services were prompt, the staff very courteous and an amazing view of the beach to add up to all that. Looking forward to our next visit.

I spent one week at Chanalai with my wife and our 2 years old boy in May 2017. As it was the beginning of the low season the price was very fair. The first room we had needed 5-10 minutes walking from the lobby with our young boy and the closest elevator was out of service, so we asked a more convenient room. The staff was very great and provided the requested room (close to the lobby, to the pool...). The 2 outside pools are big enough and match with the hotel size. The beach is very closed and with lifeguard. The sea view from our room was just great !

We spent two nights at this hotel. The welcome was exceptional. The building was superb. The room was excellent. Breakfast was superb. Staff are exceptional. We had booked two rooms both bathrooms had a problem. Our sink was draining very very slowly. When reported it was resolved at second attempt. The other rooms tub was blocked had reported and resolved. Bathroom had no hooks. Shower curtain was low and floor flooded when we had showers in both bathrooms. No hooks to hang clothes. I reported the issue to staff. Whilst they looked concerned have not had a response to my feedback from the hotel. Location was good good view from swimming pool of sea. Location very close to sea Good restaurants nearby. Not sure I would stay there again not because the experience was bad simply to experience something different.

The staff was great and pleasant, but it's only a 3-star hotel for many reasons. The internet was absolutely terrible and navigating through the hotel to get to our rooms was challenge. If I wasn't so lazy, I would've moved as we found other locations nearby at better prices. On the bright side the staff were very nice, the A/C worked and our room had a great view of the ocean.

247 Koktanode Rd Karon Phuket

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Chanalai Garden Resort, Kata Beach places you within a mile (2 km) of Kata Porpeang Market and Kok Chang Safari Elephant Trekking. This 206-room, 4-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi. Located centrally in Karon, it's also near Big Buddha and Dino Park Mini Golf.


Dining

Start your day off right with a free buffet breakfast. Enjoy dining at one of 2 onsite restaurants including Morakot Restaurant , which specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.


Rooms

All 206 air-conditioned rooms feature balconies, refrigerators, and minibars. 42-inch TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, free bottled water, and safes.


Property features

At Chanalai Garden Resort, Kata Beach, guests enjoy 2 outdoor pools, a children's pool, and a health club. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 1200 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and 2 meeting rooms.

Room options

Deluxe Room, Sea View

Full 1 | Twin 2 | Sleeps 3

Executive Double or Twin Room, Sea View

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

60% of guests recommend this hotel

Total of 1078 reviews