Great view of the beach and bay from our room. Friendly staff. Great breakfast. A little noisy late at night due to a loud nightclub nearby. Very close to the beach. Would stay there again.
Location was nice close to beach. Staff was friendly and housekeeping Pleasant and friendly
Very nice hotel, very friendly staff, great location
The price is good. On our first night we are given a room near the pool. It seems like the room was recently remodeled. However, the air conditioner blew out a very stinky sewage smell the whole night. It was so disgusting until we have to call the front desk a few times. Around 1 am, they came spray some air freshener and engineers came and try to fix it, but it doesn't work. We requested a change of room at 2am because it was so bad that we couldnt sleep. The front desj told us they were overbooked so no other room
Stayed for 7 nights w/ breakfast included. The hotel decor is great making a nice tropical feel. It took a bit of walking to get to our room (building 4). a couple of stairs and elevators to our room. It sucked that we realized after 5 days that our A/C in our room was broken and was only blowing as a fan and switched to another room with required additional walking and another elevator ride. The location is great, a short walking distance to the beach. The breakfast was pretty good for the price we paid for the room and pretty solid gym and two pools for a dip in the hot weather. The hotel was great for he price spent for each night. Only wished the A/C worked properly during the first 5 days.
Great location, beds a little hard for me but they have a pad that they will add to the bed if you ask. Staff very friendly and helpful.
Comfortable hotel and in a nice location close to the beach
Had a very hard time sleeping at night. We kept hearing a noise from an animal and we weren't sure what it was. It sounded like it was inside our room at night. Later during the day we heard it and we searched couldn't find anything in our room. Then we realized it was moving but only movie with inside the walls! Had to sleep with earplugs the whole time. Our last day leaving we heard the sound outside the lobby and looked up the ceiling and saw this smal little lizard looking animal making the voluminous sound!!! They must be all around the building. So beware staying here if you're a light sleeper, your sleep will be disturbed! Thank goodness for earplugs!
Excellent Hotel at very good price. Wonderful views, rooms, pools, nearest beach, etc.
I feel we made a good choice. Staff had great aloha spirit and we felt well treated.
Hotel was nice. Not five star but great for a short stay in Phuket. Lots of stairs, which in the humidity is hard. Breakfast buffet was really good.
This hotel was absolutely amazing! I am more than pleased with everything - from service to wifi and the location. Kata beach has been my favourite so far in my Phuket travels and this hotel was in the perfect spot. Right across the streeet from the beach, markets, massages and convenience stores. It was absolutely wonderful.
I had the sea view room; we loved it. We saw the beautiful beach from our room. I recommend this to all honeymooners. The hotel is also ideal for families with kids which they have outdoor pools for the kids. If this is your first time in Phuket, I recommended visiting this place for at least a week. If money is tight, enjoy this resort together for a couple of days and reserve a low-end hotel and book tours later during the week.
If you need somewhere cheap to sleep, then yes. The inside needs major remodeling, esp the bathroom. No AC in the elevators. Took 3 elevators to get to our room.
Kata Noi Beach is a short stroll from Chanalai Garden Resort, Kata Beach, and other popular attractions like Karon Beach are within a couple of miles (3 km). This 209-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.
Chanalai Garden Resort, Kata Beach's 209 individually furnished rooms provide balconies, refrigerators, and minibars. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include electric kettles, free bottled water, and safes.
Guests of Chanalai Garden Resort, Kata Beach have access to an outdoor pool, a health club, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for THB 1200 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a conference center, a business center, and a free kid's club.
Great view of the beach and bay from our room. Friendly staff. Great breakfast. A little noisy late at night due to a loud nightclub nearby. Very close to the beach. Would stay there again.
Dear Guest, Thank you for sparing the time to share your feedback in detail about your holiday experience in our resort. At the onset kindly accept our apologies for the inconvenience caused to you during your stay with us. We value your feedback and it’s our endeavor to better our product and services with each passing year. We look forward to your next visit and assure you of our best services at all times. Finest Regards, Nicole Bravo Guest Relations Officer
Location was nice close to beach. Staff was friendly and housekeeping Pleasant and friendly
Dear Guest, Thank you for choosing Chanalai Garden Resort for your recent holiday and extending such gracious comments regarding your stay. It is fantastic that services of our team member helped to create a most enjoyable stay for you, I shall pass along your comments to our entire team to serve as added motivation for them to continue delivering the highest standards of service to our guests. Once again, thank you so much for your review and am truly elated that you had such a fantastic stay. Should your travels bring you back to Phuket, I and the team hopefully you will visit us again. Finest Regards, Nicole Bravo Guest Relations Officer
Very nice hotel, very friendly staff, great location
Thank you for choosing Chanalai Garden Resort, and for taking the time to write a review about your recent experience. It is great to know that you had an amazing time with us. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. Again, thank you for sharing your experience. The team and I look forward to having you back in a not too distant future. Best Regards, Duangkamol Chaidech (Dear) Front Office Manager
The price is good. On our first night we are given a room near the pool. It seems like the room was recently remodeled. However, the air conditioner blew out a very stinky sewage smell the whole night. It was so disgusting until we have to call the front desk a few times. Around 1 am, they came spray some air freshener and engineers came and try to fix it, but it doesn't work. We requested a change of room at 2am because it was so bad that we couldnt sleep. The front desj told us they were overbooked so no other room
Stayed for 7 nights w/ breakfast included. The hotel decor is great making a nice tropical feel. It took a bit of walking to get to our room (building 4). a couple of stairs and elevators to our room. It sucked that we realized after 5 days that our A/C in our room was broken and was only blowing as a fan and switched to another room with required additional walking and another elevator ride. The location is great, a short walking distance to the beach. The breakfast was pretty good for the price we paid for the room and pretty solid gym and two pools for a dip in the hot weather. The hotel was great for he price spent for each night. Only wished the A/C worked properly during the first 5 days.
Great location, beds a little hard for me but they have a pad that they will add to the bed if you ask. Staff very friendly and helpful.
Comfortable hotel and in a nice location close to the beach
Had a very hard time sleeping at night. We kept hearing a noise from an animal and we weren't sure what it was. It sounded like it was inside our room at night. Later during the day we heard it and we searched couldn't find anything in our room. Then we realized it was moving but only movie with inside the walls! Had to sleep with earplugs the whole time. Our last day leaving we heard the sound outside the lobby and looked up the ceiling and saw this smal little lizard looking animal making the voluminous sound!!! They must be all around the building. So beware staying here if you're a light sleeper, your sleep will be disturbed! Thank goodness for earplugs!
Dear Guest, Please accept our sincere apologies for the inconveniences that you encountered,hope you were able to mentioned what are the points that got you disappointed so we were able to improve it. Sincerely, Nicole Bravo Guest Relations Officer