Chanalai Garden Resort, Kata Beach4.0 out of 5.0
Recent guest reviews
this place is about 1hr taxi ride from the main airport, all the taxi drivers knew where it was though. its situated at the end of kata beach before you turn right and head up the hill toward the jungle. rooms had plenty of space, to be honest the fit and finish of them was a bit dated (cracked tiles, mould on the bath, leaking shower) non of that stuff really bothered me though because of the price. nice balcony with excellent sea view. comfy bed (which is important), room was made up and towels were changed each day as you would expect. there are 2 pools, we tended to relax by the smaller 1 due to there being fewer kids about, both pools have fantastic views of the sea. Special shout out to the pool/bar attendant who would often go around with chopped up fruit which is a small thing but very welcome. breakfast was a buffet, food was mostly as you would expect. Dining room is open air and again has great views of the sea, note that this hotel is set into quite a steep hill so people who aint so good at getting about might struggle, there are lifts and ramps however making wheelchair access possible. we hired a scooter from the little place at the bottom of the driveway (to the right), really essential for getting about. well placed hotel just far enough away from the hustle and bustle to be relaxing but just across the road from beach access.
Can’t even find 1 fault with this hotel I’m here now sunbathing by the pool writing this. From the moment we got here we were looked after everything we ask for we got. Very clean hotel lovely food and drink. Staff always smiling. Beautiful views and brilliant location with fantastic bars/supermarkets/ shops on your door step. I would definitely stay here again and recommend this to anyone. I’ve read some bad reviews on this with ppl moaning over certain things which I’ve never had a problem with. Sun beds are easy to get beach towels are put in your room everyday. Breakfast lunch and dinner is lovely and no queuing at all. All beds are clean however I do find them a bit hard but I still sleep ok. Tea/ coffee and snacks are also in room however there is a small charge if you decide to pig out ha. You do get 2 bottles off water free everyday. We asked for a iron and ironing board which is still in our room and extra hangers as we are here for 2 weeks and they given us about 15 off them. Pools and lovely. We go away 3 times a year and I must admit that this hotel is the only one that I find that has everything you need. Ignore bad reviews on this hotel as it’s amazing.
My wife and I booked our last two nights in Kata Beach here. We are so glad we did! We had a sea view room which had a stunning view. The room was really, really nice. Clean, comfortable bed, personal safe, great balcony for relaxing and watch the sunset. The staff were very attentive and friendly, the hotel was very clean and about a 4 minute walk to the beach. We only had breakfast at the restaurant but it was a good typical breakfast (bacon, eggs, and toast or an omelette for me) Big at the pool bar kept us supplied with cool drinks after our sunburns pushed us into the hotel pool. If we come back to Kata Beach we are planning on staying here our whole trip! Loved it!
I would recommend this property for anyone travelling to Phuket. Superb location. Excellent hospitality. People who know how to take care of their guest. Had a wonderful 4 days stay with family (having 2 children). Really kid friendly property. And yes having worked for a leading hotel chain in India would definitely applaud the staff for the kind of service recovery they are trained to spoil their guests with. A super experience at every moment of stay. Keep it up guys!!!! Will look forward to going back there again and again.....
I used to live in Phuket and went back for a holiday for just 2 weeks. I started out with 5 days booked here but ended up extending it. It is a simple resort, not offering anything super luxurious but you cannot beat the views or location! It was so comfortable and the staff was wonderful. One night there was a huge spider in my room and housekeeping came right away to handle it. They were so sweet and funny. I especially enjoyed the gym. I would not recommend the breakfast. Just walk around a bit and find one of the many coffee shops. Rawai has many and it is just a short motorbike or tuk tuk ride away :-) I LOVE KATA!!!
We’ve been here for the New Year’s Eve. Good hotel, nice staff... the rooms are clean but average, the breakfast ok... love the fruits every day. Too bad the hotel doesn’t have it’s own beach... the public beach is very crowdy. The swimming pool area is nice.
Myself and my partner stayed here in May and we cannot fault it. Staff were very friendly, the location and views were amazing, and the hotel and room itself was beautiful, really could not fault our stay.
We were at Chanalai from 17 - 24 December. The whole experience was good - from the reception team to the cleaning staff. We had a small mishap with our room and it was changed with no questions asked - thank you Mark and Su(e), great service. The rooms are clean and well appointed. The room had a small fridge, safe, a good hairdryer - according to my wife - and was more than adequate for our needs. The breakfast was adequate too although the clearing of the tables sometimes took a bit long. I would recommend that you go to breakfast earlier than 9am as it gets a bit crowded later. The hotel is situated just off the "main drag" drag of Kata Beach. Should you try to walk the 300 metres or so to the strip along the road you run the risk of getting hurt in the narrow streets. I would suggest that you walk along the beach - the hotel is 150 meteres from the beach - to the steps at the wave house. This does increase the distance but it is a safer and quicker walk. There are many restuarants near the hotel too. My favourite was 2 Chefs!! The 2 pools are clean - each with a swim up bar. I utilised the Fitness centre quite often and it has a good variety of equipment - from free weights to cable machines. My only gripe would be that there often wasnt towels to utilise and some of the treadmills were not working. Overall I had a good stay at the hotel and they made me feel welcome.
It is an impression of the New Year celebrations with this hotel Chanalai Garden Resort. Very Friendly staff from the first walk step to the hotel. We are very happy with warm welcome from Hotel manager Jutharat , Patcharee and Sue Front Manager. Me and my family have been vacationing in many 5 star hotels in Phuket. But in the Chalai Garden Resort there is better more than that. Ji , Aod , Chef Rak , Ya , Best . There are Caring about the guests well. Smiling and Greetings with good manners. I attended the New year gala dinner buffet. Food taste is good. Variety of food .And my favorite family is Japanese Sushi and BBQ, which is good value for money. This is the ultimate in family vacations.
The property is not the best for people with physical problems as it has a lot of stairs. Apart from that, it is an excellent choice. It is beautiful, the rooms are spacious and comfortable. The staff is great, very friendly and very committed to making you feel special and your stay enjoyable. Special thanks to Chef Rak and Mr. Aod Ji
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- 2 outdoor pools
Located in Kata Beach, Chanalai Garden Resort, Kata Beach is within a mile (2 km) of sights such as Kata Porpeang Market and Kok Chang Safari Elephant Trekking. This 206-room, 4-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi. Located centrally in Karon, it's also near Big Buddha and Dino Park Mini Golf.
Enjoy dining at one of 2 onsite restaurants including Morakot Restaurant , which specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee each morning from 6:30 AM to 10 AM.
All 206 air-conditioned rooms feature balconies, refrigerators, and minibars. 42-inch TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, free bottled water, and safes.
At Chanalai Garden Resort, Kata Beach, guests enjoy 2 outdoor pools, a children's pool, and a health club. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 1200 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and 2 meeting rooms.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 1249 reviews