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Chanalai Garden Resort, Kata Beach

4.0 out of 5.0

Recent guest reviews

Great resort with great facilities & staff. Special mention to Chonny at the poolside bar. Went above & beyond to make us all welcome. We all decided on our next trip to Phuket we would return to Chanalai Garden Resort

First family holiday to Thailand. Got a recommendation to stay here from a friend. Can't say enough about the place. Price wise it probably sits in the middle somewhere. Amenities were great..2 pools to choose from. 2 minute walk from the beach. Lots of good places to eat close by. Above all the staff here were the most friendly and helpful I've experienced anyway. The manager, Suay, was delightful and very personable. I will definitely be bringing my kids back here on our next trip to Thailand :)

I had the best time in Chantal’s I hotel I would even rate it six stars! The staff were very friendly and it was great service. There is a lovely view and the cost of the stay was very reasonable. There is so much to do like going swimming in one of their two pools and having a drink in their pool bar and the beach is right across the road! 😋 The food at the restaurant was very delightful and they had a wide variety of Thai food. I will definitely come back again some time soon😁

We came to Chanalai garden resort in Kata Beach and it was amazing.the service of the staff was beyond to except. The kids played in the kids club with PITCHY the most sweet person ever,she play with them and make us feel great.Dl the guest realation woman was kind and caring,always asked and make sure that everything is fine. AOD the assistant in the restaurant was very caring.and of course Kimberly that took us in at the beginning.what can we say?we never had such wonderful experience♥️great people and a beautiful place.

We had an amazing time at Chanalai Garden Resort! We took a cooking class with Chef Ple and Aod and it was both delicious and really fun! First, Aod took us to the local market to see how the locals shop. We were able to taste some of the local fruit at the market and see the ingredients we would be cooking with. Aod was super thoughtful and helpful! Highly recommend staying here!

I’m not one to leave bad reviews but felt disappointed enough about this hotel! Part of the reason I booked this hotel is that it is pretty far away from the airport but wanted a place a little quieter than Patong- and it offered airport transportation. THEY DO NOT OFFER AIRPORT TRANSPORTATION. I’m disappointed because it is advertised as having that on trip advisor and the hotel. Other than that the room was nice although we did have to call almost every day to have to room restocked with water and pool towels- the room keeping service did not come every day. Breakfast good was good with a omlete stand but coffee is very important to us and it was not even close to hot any day! We decided to do their BBQ buffet dinner they offer every Friday-not good. The meats were dry and there was a small spread. If it were free there would be absolutely no complaints but we were charged quite a bit for a VERY mediocre buffet.

It was a heavy downpour in the morning, ended up our kids have to spend their time at kidsclub. Nonetheless, kids were having fun and enjoyed their time doing origami. Ms Pitchy is friendly and patience to attend to my kids. Great staff with great smile.

The breakfast is so fantastic. Al staff was so friendly especially DL in Reception. The room is fantastic also. We are very happy and definitely come back again. Hotel also offers good excursions. I would also recommend to my family and friends.

Its a worst hotel I have ever booked for my stay while travelling. The only thing I liked was the view and the reviews. You have to take two lifts and stairs to reach the top floor for the beach view rooms. We had to wait almost 1hour for check in. When they already knew that somebody is going to check in they should have cleaned the room. After reaching the top floor we stepped in the room and I was feeling hot ACTUALLY THE AC WAS NOT WORKING and I had to call a couple of times for that. They sent the technician who wasnt able even understand the issue. The AC was just not working. They asked us to change the room of similar type but we had to change to a twin bed room even though we were travelling with a child and we booked A KING SIZE BED ROOM. When we got the other room. It was little hot too AC wasnt effective in that room too. AT night around 10pm AC stopped working and I called the front desk to complaint. The front desk people at NIGHT were very rude. The guy I spoke to was good in english and was too rude to me and asked me to come to front desk and talk face to face (VERY RUDELY). I asked him to come up stairs since we were very tired after complete one day travelling. He banged the phone on me. I complained to the hotel manager in the morning. SHE WAS SO NICE AND POLITE AND APLOGIZED A FEW TIMES FOR THIS. All the hotel staff is very nice EXCEPT THE NIGHT STAFF. cHRISTINE the front desk manager came to our room a couple of times to make sure everything is fine. She was very very helpful. We had to shift our room third time when AC STOPPED working again in the day time even in the second room at 7am. THERE was some electrical fault. This hotel really needs serious maintainance. IF YOU DONT WANT TO RUIN YOUR HOLIDAYS, PLEASE STAY AWAY FROM THIS HOTEL.i WILL NEVER EVER BOOK THIS HOTEL FOR MY VACATION.

Great accommodations. Friendly staff. We booked a 10 day stay, we arrived late (2AM) and there was staff waiting to greet us and handle our luggage. I do have to say the highlight of the resort for us was our cooking class with Wendy and chef Neung. Wendy took us on a tour of the local market showing us many traditional ingredients as well as the ones we would be using in our class. Chef Neung was fun and a great teacher. We churned out some great courses together, but come prepared to eat cause there will be plenty. The hotel has two great pools and daycare services. Plus it is two minutes from the amazing Kata beach. TLDR: Great resort, would definitely visit again.

247 Koktanode Rd Karon Phuket

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • 2 outdoor pools

Located in Kata Beach, Chanalai Garden Resort, Kata Beach is adjacent to Kata Beach and within a 10-minute stroll of Kata Noi Beach. This 206-room, 4-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi. Located centrally in Karon, it's also near Big Buddha and Kata Porpeang Market.


Dining

Enjoy dining at one of 2 onsite restaurants including Morakot Restaurant, which specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with breakfast, served for a fee from 6:30 AM to 10 AM.


Rooms

All 206 air-conditioned rooms feature balconies, refrigerators, and minibars. 42-inch TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, free bottled water, and safes.


Property features

At Chanalai Garden Resort, Kata Beach, guests enjoy 2 outdoor pools, a children's pool, and a health club. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 1200 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and 2 meeting rooms.

Room options

Deluxe Room, Sea View

Full 1 | Twin 2 | Sleeps 3

Executive Double or Twin Room, Sea View

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

60.0% of guests recommend this hotel

Total of 1448 reviews