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Chanalai Garden Resort, Kata Beach

4.0 out of 5.0

Chanalai Garden Resort, Kata Beach

4.0 out of 5.0

Recent guest reviews

We just spent 4 nights at the hotel and we are pretty disappointed. The location is great surrounded by many restaurants, shops and most important the beach. The swimming pools are great and the staff in the hotel always smiling and ready to do anything to make you happy. However we really don't suggest you to go there with kids. We informed the hotel weeks ago that we had two babies and that we Will need a baby coat in the room and a room accessible, when we arrived there was no baby coat, they charged us an extra bed that we didn't use and the room was in the 6th floor far from the pool and the reception and accessible only with stairs... As we booked a discounted price we had an old room with very bad mastresses and in a pretty bad shape. People are at the swimming pool until 2 am making noise and screaming even though the pool closes at 10pm which makes the nights quite bad. Of course I Said all of this to the reception but I didn't get any help. If you have small kids, I would advise you to avoid This property

My name is Anastasiia, and I stayed in Chanalai Garden Resort with my family in November 2018. Thank you very much for your excellent service and beautiful hotel. I would like to say special thank you to bartender named Big, who provided us with the best service and the most delicious cocktails. Thank you for your professional attitude and even remembering which cocktails we like. His recommendation towards Mai Tai Cocktail made our day. This is the best experience for us in Kata Beach!

We stayed here for 6 nights at the end of our trip to Thailand. I would probably give it 3.5 stars if I could. This hotel has great views from the balcony and it’s in a good location. It’s directly across the street from the beach (easy access) and close to good restaurants. The breakfast was good and had enough variety and the pool bar (and bartender) was fantastic. The front desk staff was average. I actually expected the rooms to be nicer and more updated...they seemed a bit run down compared to the photos I saw online.

It's beautiful but not cheap at all and some how people at desk are just so much rude not very welcoming,they talk a lot about money and money.Anyways let's go to highlights this place is very very near to the beach,bug budha and kata street shops.Infact we bought all beach wear from here.they have got very good swimming pool and beautiful view from the balconies,Staff is never tired to provide room to room service . Apart from that they don't make rooms very beautiful the next day or change sheets or towels the way they did it first day. Hope they improve,Also breakfast is worth the money it's a 200 baht per head it's good to start the first day.

Stayed here for three nights. Arrived quite late so it was dark when we arrived after an hour and a half drive in a taxi from the airport. Initial welcome was lovely with extremely friendly and welcoming staff at the front desk offering a fruit drink and mini ice cream but then impression of the room was not good when we arrived at the room and opened the wardrobe to find our ‘slippers’ which looked like they had been worn for months and just come out of the washing. They really should be new in an unopened packet. We couldn’t see a lot outside and then went to find somewhere to eat but struggled a bit as it was about 10 o’clock by this time. In the morning our opinion changed as we had an amazing view of the sea and the pool. The hotel is incredibly clean even to the the extent of the staff on the last morning were emptying and scrubbing out the fountain in the grounds to make sure it was clean! The gardens are beautiful and are very well maintained. There are so many steps at this hotel which was okay for us but do not stay here if you have any difficulties with mobility. There are lifts but they are quite slow and you have to get more than one lift to get about as there are so many different buildings within the hotel. Breakfast was okay but not the best I’ve had. Very wide choice of dishes but not a typical ‘English’ breakfast if that’s what you want. There is juice, toast, cornflakes and eggs any way you want them plus ham, sausage and French toast. As with the rest of Thailand the staff are amazingly friendly, helpful and efficient. They really cannot do enough for you. On our first morning at breakfast a beautiful lady came up and asked if everything was okay with our stay. She obviously was looking out for new guests and was checking all was well. We asked for an iron and ironing board and by the time we got back to our room after breakfast there was an iron and ironing board in our room. The one thing that was disappointing was the lack of a real bar for a drink when we got back to the hotel at night. There is the lobby where you can get a drink but there is absolutely no atmosphere here and it closes at 11pm. The position of the hotel is great as there are restaurants to walk to and it’s literally minutes from the beach. The pools are lovely and plenty of sun beds around them. Great efficient pool bar too. Overall a great place to stay. The staff definitely make it what it is. Thank you for a lovely stay.

This turned out to be a private cooking class so I had a lot of one on one attention which was great! The walk through the market with Wendy was educational and fun. She let me try a few fruits that were new to me and a Thai tea. The visit gave me the confidence to be able to shop in an Asian market in the future. Now I actually know what everything is! When we got back from the market, Chef Nueng had everything prepped and ready for us to dive into cooking. He patiently took me through the steps of the recipes and the Executive Chef Yanz spent time with me at the end answering any last questions I had. Wendy and her manager, Aod, were so great at taking pictures for me throughout the experience. One of the best things about this class is that you get to pick your own menu! I chose Tom Yam soup, Pad Thai and Chicken with Hot Basil and I have to say that the soup and Pad Thai were better than what I had in another restaurant the night before. They have their recipes down well and they give you a cook book to take home with you.

For 1 night stay, I'd say our experience was wonderful. Checked-in was fast. The receptionist was very helpful and friendly. We got a free upgrade of the room which was excellent because it was in the top floor and great view! The room was very clean. However, for 3 people, there was not enough body soap, shampoo, towels, and paper towel. But that did not bothered me that much. Overall, our stay was great!

Love ly hotel, staff are super friendly. Great location, close to beach and local shops. Only gripe is your have to ay 2000thb as a deposit when booking in, Tui did not advise this. Not as lot of money tbf but should be aware to ensure you have this upon arrival. Tui needs to put this in the brochure.

Wonderful cooking class and market tour at Chanalai Garden Resort with Wendy, Chef Yanz, Aod and Chef Gane. I look forward to cooking these recipes when I return home. Thank you for a great experience.

Stayed here in my last leg in Thailand . By far one of the best spots I stopped at . Exceptional security service and pools. Across the street is Kata beach everything you need ! Kaycee is phenomal help with my excursions on the island I booked—007

247 Koktanode Rd Karon Phuket

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • 2 outdoor pools

Located in Kata Beach, Chanalai Garden Resort, Kata Beach is a short distance from Big Buddha. This 206-room, 4-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi. Located centrally in Karon, it's also near Kata Noi Beach and Kata Beach.


Dining

Enjoy dining at one of 2 onsite restaurants including Morakot Restaurant, which specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee each morning from 6:30 AM to 10 AM.


Rooms

A 42-inch TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and the bathroom offers a soaking tub, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a balcony, a refrigerator, and a minibar.


Property features

At Chanalai Garden Resort, Kata Beach, guests enjoy 2 outdoor pools, a children's pool, and a health club. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 1200 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a rooftop terrace, free WiFi in public areas, and 2 meeting rooms.

Room options

Deluxe Room, Sea View

Full 1 | Twin 2 | Sleeps 3

Executive Double or Twin Room, Sea View

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

60.0% of guests recommend this hotel

Total of 1757 reviews

Chanalai Garden Resort, Kata Beach

247 Koktanode Rd, Karon, Phuket 83100