Andaman Embrace Patong5.0 out of 5.0
Recent guest reviews
Hello Andaman embrace Team, we just landed in Munich and we almost came to our homes we would like to Thank you so much for phenomenal hosting for such a nice people that you are ,everything was really really really excellent ,it was really a dream come true vacation ,My friends and I would like to say thank you one more time for a unique experience That you Show us �In the past 10 days thank you for your hospitality and the time that you spent with us and to all people your hotel I recommend from bottom of my heart and I hope that they all will enjoy it more like I did and my friends also have a great season and all all the best to all of you see you��
From the start a good impression. Staff saw us coming up the drive and ran down to grab our suitcases. check it was good. Room was very large and pleanty of storage. Bathroom has shower in bath and the shower wsn't great but it was hot. Room cleaned every day. Beautiful garden view from verandah. Screens on back door of cottage and window so you can catch the see breeze and fresh air. Pool was pleasant. Good location. 2 minutes to beach. Handymarts out front. Plenty of restuarants around. 10 minutes to Bangla road if thats your thing. Plenty of spas around. Shopping centre is 10 minutes also.
My wife,myself daughter & grandson had ajoining rooms 501&502. Both these rooms had ocean views. this hotel is located on a busy road motorbikes, tuk Tuks with 2000watt sound systems going until 3 in the morning even parking under our window blasting at full volume. We stayed 2 weeks &I when we asked if we could get an upgrade they told us"we don't give upgrades they were very dismissive.this is a short stay hotel used mainly by Chinese tour groups Located close to beach,shops&restraunts 20 min walk to Jung Ceylon&Bangla rd,cleanliness of rooms ok improved after tipping breakfasts ok not much variation from day to day Hotel in need of an update.Pool and Pool staff very good, nothing for children except toddlers where there is a small play area inside the hotel. Generally, service was not too bad, ordered ice every night and was there in five minutes room service also was good. We got this hotel at a good price and therefore from our point of you it was ok value for money however had we paid the price we have seen in some online booking sites we would have been very disappointed. Would I stay at this hotel again? Probably not
Had room 622 which is considered a deluxe room located on 6th floor Southeast corner which offers city view. Check in was great. Room was spacious and clean. Bed was comfortable. Bathroom needed work. There was mold on wall side of tub due to poor design and lack of cleaning. Shower water temperature would change constantly. Internet worked good. Air conditioning worked good but there is a good amount of noise from air vent. Breakfast was included and was outstanding. There is a cook whom makes omelets. Fresh fruit was outstanding and included watermelon, pineapple and papaya. Cost 180 baht from Phuket airport to hotel on shuttle van. Van holds about 12 persons and I had to wait about 15 minutes before there was enough people. Ride to hotel took an hour. Night before leaving I requested taxi through front desk for 7 am next day. Cost 1000 baht and was payable to hotel at checkout. Checked out at 6:45 am and paid for taxi. At 7:05 am, no taxi. Asked front desk to check on taxi. Gentleman called taxi and stated 5 to 10 minutes. Still no taxi at 7:15. Asked gentleman to check on taxi and he said it was on the way. Taxi finally show up at 7:30. Front desk person should have insured taxi was on way when I checked out. Gentleman at front desk didn't seem to be interested in insuring the taxi showed up asap until I started complaining at 7:15. Ride to airport took 1 hour and I arrived at 8:30 for a 9:50 flight. Luckily there was no line checking in. For the poor front desk service and moldy bathroom I'm giving this hotel a 3 rating. I have stayed at many 4 star hotels which have excellent front desk service and concierge, this hotel has neither. For Thailand this is not a cheap hotel, I would have expected more. .
Great location. Easy walk to beach and shops. Hotel a little tired and needs a good clean and refresh. Had a lot of mould in bathroom and on pillows. Staff where polite but not overly friendly. Food was good. Shout out to the man who organises the tours in the foyer. He was funny, helpful and honest.
Great location very close to the beach, restaurants, bars and transport. Pool was very nice and staff friendly and helpful. The breakfast was delicious and very varied in options. The rooms were spacious, my only issue was mattress was very hard and my husband and I had a stiff back for a few days. We had a balcony room with pool view which I would recommend.
Awesome pool bar, room facing ocean had great views. Cocktails were great. The staff were very friendly and helpful. Well placed walking distance to most places. Very easy to find . Great time spent with the wife
If you have a family then it's good for stay, market is near, beach is at walking distance. Food quality is not good. You should look something in bangla street. They do charge extra for visiting guests which others don't charge.
We had an amazing stay at this beautiful resort. Wonderful staff and pool also close to everything :) walking distance .... we can't speak highly enough of this resort. Breakfast was great and room service. Lovely clean rooms and housekeeping service. The staff are extremely wonderful and speak good English. Highly recommend the Embrace spa right next door too. Thank you guys see you again soon.
This hotel is very nice but definitely not the best. It was very clean and the service was wonderful. The pool was lovely , the breakfast was a little boring, the same things nearly every day. The best thing was only 2 mins walk from the beach and the wonderful little restaurants on the beach and it would be a 40 mins walk (which doesn"t feel that long) to Bangla Road . It is on the quieter side of Patong. Would stay again even though it is not 5 star as the price is wonderful.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 536 reviews