Stayed for a few hours and left at 3 am on the free airport shuttle. Woke up to several tiny red bugs crawling around on the bed. Killed one and it was full of blood. I recorded one of the bugs crawling around and showed the front desk girl at checkout. Although she did apologize, she didn’t seem surprised or worried. I advised that they spray the room and she said ok, but I didn’t see her write anything down. Hopefully she made note of the room from my room key, but since she acted so casual, I’m not certain anything will be done. There are many other hotels near the airport - to be safe, it’s probably better just to stay at one of those instead of this one. We had already paid for the room on check-in and were expecting the shuttle any minute, so I didn’t bother trying to haggle a refund.
I don't expect people in a foreign country to all speak English but it was frustrating that the staff spoke little to no English. This was near an international airport and think it would be helpful to communicate with staff. We were having a problem that we needed assistance with an airline and it was difficult to communicate with front desk staff.
Mai Khao Beach is within a mile (2 km) of Airport Resort Phuket, and other popular sites like Nai Yang Beach are within a couple of miles (3 km). This 4-star hotel has 68 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs and free toiletries. Balconies, refrigerators, and electric kettles are also standard.
Guests of Airport Resort Phuket enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for THB 150 per room one-way. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a terrace, a TV in a common area, and a garden.
Stayed for a few hours and left at 3 am on the free airport shuttle. Woke up to several tiny red bugs crawling around on the bed. Killed one and it was full of blood. I recorded one of the bugs crawling around and showed the front desk girl at checkout. Although she did apologize, she didn’t seem surprised or worried. I advised that they spray the room and she said ok, but I didn’t see her write anything down. Hopefully she made note of the room from my room key, but since she acted so casual, I’m not certain anything will be done. There are many other hotels near the airport - to be safe, it’s probably better just to stay at one of those instead of this one. We had already paid for the room on check-in and were expecting the shuttle any minute, so I didn’t bother trying to haggle a refund.
I don't expect people in a foreign country to all speak English but it was frustrating that the staff spoke little to no English. This was near an international airport and think it would be helpful to communicate with staff. We were having a problem that we needed assistance with an airline and it was difficult to communicate with front desk staff.
