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Phuket Marriott Resort and Spa, Nai Yang Beach

5.0 out of 5.0

Phuket Marriott Resort and Spa, Nai Yang Beach

5.0 out of 5.0

Recent guest reviews

It was beautiful and very clean but the best part was the friendly and helpful staff. I traveled alone and it was my first trip overseas and they were caring and I felt very safe.

The hotel has two sections the one that can be seen in the orbits site and another that looks like was added to the main building. This section has 3 flood and it is about 750 feet long facing the noisey parking lot and main driveway to the main lobby If you use the stairs when going out of hotel you can save about half of the wall but br careful down the stairs ceiling night is about 5'9" that have some kind of a bumper installed on ceiling. Check in was slow about 45 min and if you loose room card there is a 300 baht charge. If you need a cab to airport just walk to street and get one hotel charges e commission of 200=300 baht Also that place automatic charge for mini bar make sure they will take charge off it will slow your checkout (somone has to go to the room and check) hotel is outdated The stuff are nice breakfast is fine but you can do better for the money Hope it helps

Our stay at this property was vert enjoyable with the exception of the food quality. The food prices were extremely high. The restaurants and staff were immaculate in appearance the the menu selection looked good. Despite multiple orders at each of the 3 restaraunts on the property, we did not find a single meal to be delicious. The Big Fish restaraunt is very expensive and severely overcooked my shrimp. I'm not one to complain to a manager about my food, I just take note and chalk it up to a lesson learned. The service was elite and they probably would have made an effort to make me satisfied, however I did not go that route.

The room was fantastic - everything was brand new, clean, designed with every thought in mind. The shower was an overhead waterfall shower and could open the wall so when you showered or took a bath you could watch TV (we stayed at another Phuket resort - the Westin) and they had a similar setup. They provided robes, flip flops, a solid minibar, full bathroom amenities including a shave kit, toothpaste and brush - some other things (more than a typical Marriott). Room really was gorgeous, the amenities were great. They brought us an afternoon snack of local tropical fruits which was very nice. The staff was almost so helpful they became cloying. You'd walk into a restaurant and have to greet 6 people on your way in. They were constantly asking if you were ok - to the point that you got tired of it, but I get they were trying. The resort is not close to anything besides the airport so it's good that it's such a nice place to stay. I would absolutely stay again if I needed a good resort to just hang out but not a good location if you're touring Phuket. Also, the breakfast is amazing - such a godsend.

92 Moo 3, Baan Na Tai, Naiyang Beach Sa Khu Phuket

Hotel highlights

  • Steps from Phuket Island
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Phuket Marriott Resort and Spa, Nai Yang Beach places you adjacent to Phuket Island. This 180-room, 5-star hotel has 2 outdoor pools along with a full-service spa and 2 restaurants. On the beach, it's also near Nai Yang Beach and Nai Thon Beach.


Dining

Enjoy dining at one of 2 onsite restaurants including Andaman Kitchen, which specializes in Thai cuisine. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

An LCD TV comes with digital channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include a refrigerator, a minibar, and a coffee maker.


Property features

Guests of Phuket Marriott Resort and Spa, Nai Yang Beach have access to a full-service spa, 2 outdoor pools, and a children's pool. If you drive, put free valet parking to good use. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach hotel include a 24-hour fitness center, free WiFi in public areas, and conference space.

Room options

Villa, 1 King Bed, Beachfront (Plunge Pool)

King 1 | Sleeps 2

Suite, 1 Bedroom, Balcony

King 1 | Sleeps 3

Suite, 2 Bedrooms, Balcony

King 1 | Sleeps 6

Villa, 1 King Bed, Balcony, Beachfront

King 1 | Sleeps 2

Guest reviews for Phuket Marriott Resort and Spa, Nai Yang Beach

Everyone (4)
5
Everyone

It was beautiful and very clean but the best part was the friendly and helpful staff. I traveled alone and it was my first trip overseas and they were caring and I felt very safe.

By on Jun 16, 2018

2

not nice but in good location

Everyone

The hotel has two sections the one that can be seen in the orbits site and another that looks like was added to the main building. This section has 3 flood and it is about 750 feet long facing the noisey parking lot and main driveway to the main lobby If you use the stairs when going out of hotel you can save about half of the wall but br careful down the stairs ceiling night is about 5'9" that have some kind of a bumper installed on ceiling. Check in was slow about 45 min and if you loose room card there is a 300 baht charge. If you need a cab to airport just walk to street and get one hotel charges e commission of 200=300 baht Also that place automatic charge for mini bar make sure they will take charge off it will slow your checkout (somone has to go to the room and check) hotel is outdated The stuff are nice breakfast is fine but you can do better for the money Hope it helps

By , from NYC on Jul 1, 2017

Review comment responded on Jul 4, 2017

Dear Mr Steve, Thank you for taking the time to share your comments regarding your recent stay in Phuket . We have carefully read your comments and to be completely honest, we do not think that these comments apply to our resort. firstly we do not have any building of 750 feet in the resort , we only have 11 small building with 2 upper floors spread out around the land. Our car park is located at the very top of the resort in front of the reception, none of our rooms are facing a "Noisy parking lot". we as well don't have any stairs to get out of the hotel. Being 6" tall, I'm vey surprised, to learn that our ceiling are 5.9" high with bumper on it ... I've never seen it in our resort. In case some of our valued customers have lost their Key card, we have never and will never charge any kind of fee to them in order to provide a new key. we are not taking any commission on Taxis transfers as well and finally, the minibar is never charged to our guests upfront, and checking the room upon check out is a current practice around the world... It seems quite clear to us that your comments are not related to the Phuket Marriot Nai yang beach resort & Spa but another property on the island and we sincerely hope you will have the occasion to visit Phuket again in order to stay in our property this time. it will obviously suit more your expectations. sincerely ,

4

amazing property and staff. terrible food.

Everyone

Our stay at this property was vert enjoyable with the exception of the food quality. The food prices were extremely high. The restaurants and staff were immaculate in appearance the the menu selection looked good. Despite multiple orders at each of the 3 restaraunts on the property, we did not find a single meal to be delicious. The Big Fish restaraunt is very expensive and severely overcooked my shrimp. I'm not one to complain to a manager about my food, I just take note and chalk it up to a lesson learned. The service was elite and they probably would have made an effort to make me satisfied, however I did not go that route.

By , from IA, USA on Mar 25, 2017

Review comment responded on Mar 29, 2017

Dear Customer, Thank you for taking few minutes of your time to rate our property and your recent stay with us. We took good notes of your comments regarding the food options and prices and will address it very soon to our concerned managers. we hope you will have the opportunity to visit us again and see how your comments are valuable and how improvements have quickly been made by the team in this regard. best regards, Francois Director of Operations

4
Everyone

The room was fantastic - everything was brand new, clean, designed with every thought in mind. The shower was an overhead waterfall shower and could open the wall so when you showered or took a bath you could watch TV (we stayed at another Phuket resort - the Westin) and they had a similar setup. They provided robes, flip flops, a solid minibar, full bathroom amenities including a shave kit, toothpaste and brush - some other things (more than a typical Marriott). Room really was gorgeous, the amenities were great. They brought us an afternoon snack of local tropical fruits which was very nice. The staff was almost so helpful they became cloying. You'd walk into a restaurant and have to greet 6 people on your way in. They were constantly asking if you were ok - to the point that you got tired of it, but I get they were trying. The resort is not close to anything besides the airport so it's good that it's such a nice place to stay. I would absolutely stay again if I needed a good resort to just hang out but not a good location if you're touring Phuket. Also, the breakfast is amazing - such a godsend.

By on Oct 20, 2016

Phuket Marriott Resort and Spa, Nai Yang Beach

92 Moo 3, Baan Na Tai, Naiyang Beach, Sa Khu, Phuket 83110