Downtown Phoenix Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Laundry
Exterior
Lobby
Vending machine

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
424 W Van Buren St, Phoenix, AZ, 85003
  • Place, The Van Buren
    ‪2 min walk‬
  • Place, Arizona Financial Theatre
    ‪5 min walk‬
  • Place, Phoenix Convention Center
    ‪12 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

2 Queen Bed Non-Smoking

7.6 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

One King Bed Non-Smoking

7.4 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 Queen Bed Non-Smoking

8.2 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

2 Queen Beds, Non-Smoking Accessible Walk-In Shower

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

One King Bed, Non-Smoking Accessible, Walking Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Downtown Phoenix Hotel is adjacent to The Van Buren and within a 5-minute walk of other popular sights like Arizona Financial Theatre. This 36-room hotel welcomes guests with in-room amenities like MP3 docks, refrigerators, and microwaves.

What's nearby

  • The Van Buren - 2 min walk - 0.1 miles
  • Arizona Financial Theatre - 5 min walk - 0.3 miles
  • Arizona State University - Downtown Phoenix - 8 min walk - 0.5 miles
  • Phoenix Convention Center - 12 min walk - 0.7 miles
  • Mortgage Matchup Center - 12 min walk - 0.7 miles

Getting around

  • Van Buren - 1st Ave Station - 6 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Ziggy's Magic Pizza Shop - ‬1 min walk
  • ‪Crescent Ballroom - ‬3 min walk
  • ‪Cornish Pasty Co - ‬8 min walk

About this property

Downtown Phoenix Hotel

Downtown Phoenix Hotel features free WiFi in public areas, express check-out, and laundry facilities. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Other amenities at this golf hotel include a garden and a vending machine.
Guests can expect free WiFi and 37-inch LCD TVs with satellite channels. Other standard amenities include MP3 docks, refrigerators, and microwaves.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1962
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Frequently asked questions

What can I see within easy reach of Downtown Phoenix Hotel?

This hotel is situated in Downtown Phoenix within a short 19-minute walk of Chase Field and also 15 minutes on foot from Mortgage Matchup Center. You'll also find The Van Buren and Arizona Financial Theatre less than a mile away.

How much does it cost to stay at Downtown Phoenix Hotel?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at Downtown Phoenix Hotel on Apr 22, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Downtown Phoenix Hotel include a casino on the premises?

No, Downtown Phoenix Hotel doesn't have a casino.

Will I find an indoor pool at Downtown Phoenix Hotel?

No, there is no indoor pool at this hotel.

Does Downtown Phoenix Hotel have a restaurant with a breakfast menu?

No, Downtown Phoenix Hotel doesn't have a restaurant that serves breakfast.

Will Downtown Phoenix Hotel allow pets to stay for free?

No, pets aren't allowed at Downtown Phoenix Hotel.

What is the closest airport to Downtown Phoenix Hotel?

The closest major airport to Downtown Phoenix Hotel is Phoenix Sky Harbor Intl. Airport (PHX), which is 9.7 mi away (16 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 19 mi away (27-minute drive).

Downtown Phoenix Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1024 reviews
Rating 8 - Good. 288 out of 1024 reviews
Rating 6 - Okay. 157 out of 1024 reviews
Rating 4 - Poor. 71 out of 1024 reviews
Rating 2 - Terrible. 90 out of 1024 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Karla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a great deal for a four night stay during a busy weekend. The hotel was very clean and well maintained.
Stayed 4 nights in Apr 2026

2/10 Terrible

Rebecca

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is a MOTEL not a hotel. Room was really run down and moldy. They have attempted to add some new touches, but it's like putting lipstick on a pig. We couldn't get out of there fast enough. The pictures are extremely deceiving!! Book elsewhere.
Stayed 1 night in Mar 2026

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a business trip and worked wonderfully.
Stayed 2 nights in Mar 2026

4/10 Poor

marcus

Stayed 1 night in Feb 2026

2/10 Terrible

Delina

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This was a nightmare! I was unsafe as a female traveling alone. The hotel was in a terrible part of town. The pictures on the site were misrepresenting the property in many ways. I took photos and can share if needed. There were homeless people out my door and circling my rental in broad daylight. I tried to cancel my room and move to a safer location immediately upon arrival. The owner was rude and refused to acknowledge an issue or refund my stay. The closet was a piece of plyboard on a metal shelf. I have stayed in better places in a 3rd world country. I was mortified when the uber driver went to drop me off afraid to get out of the car. The lobby was the size of a restroom and locked at all times. Please do not stay here. You are not safe!
Stayed 5 nights in Jan 2026

6/10 Okay

Steve

Stayed 3 nights in Jan 2026

4/10 Poor

Elena

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty and smelled like someone just smoked in my room
Stayed 1 night in Jan 2026

2/10 Terrible

kathy

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Lipstick on a pig. The sheets didn't fit the creaky bed. The sheets were thin and crackled like paper. The towels didn't match - some new - some old. the "closet" looked like something made in 7th grade shop class. The bathroom window? no idea what was going on with that. Horrible neighborhood. Still - it looked clean and there were clearly upgrades done, which made it look nice, but not feel nice.
sheets didn't fit the bed.   this is exactly how it looked when i pulled down the blanket.
mismatched towels
blaring/  blinding lights with no shades
Stayed 1 night in Jan 2026

2/10 Terrible

Kaylee

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Photos were deceiving and felt unsafe I packed up and left to go somewhere I would be safe and secure and was unable to get my money back even after purchasing insurance on the hotel. Don’t recommend.
Stayed 4 nights in Jan 2026

4/10 Poor

Larry

Disliked: Cleanliness, property conditions & facilities, room comfort
Room had been "cleaned" but it was not clean. Very run-down condition. The place to hang clothes was a rusty old rack made from iron pipe and plywood. The sheets had been changed but the mattress pad under the sheet was dirty and looked as if it hadn't ever been changed. Also, one of the pillow cases looked like it had not been changed. I asked for a refund through Hotels.com, but the owner refused.
Stayed 1 night in Jan 2026

2/10 Terrible

Judy

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
While the staff was friendly, the property is not a hotel, it is a MOTEL. The photos do not look anything like the property. We reserved three rooms -- all three were not clean and one had a broken window. The neighborhood is not ideal and there is a pervasive odor just about everywhere -- inside and out.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stacy

Stayed 1 night in Jan 2026

8/10 Good

Miriam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was good. The bed was soft and it felt new. It's definitely a motel not a hotel but that's ok. It was loud there but
Stayed 2 nights in Jan 2026

10/10 Excellent

Conrad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy walk downtown... very clean
Stayed 1 night in Jan 2026

8/10 Good

John

Stayed 1 night in Jan 2026

8/10 Good

austin

Stayed 1 night in Jan 2026

8/10 Good

Darcy

Business traveler
Liked: Cleanliness, amenities
The room was clean and overall pleasant, the coffeemaker didn't work, but other than that it was a nice room. Walking up a flight of stairs with a suitcase was a bit cumbersome, but I would book again. I will just be sure to request a first-floor room.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lance

Liked: Cleanliness
Enjoyed my stay. Nice and quiet
Stayed 2 nights in Jan 2026

10/10 Excellent

Aren

Business traveler
Liked: Cleanliness, staff & service, amenities
Very good service, clean room, building is old but well-maintained.
Stayed 4 nights in Jan 2026

4/10 Poor

Troy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is old. Although they are trying “boutique” it, the changes are mostly cosmetic and don’t really hide the run-down aspect. Plumbing a bit backed up. It was clean, but also lacking simple amenities (shampoo and lotion in the shower, but no soap). A couple of draw backs that are NOT the fault of the hotel: The neighborhood felt very sketchy (likely due proximity to a homeless shelter) and there is a nightclub across the street that had some of the loudest music I have ever heard coming out of a club. I cannot imagine anyone in the club who would not have experienced hearing loss or damage and I’m a doctor. This went on until 2AM. Overall, clean and they clearly appear to be trying. I just wouldn’t stay there again
Stayed 2 nights in Jan 2026

8/10 Good

Sukrit

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean, nice staff. But be aware room is very basic.
Stayed 4 nights in Jan 2026

8/10 Good

Jeanne

Traveled with group
Liked: Cleanliness
Good location and value.
Stayed 1 night in Jan 2026

10/10 Excellent

Paige

Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness
Clean room
Stayed 3 nights in Dec 2025

10/10 Excellent

Crissi

Stayed 1 night in Jan 2026