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Best Western North Phoenix Hotel

2.5 star property
Hotel with free parking, near Castles N' Coasters

Choose dates to view prices

Photo gallery for Best Western North Phoenix Hotel

Lobby
Property amenity
Exterior
Laptop workspace, blackout drapes, iron/ironing board, bed sheets
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
9455 N Black Canyon Highway, Phoenix, AZ, 85021
  • Place, Rose Mofford Sports Complex
    ‪3 min walk‬
  • Place, Castles N' Coasters
    ‪5 min walk‬
  • Place, Rose Mofford Dog Park
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

King Room with Wet Bar

  • Sleeps 2

Two Queen Room with Sofabed

  • Sleeps 6

Accessible King Room with Roll in Shower

  • Sleeps 2

Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

King Room with Kitchenette

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.2 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Pet Friendly King Room with Wet Bar

  • Sleeps 2

Pet Friendly Accessible King Room with Roll in Shower

  • Sleeps 2

Pet Friendly King Room with Kitchenette

  • Sleeps 2

Pet Friendly King Room with Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

King Room with Sofabed

  • Sleeps 4

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About the neighborhood

Phoenix

Located in North Phoenix, Best Western North Phoenix Hotel is 1.1 mi (1.8 km) from Castles N' Coasters and within a 10-minute drive of other popular attractions like Arizona State University-West Campus. This hotel has 86 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.

What's nearby

  • Rose Mofford Sports Complex - 3 min walk - 0.2 miles
  • Castles N' Coasters - 5 min walk - 0.3 miles
  • Rose Mofford Dog Park - 5 min walk - 0.3 miles
  • Grand Canyon University - 7 min drive - 5.2 miles
  • Phoenix Convention Center - 12 min drive - 11.2 miles

Getting around

  • 19th Avenue/ Dunlap Station - 6 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Lin’s Grand Buffet - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Best Western North Phoenix Hotel

Hotel with free parking, near Castles N' Coasters
At Best Western North Phoenix Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a hot tub, a business center, and a computer station.
Guests can expect to find 40-inch TVs with cable channels. Other standard amenities include microwaves, coffee makers, and free local calls.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
  • 2 total (35 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 10 PM.
  • No alcohol is served at Best Western North Phoenix Hotel.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Frequently asked questions

What can I see close to Best Western North Phoenix Hotel?

This hotel is situated in North Phoenix within a short 9-minute walk of Rose Mofford Sports Complex. You'll also find Castles N' Coasters and Metrocenter within a short drive.

Will I be able to park at Best Western North Phoenix Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Best Western North Phoenix Hotel have a casino at the property?

No, Best Western North Phoenix Hotel doesn't have a casino.

Will I find an indoor pool at Best Western North Phoenix Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7 AM and 10 PM.

What amenities will couples enjoy at Best Western North Phoenix Hotel?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include kitchens and free Internet access.

Does Best Western North Phoenix Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western North Phoenix Hotel feature a restaurant that includes a breakfast menu?

Best Western North Phoenix Hotel offers free buffet breakfast each morning though there is no restaurant.

Will Best Western North Phoenix Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western North Phoenix Hotel for a fee of USD 30.00 per pet, per night. A deposit of USD 150.00 per stay is collected.

Does Best Western North Phoenix Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western North Phoenix Hotel?

The closest major airport to Best Western North Phoenix Hotel is Phoenix Deer Valley Airport (DVT), which is 9.5 mi away (12 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is located 17 mi away (23-minute drive).

Are there rooms with balconies at Best Western North Phoenix Hotel?

No, there aren't any guestrooms with balconies at Best Western North Phoenix Hotel.

Best Western North Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Moses

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was attentive and pleasant. The room was clean, and the bathroom was spotless.
Stayed 1 night in Jan 2026

10/10 Excellent

Bernadette

Stayed 2 nights in Nov 2025

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was hot and edible
Stayed 1 night in Nov 2025

10/10 Excellent

Bruce

Stayed 1 night in Nov 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities
Vwry clean and safe
Stayed 1 night in Jul 2025

8/10 Good

Patricia

Room clean and comfortable. Staff friendly and accommodating. AC a little noisy but other than a nice stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
My Grandma was in town due to my Grandpa being airlifted to the hospital in critical condition; all other family lives states away. My Grandma was utterly exhausted and unfamiliar with the area so I booked her hotel. The front desk concierge was unbelievably helpful, he went above and beyond our expectations by ensuring my Grandma's check in was seamless, he helped her get to her room, and then he contacted me to reassure me she made it safely. He was a shining light to our terrible situation. Definitely made us forever patrons of their hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
service was good room was clean breakfast was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick, Leeds

Stayed 1 night in Oct 2025

10/10 Excellent

Steve

The room
Stayed 2 nights in Oct 2025

8/10 Good

Mercedes

Traveled with family
Stayed 1 night in Oct 2025

8/10 Good

Carman

Need more breakfast options
Stayed 1 night in Oct 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, and awesome staff!
Stayed 3 nights in Oct 2025

10/10 Excellent

Guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is hidden behind an electronics business but overall everyone is nice and friendly very accommodating
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Stayed 1 night in Oct 2025

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware! Despite a medical emergency and a valid refund process, we were denied a refund from this property. We booked 2 nights at the Best Western North Phoenix through Expedia as there were incentives offered through our status. Unfortunately, we were not able to stay as I sustained injuries prior to our trip to Phoenix, which left me unable to use my legs. I was advised not to travel, and we therefore initiated the refund process. I spoke with an individual (Michelle), who advised that, so long as the refund process was initiated through Expedia 24 hours before the stay, we would be eligible for a full refund. Since I initiated the process on Wednesday night, and our stay wasn't until Friday, we were still within the refund window. I thanked Michelle and advised her that the refund process was initiated, and she confirmed that she saw my reservation on file. I was then contacted by Expedia support, who indicated that they lodged the refund request with Best Western North Phoenix, but added that the individual they spoke with stated that only an on-duty manager could approve the refund. Furthermore, an on-duty manager was not expected to be at the establishment until Friday. Here we were, over 36 hours before our stay, within the refund window, but unable to receive a 'sign-off' as the manager was not present at the establishment for more than 2 days. Now we've been denied a refund that I planned on using for my medical bills. A BBB complaint has been filed!
Stayed 2 nights in Oct 2025

6/10 Okay

Lina

Business traveler
Disliked: Amenities
Good
Stayed 1 night in Oct 2025

8/10 Good

Edwin

Stayed 2 nights in Oct 2025

10/10 Excellent

Valeria

Stayed 1 night in Oct 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Derrick

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but they should at least stock the fridge in the room with drinking water, staff very professional and efficient
Stayed 1 night in Oct 2025

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service
The AC unit in the room was extremely loud making it difficult to sleep.
Stayed 3 nights in Oct 2025

8/10 Good

CLANCY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean property at a fair price.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

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