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Best Western North Phoenix Hotel

2.5 star property
Hotel with free breakfast, near Castles N' Coasters

Choose dates to view prices

Photo gallery for Best Western North Phoenix Hotel

Property amenity
Reception
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Gym

Explore the area

Map
9455 N Black Canyon Highway, Phoenix, AZ, 85021
  • Castles N' Coasters
    ‪5 min walk‬
  • Arizona State University-West Campus
    ‪7 min drive‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.0 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Phoenix

Located in North Mountain, Best Western North Phoenix Hotel is 1.1 mi (1.8 km) from Castles N' Coasters and within a 10-minute drive of other popular attractions like Arizona State University-West Campus. This hotel has 86 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.

What's nearby

  • Castles N' Coasters - 5 min walk - 0.3 miles
  • Metrocenter - 9 min walk - 0.5 miles
  • Arizona State University-West Campus - 7 min drive - 4.7 miles
  • Grand Canyon University - 8 min drive - 5.4 miles
  • Phoenix Convention Center - 13 min drive - 11.7 miles

Getting around

  • 19th Avenue/ Dunlap Station - 6 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Best Western North Phoenix Hotel

Hotel with free breakfast, near Castles N' Coasters
At Best Western North Phoenix Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a hot tub, a business center, and a computer station.
Guests can expect to find 40-inch TVs with cable channels. Other standard amenities include microwaves, coffee makers, and free local calls.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
  • 2 total (35 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 10 PM.
  • No alcohol is served at Best Western North Phoenix Hotel.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Frequently asked questions

What can I see close to Best Western North Phoenix Hotel?

This hotel is situated in North Mountain, close to Castles N' Coasters, Metrocenter, and North Mountain Park. You'll also find Lookout Mountain Golf Club and GCU Arena nearby.

How much does it cost to stay at Best Western North Phoenix Hotel?

As of Jul 6, 2025, prices found for a 1-night stay for 2 adults at Best Western North Phoenix Hotel on Jul 13, 2025 start from $77.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western North Phoenix Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Best Western North Phoenix Hotel have a casino at the property?

No, Best Western North Phoenix Hotel doesn't have a casino.

Will I find an indoor pool at Best Western North Phoenix Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7 AM and 10 PM.

Is Best Western North Phoenix Hotel good for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include kitchenettes and free Internet access.

Are there hot tubs at Best Western North Phoenix Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western North Phoenix Hotel feature a restaurant that includes a breakfast menu?

Best Western North Phoenix Hotel offers free buffet breakfast each morning though there is no restaurant.

Will Best Western North Phoenix Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western North Phoenix Hotel for a fee of USD 30.00 per pet, per night. A deposit of USD 150.00 per stay is collected.

Does Best Western North Phoenix Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western North Phoenix Hotel?

The closest major airport to Best Western North Phoenix Hotel is Phoenix Deer Valley Airport (DVT), which is 9.5 mi away (12 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is located 17 mi away (23-minute drive).

Can I book a room with a balcony at Best Western North Phoenix Hotel?

No, there aren't any guestrooms with balconies at Best Western North Phoenix Hotel.

Best Western North Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1002 reviews
Rating 8 - Good. 244 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location - easy on and off the freeway. Many dining options within a short drive. The breakfast was typical, plenty of variety.
Stayed 3 nights in Mar 2025

10/10 Excellent

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle was super amazing and helpful 😃
Stayed 1 night in Apr 2025

10/10 Excellent

Anmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2025

2/10 Terrible

Daisy

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are not familiar with the area but thought we would stay here. The spa was extremely hot, they did not make my daughter's bed, Not enough towels for 3 people. It was me, my husband and daughter. Not enough blankets and pillows. The entire hotel seemed dirty. We where in the lounge area and two housekeepers where talking and eating their lunch where guest are supposed to be and they where talking in Spanish and cussing while eating. My daughter has taken Spanish in college so she translated to us. In other words they were too loud. What if there would have been children around?! Not ok!
Stayed 2 nights in Mar 2025

6/10 Okay

Rasul

The old property needs renovation
Stayed 3 nights in Mar 2025

6/10 Okay

Mario D

Traveled with partner, Traveled with pets
Liked: Staff & service, property conditions & facilities
There weren't any dining options nearby. Used GrubHub to have food delivered. Again, when choosing a pet-friendly hotel, you don't always get the best rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is at a convenient location.
Stayed 1 night in Mar 2025

2/10 Terrible

Mark

Business traveler
Disliked: Staff & service

False advertising, no refund.

Hotels.com website listed my room as refundable, when I cancelled way ahead of time, hotel refused to refund my money
Stayed 3 nights in Mar 2025

8/10 Good

Yasemin

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff very spacious room . Thank you for the treats and bags for my dog
Stayed 1 night in Mar 2025

8/10 Good

Candy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. The staff there were friendly. The room was clean and well kept. Check in was quick and I checked out on my phone. Room service was offered. The hotel offers free breakfast. The food was average.
Stayed 1 night in Mar 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

armando

Traveled with family
Disliked: Room comfort

Extra surprise at check out

Was not given notice on website that there would be a $150. hold at time of check in by hotel. That would have been a difference in booking there.
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
No further comments
Stayed 2 nights in Mar 2025

10/10 Excellent

sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very friendly and helpful with questions we had about places to check out and the rooms was very clean and quiet for being just off the highway plus reasonable price for the 3 nights we stayed and also had great breakfast.
Stayed 3 nights in Mar 2025

6/10 Okay

Kathryn

Liked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and even though it’s next to the freeway, it was far enough from the noise and hidden from view. Very clean room and the bed was super comfortable! I had the pool to myself almost every morning!
Stayed 3 nights in Mar 2025

10/10 Excellent

BARBARA, Fox River Grove

Stayed 5 nights in Mar 2025

10/10 Excellent

BARBARA, Fox River Grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. Friendly, helpful staff and good breakfast. It was quiet also. The pool and hot tub appears to be well maintained. The room was clean and comfortable. The frontage roads going back and forth to restaurants are a little weird to navigate until you get the hang of it. We would stay here again.

10/10 Excellent

louis

Stayed 1 night in Feb 2025

8/10 Good

marsh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and breakfast at a reasonable rate. Nice, helpful staff. Have stayed here twice and would again.
Stayed 3 nights in Dec 2024

8/10 Good

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Bridget

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and it's staff was fabulous! We have no complaints about it. We felt safe, even though the neighborhood was a bit run down with surrounding buildings having broken windows and buildings being demolished. There was quite a lot of pan-handlers on every corner.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kyle, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for a one night stay. Rooms were clean and comfortable, even though I was only there for 8 hours. A big bonus was the continental breakfast, it had more options than I’ve ever seen. Definitely recommend this property. Some people said the neighborhood wasn’t safe, but I did not experience that at all.
Stayed 1 night in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the king room layout! Cozy. Small breakfast room overrun by families but nice to have outdoor tables available. Pool looked inviting, hot tub did not. Area seemed safe but no dining near that I could see. Staff was nice.
Stayed 3 nights in Mar 2025

8/10 Good

Dolores E

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and quiet
Stayed 3 nights in Feb 2025

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