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Recent guest reviews

Hotel is old and ruined down. Rooms have really bad odor and window seals were disgusting. They need to clean room. Don’t stay here

The pool area was very nice and cleaned. As well as the hotel and common areas.

Staff are very nice. Our room was clean but worn. Started to walk to Old Scottsdale in the evening but the immediate area around the hotel is a little sketchy so we chose to drive instead, although it is close enough to walk to. This was an ok place to stay overnight to get to the airport in the morning.

The price was great. Pool hours would be great if it stayed open longer.

Convenient location. Convenient parking. They usually charge $5 per day for parking but I don't think they charged me. Good pool and hot tub outside. Towels are always available.

Love this property...excellent location...all staff I encountered were very friendly..definitely staying here again.

Everything is pleasant makes it easy to enjoy

The property is at a great location for Scottsdale Old Town and surrounding vicinity. Overall clean, but some niches, such as the depression in the fridge lid that is used to open the door was dirty.

We enjoyed our stay. The hotel was clean and Covid precautions adhered. Loved tge pillows! Kid friendly. - spent time in pool! Location was great - close to shops n restaurants. Overall good experience.

The Holiday Inn Express in Scottsdale is a nice place to stay conveniently located on the south side of Old Town and close to the ball park. The staff was friendly and the room was comfortable. My only complaint is that we are not able have the fan running to circulate the air while not cooling or heating.

I liked the happy hour each night. Loved the location . Able to walk to old town Scottsdale.

While the room was spacious, there was a strong sour smell in it. The shower had a hair in it from previous guests. Very disappointing. The breakfast was the only part of the stay that was good.

It was awesome hotel , location and frienly staff. We love breakfast, hot tub and free shuttle for in couple miles.

Love the manager’s happy hour. Gave cleanliness a 4 only because we found two different socks in the room neither of which were ours.

The room, property were all very clean. I did not see any trash on the property. Public restroom was very clean and the cleaning staff were constantly working.

Was convenient, staff nice,good breakfast, overall good.

North Scottsdale Road Scottsdale AZ

Hotel highlights

  • Steps from Old Town
  • Free breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Located in South Scottsdale, Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel is adjacent to Old Town and within a 10-minute walk of other popular attractions like Scottsdale Stadium. This 169-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free breakfast is included with your stay.


Rooms

The 169 accommodations feature sitting areas. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard. Housekeeping is available once per stay.


Property features

At Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel, guests enjoy features like an outdoor pool, a gym, and a spa tub. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, 1 Bedroom

1 Queen Bed | Sleeps 4

Suite, 1 King Bed, Balcony

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

1 King Bed | Sleeps 4

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

Guest reviews for Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel

Everyone (22) Couples (4) Family (11)
2
Family Family with small children

Hotel is old and ruined down. Rooms have really bad odor and window seals were disgusting. They need to clean room. Don’t stay here

By on Oct 1, 2021

Review comment responded on Oct 1, 2021

Dear JOSEFINA, Thank you for your review. I’m sorry we didn’t provide the high quality of service and accommodations you deserve. We try to make each guest experience a great one and we are sorry for falling short of this goal. Your satisfaction is important to us and we hope you’ll give us another opportunity to make your stay the best it can be. Sincerely, Trish Ryno General Manager

4
Family

The pool area was very nice and cleaned. As well as the hotel and common areas.

By on Sep 30, 2021

Review comment responded on Sep 30, 2021

Dear Melinda, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us and hope to host you again in the near future. Best, Trish Ryno General Manager

5
Partner Couples

Staff are very nice. Our room was clean but worn. Started to walk to Old Scottsdale in the evening but the immediate area around the hotel is a little sketchy so we chose to drive instead, although it is close enough to walk to. This was an ok place to stay overnight to get to the airport in the morning.

By on Sep 25, 2021

Review comment responded on Sep 26, 2021

Dear Barbara, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback, which highlight’s both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip. Best, Trish Ryno General Manager

4
Family

The price was great. Pool hours would be great if it stayed open longer.

By on Jun 17, 2021

Review comment responded on Jun 17, 2021

Dear Anonymous, Thank you for taking the time to write a review. I’m pleased to learn that loved our pool and found the hotel to be a great overall value. We appreciate your feedback and humbly request a return visit. Best, Trish Ryno General Manager

5
Everyone

Convenient location. Convenient parking. They usually charge $5 per day for parking but I don't think they charged me. Good pool and hot tub outside. Towels are always available.

By on Jun 12, 2021

Review comment responded on Jun 13, 2021

Dear Anonymous, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Trish Ryno General Manager

5
Everyone

Love this property...excellent location...all staff I encountered were very friendly..definitely staying here again.

By on Jun 12, 2021

Review comment responded on Jun 13, 2021

Dear Anonymous, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our service. Our hotel aims to provide a great experience. We look forward to welcoming you back to our hotel in the future. Best, Trish Ryno General Manager

4
Partner Couples

Everything is pleasant makes it easy to enjoy

By on Jun 6, 2021

Review comment responded on Jun 7, 2021

Dear Anonymous, I'm glad that all facets of your stay met your expectations. We can't thank you enough for staying with us and hope to host you again in the near future. Best, Trish Ryno General Manager

4
Everyone

The property is at a great location for Scottsdale Old Town and surrounding vicinity. Overall clean, but some niches, such as the depression in the fridge lid that is used to open the door was dirty.

By , from Albuquerque on Sep 21, 2020

Review comment responded on Sep 22, 2020

Dear Nancy, We appreciate you taking the time to share your comments with us and other travelers. I’m happy to hear you enjoyed your stay overall. Your review, which includes successes and areas for improvement, serves as encouragement to our team who strive to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit. Best, Trisha Ryno General Manager

1
Everyone

By on Sep 17, 2020

Review comment responded on Sep 17, 2020

Dear Anonymous, We aim to impress, so I sincerely regret that you did not enjoy your stay. I value your feedback and we hope to better serve you in the future. Thank you for staying with us. Sincerely, Trisha Ryno General Manager

5
Family with small children Family

We enjoyed our stay. The hotel was clean and Covid precautions adhered. Loved tge pillows! Kid friendly. - spent time in pool! Location was great - close to shops n restaurants. Overall good experience.

By , from California on Sep 14, 2020

Review comment responded on Sep 16, 2020

Dear LG, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Trisha Ryno General Manager

Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel

3131 North Scottsdale Road, Scottsdale, AZ 85251
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