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Recent guest reviews

The property is at a great location for Scottsdale Old Town and surrounding vicinity. Overall clean, but some niches, such as the depression in the fridge lid that is used to open the door was dirty.

We enjoyed our stay. The hotel was clean and Covid precautions adhered. Loved tge pillows! Kid friendly. - spent time in pool! Location was great - close to shops n restaurants. Overall good experience.

The Holiday Inn Express in Scottsdale is a nice place to stay conveniently located on the south side of Old Town and close to the ball park. The staff was friendly and the room was comfortable. My only complaint is that we are not able have the fan running to circulate the air while not cooling or heating.

I liked the happy hour each night. Loved the location . Able to walk to old town Scottsdale.

While the room was spacious, there was a strong sour smell in it. The shower had a hair in it from previous guests. Very disappointing. The breakfast was the only part of the stay that was good.

It was awesome hotel , location and frienly staff. We love breakfast, hot tub and free shuttle for in couple miles.

Love the manager’s happy hour. Gave cleanliness a 4 only because we found two different socks in the room neither of which were ours.

The room, property were all very clean. I did not see any trash on the property. Public restroom was very clean and the cleaning staff were constantly working.

Was convenient, staff nice,good breakfast, overall good.

The pool is very nice. The happy hour was a pleasant surprise. The fitness center was a step above other places we stayed on this trip.

All great and very good. Friendly staff, good bed,

Good location to what I needed. Front Desk staff very helpful.

All good—-loved the breakfast and the staff was super friendly and helpful

Close to downtown district and a free shuttle is provided from the hotel.

North Scottsdale Road Scottsdale AZ

Hotel highlights

  • Walking distance to Old Town and Scottsdale Stadium
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Outdoor pool

Located in South Scottsdale, Holiday Inn Express Hotel & Suites Scottsdale - Old Town is adjacent to Old Town and within a 10-minute walk of other popular attractions like Scottsdale Stadium. This 169-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.


Rooms

The 169 accommodations feature sitting areas. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard.


Property features

At Holiday Inn Express Hotel & Suites Scottsdale - Old Town, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. Self parking is offered for USD 8.00 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, Accessible, Non Smoking (Mobility, Roll-In Shower)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 3

Luxury Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 2 Queen Beds, Non Smoking, Poolside (First Floor)

2 Queen Beds | Sleeps 5

Suite, Accessible, Non Smoking (Mobility, Bathtub)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Holiday Inn Express Hotel & Suites Scottsdale - Old Town

Everyone (22) Couples (4) Family (8)
4
Everyone

The property is at a great location for Scottsdale Old Town and surrounding vicinity. Overall clean, but some niches, such as the depression in the fridge lid that is used to open the door was dirty.

By , from Albuquerque on Sep 21, 2020

Review comment responded on Sep 22, 2020

Dear Nancy, We appreciate you taking the time to share your comments with us and other travelers. I’m happy to hear you enjoyed your stay overall. Your review, which includes successes and areas for improvement, serves as encouragement to our team who strive to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit. Best, Trisha Ryno General Manager

1
Everyone

By on Sep 17, 2020

Review comment responded on Sep 17, 2020

Dear Anonymous, We aim to impress, so I sincerely regret that you did not enjoy your stay. I value your feedback and we hope to better serve you in the future. Thank you for staying with us. Sincerely, Trisha Ryno General Manager

5
Family with small children Family

We enjoyed our stay. The hotel was clean and Covid precautions adhered. Loved tge pillows! Kid friendly. - spent time in pool! Location was great - close to shops n restaurants. Overall good experience.

By , from California on Sep 14, 2020

Review comment responded on Sep 16, 2020

Dear LG, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Trisha Ryno General Manager

4
Everyone

By on Sep 10, 2020

Review comment responded on Sep 11, 2020

Dear Anonymous, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Trisha Ryno General Manager

5
Everyone

By on Jul 3, 2020

Review comment responded on Jul 5, 2020

Dear Anonymous, Thank you for the 5-star rating. It was our pleasure to host you and we hope to do so again soon. Best, Trisha Ryno General Manager

4
Partner Couples

The Holiday Inn Express in Scottsdale is a nice place to stay conveniently located on the south side of Old Town and close to the ball park. The staff was friendly and the room was comfortable. My only complaint is that we are not able have the fan running to circulate the air while not cooling or heating.

By on Apr 28, 2020

Review comment responded on Apr 28, 2020

Dear Anonymous, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with an area of opportunity, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Safe Travels, Trish Ryno General Manager

5
Everyone

I liked the happy hour each night. Loved the location . Able to walk to old town Scottsdale.

By on Feb 18, 2020

Review comment responded on Feb 19, 2020

Thank you for your 5 out of 5 review! I am pleased to hear you enjoyed our amenities and location! Please come see us again in the future!

2
Family

While the room was spacious, there was a strong sour smell in it. The shower had a hair in it from previous guests. Very disappointing. The breakfast was the only part of the stay that was good.

By on Jan 26, 2020

Review comment responded on Jan 26, 2020

Thank you for your honest review. I am very saddened to hear this was your experience with us. We strive for much better than this. Please know i take these concerns very seriously and will be addressing them with the staff.

2
Everyone

By on Jan 22, 2020

Review comment responded on Jan 23, 2020

Dear Anonymous, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret that we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Trish Ryno General Manager

5
Family Family

It was awesome hotel , location and frienly staff. We love breakfast, hot tub and free shuttle for in couple miles.

By on Jan 1, 2020

Review comment responded on Jan 3, 2020

Thank you for your 5 out of 5 star review, and that you were able to take advantage of our complimentary breakfast and shuttle. We hope to see you again very soon!

Holiday Inn Express Hotel & Suites Scottsdale - Old Town

3131 North Scottsdale Road, Scottsdale, AZ 85251
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