Quiet rooms when sleeping.
The staff was the best thing about this hotel! Bed was super comfy too.
The property was clean. The dog fee was more than expected and assessed after I checked in and paid. When I protestant, the general manager invalidated my position completely.
I didn't like the rude comments from the staff member named Summer.
Booked room for my daughter and friend (18 and 20 years old) who were going on their very first solo road trip. Read through all the policies to ensure there would be no issue. After a 3-hour drive, they arrived to check-in and were not allowed to, as they "had problems with under 21 year olds in the past." Later when I called, employee said it is a Hilton policy. However, the girls called a different hotel down the street, also a Hilton, and were allowed to check in and had a lovely NO ISSUE stay. Employee stated she had cancelled my reservation and was waiving any fee. I have asked for a confirmation email of that and have not received it. Hopefully, there will be NO CHARGE, as the girls were not allowed to visit this hotel.
Liked everything
Very friendly and respectful staff. Great amount of cleanliness for Covid times.
So totally covid clean! Wow! The place was spotless and the hotel staff was awesome! The grab and go complementary breakfast hit the spot!
Pool and Breakfast, very nice. TV had issues, turned out to be just the IR sensor unplugged. They missed us on room cleaning the first day, not a big deal I just went to the desk and asked for more towels. I heard them tell some potential guests that the hotel was completely full, so I know they were very busy. Still the staff was very nice and professional,.
Super clean and well equipped rooms. Excellent Internet and computer/wifi connectivity.
Nice place, very friendly, clean accommodations. Friendly efficient staff. Good Buffet Breakfast. Would suggest installation of exterior security cameras and additional lighting and security surveillance signs. , as night before we stayed, vehicles in parking lot incurred considerable theft including entire construction trailer being stolen. No fault of Hampton, however the afore mentioned additions may deter an ongoing problem And provide some assurance to guests that area was safer. Their was concern expressed by other guests if area was safe. This kind of issue can happen anywhere and will not deter us from staying at, and giving an "A" rating to the Anthem Hampton Inn
We love the large spacious rooms. It provides a wonderful place to unwind and rejuvenate.
The two nights that my family and I stayed the night, we really liked the size of the room. We had 2 queen beds and a sleeper sofa. The breakfast that was included with our stay was really good too. The choices that we had to pick from for breakfast was a nice change from the restaurant food.
We stay at this Inn every time we come to Sedona because we like the location and decided it was an outstanding place to stay. Smoothies for breakfast were an extra added plus this year.
Located in Anthem, Hampton Inn Phoenix/Anthem is within 2 miles (3 km) of sights such as Anthem Veterans Memorial and Anthem Community Park. This hotel has 76 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.
All 76 rooms provide refrigerators, coffee makers, and free newspapers. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.
At Hampton Inn Phoenix/Anthem, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Quiet rooms when sleeping.
The staff was the best thing about this hotel! Bed was super comfy too.
Thank you for your kind comments!
The property was clean. The dog fee was more than expected and assessed after I checked in and paid. When I protestant, the general manager invalidated my position completely.
Dear June, Thank you for your recent stay. When you checked in you did not inform us that you were traveling with a pet. Most hotels do not take pets, so we are unique in that we do welcome animals, however we do charge a $50 non refundable fee for a pet. After you were checked in, (you made no mention of a pet when checking in) but then when you brought your belongings in, you brought your pet. It doesn't matter if you're checked in already or not, if we see a guest has a pet, we do go back and add that fee to your stay. I'm sorry you felt I was invalidating you, I was simply informing you of our policies. We are within our right to charge guests for pet stays.
I didn't like the rude comments from the staff member named Summer.
Dear Nikki, Thank you for your recent stay. Can you please share with me the experience you had with our desk agent?
Thank you for your sharing your rating of us, we're glad you enjoyed your stay with us!
Booked room for my daughter and friend (18 and 20 years old) who were going on their very first solo road trip. Read through all the policies to ensure there would be no issue. After a 3-hour drive, they arrived to check-in and were not allowed to, as they "had problems with under 21 year olds in the past." Later when I called, employee said it is a Hilton policy. However, the girls called a different hotel down the street, also a Hilton, and were allowed to check in and had a lovely NO ISSUE stay. Employee stated she had cancelled my reservation and was waiving any fee. I have asked for a confirmation email of that and have not received it. Hopefully, there will be NO CHARGE, as the girls were not allowed to visit this hotel.
Hello and thank you for your recent comments. I am unaware of any guests being turned away due to age, however our hotel policy for age of check-in is 21 years old. That is standard for all of the hotels in our ownership portfolio and is posted on our Hampton Inn website. I don't have your name or date of arrival, if you could please provide that I can check for you. My email is lmayfield@zmchotels.com Stay safe!
Hello and thank you for staying at the Hampton Inn Anthem! We're pleased you enjoyed your stay with us. We hope you will choose to stay with us again if you travel out our way! Stay safe!
Liked everything
Thank you for your recent visit and comments! We appreciate your business and hope you will stay with us again!