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Recent guest reviews

i'd like a refund for staying 2 hours in this un safe hotel that was filled with people who are smoking marijuana, feels super unsafe , I had a man walking around my car, the hotel room was unpleasant, and there were no cups or pans, the refrigerator was broken and the A/C only blowed air out.

Stay was great staff was nice rooms were actually clean

Noisy air conditioner, poor quality and few choices satellite/cable.

Staff go above and beyond there call of duty to make your stay enjoyable. The area is safe, and great restaurants around. You Rock Baseline Extended Stay!!!!!!!

Great hotel with a full size fridge and a stove top. Entire staff is outstanding and they really do care. Safe area also.

Extremely dirty room, loud, toilet was broken, no coffee maker , and currently under construction!!

Stayed for one night on the way to Sedona. Hotel is a so so 2 star property.

Reasonable price for short stay. Nice amenities. Staff there are awesome no problems.

Short stay until apartment is ready to move in. Ok location. Very highway accessible.

it was a nice place. it was clean and the people were very friendly. over all it was a very nice place to stay over night

Comfortable stay. Easy check in and polite staff. Was able to check in early and had no issues with the room or amenities.

Hotel, was simple and plain. Clean and served the purpose for a short two night stay. We knew we would not be spending much time in our hotel other than to sleep, and for that this hotel was perfect. Staff was friendly and everything that we needed worked. Probably not the most entertaining hotel for children.

Typical "you get what you pay for" Nothing special. No shampoos. Had to ask for hair dryer. NO maid/cleaning service unless you are there longer than a week. "free" breakfast was just muffins and oatmeal bars. Kitchen average. Most of the channels on the TV were fuzzy. Surprisingly quiet. The ENTIRE third floor is smoking. Good location for Mesa, off of 60, but far enough that you don't deal with highway traffic.

My husband and I stayed here after a few years and this place has gone downhill. The room was NOT clean at all. It smelled and there was no bedspread. We put towels down to sit on the furniture because it was so filthy. Everything had stains, the room was old and we never took our shoes off. There was a roach on the bed when we arrived. I just can't complain enough about this disgusting hotel. The towels and sheets appeared to be clean and the bathroom was okay but otherwise it was a dump. The staff was friendly enough but we would never stay here again.

I have stayed at MANY Extended Stays through out the entire state of FL & I always loved them. Well this time not so much. They didnt discount anyone for the fire alarm going off at 3am as well as I GUESS I was staying in the "model" room without knowing so when I paid my room online they AFTER the face said I couldnt stay in it as well as There being NO more rooms available. All in all I will always just choose to stay in my first choice hotel NO MATTER WHAT.

Clean and comfy rooms with an excellent bed. One bad thing was that this hotel was missing ice machines. They couldve had at least one in each floor (3) next to the elevators like any other place. Also, the "grab-n-go" breakfast is just that, it was good enough for us (muffins, coffee, fruit, granola bars, etc.) but couldve had something like milk or juice cartons for my kids. Overall, a nice & in-expensive stay for what we needed. *thise place does not have a swimming pool, which was something my kids were looking forward to !

The room wasn't dirty, just old: chipped wood in the furniture, torn bed cover, stains in and around the sink and tub (looked like they had sunk into the tile/ceramic) & bathroom. But, for the price I got, it was quite convenient to where I needed to go, quiet, the bed was comfortable, and the staff friendly. And I like Extended Stay even for short stays because there is a fridge in the room. Great value for money.

The worst motel. I could have stayed at motel 6 and saved money. The bed was like sleeping on the floor

I was not aware of a scenario, where a hotel does not have cleaning services. Regardless of the price structure, people go to a hotel becasue of convenience, not to be bringing down your own sheet, towels, bed spread, etc. I will never book another reservation at this hotel; unless their cleaning procedures changes for short stay customers. My family hates me for making them stay for tow nights at the "Extended Stay". Never again.....

W Baseline Rd Mesa AZ

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in Dobson Woods within a mile (2 km) of Golfland Sunsplash, Extended Stay America - Phoenix - Mesa is within a few miles (5 km) of Mesa Community College. This 104-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels. Other standard amenities include a kitchen, a refrigerator, and a microwave. Housekeeping is available on request.


Property features

Extended Stay America - Phoenix - Mesa features free WiFi in public areas, coffee in a common area, and laundry facilities. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has a picnic area.

Room options

Studio, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America - Phoenix - Mesa

Everyone (6) Couples (10) Business (3) Family (4) Other (4)
1
Partner Couples Families

i'd like a refund for staying 2 hours in this un safe hotel that was filled with people who are smoking marijuana, feels super unsafe , I had a man walking around my car, the hotel room was unpleasant, and there were no cups or pans, the refrigerator was broken and the A/C only blowed air out.

By on Jul 22, 2019

Review comment responded on Jul 23, 2019

Thank you for your review. We are sorry you did not felt safe, and the maintenance issues in your suite. We are also sorry for the marijuana smell you encountered. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention, and we will share your feedback with the appropriate teams for review and action. We value your comments and hope to have another chance to redeem ourselves. Sincerely, Hotel Management

5
Everyone

By on May 7, 2019

5
Everyone

Stay was great staff was nice rooms were actually clean

By on Dec 31, 2018

Review comment responded on Jan 1, 2019

Thank you for the glowing review of Extended Stay America. We're thrilled to know you were impressed with the service provided by our staff and that you loved your well-appointed room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management

3
Everyone

Noisy air conditioner, poor quality and few choices satellite/cable.

By on Jun 10, 2018

Review comment responded on Jun 11, 2018

We appreciate you choosing our hotel and for providing your review. We are sorry that we couldn't hit the mark of your expectations for a perfect visit. Your feedback for the HVAC unit is shared with the concerned team to check and do the needful. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management

5

great hotel

Everyone

Staff go above and beyond there call of duty to make your stay enjoyable. The area is safe, and great restaurants around. You Rock Baseline Extended Stay!!!!!!!

By on Jan 13, 2017

Review comment responded on Mar 7, 2017

Thank you for your time and feedback. I am so pleased to hear you were satisfied with your stay! Hearing that our staff are doing their best to go above and beyond for our guest makes me happy. We hope to see you again!

5

home away from home.

Everyone

Great hotel with a full size fridge and a stove top. Entire staff is outstanding and they really do care. Safe area also.

By on Jan 11, 2017

Review comment responded on Mar 7, 2017

Thank you for taking the time to leave us your feedback. I am so pleased to hear you were satisfied with our staff. We strive to make all of our guest feel as if they are at home away from home. Thank you again for staying with us and we hope to see your again!

2

gross

Everyone

Extremely dirty room, loud, toilet was broken, no coffee maker , and currently under construction!!

By on Nov 23, 2016

3

stayover

Couples

Stayed for one night on the way to Sedona. Hotel is a so so 2 star property.

By on Apr 6, 2015

3

short stay

Couples

Reasonable price for short stay. Nice amenities. Staff there are awesome no problems.

By on Feb 10, 2015

4

short stay

BusinessTravelers

Short stay until apartment is ready to move in. Ok location. Very highway accessible.

By on Jan 24, 2015

Extended Stay America - Phoenix - Mesa

455 W Baseline Rd, Mesa, AZ 85210
url importing https://www.orbitz.com/Phoenix-Hotels-Extended-Stay-America---Phoenix---Mesa.h84809-p2.Hotel-Reviews