At the end of the hall,door closes at 1-5am constantly, children above me stomping and making noise.
The room was dirty in the kitchen microwave was dirty, fridge was dirty there was debris in all the corners of the room. The door handle for the bathroom fell off when i tried to open it, therefore I had to use the bathroom with the door open from fear of getting locked in. They didnt have breakfast as advertised either.
Friendly staff. Clean towels were easy to get. I'll stay again.
Quiet, clean, and comfortable. Things a little old but everything works just fine.
i'd like a refund for staying 2 hours in this un safe hotel that was filled with people who are smoking marijuana, feels super unsafe , I had a man walking around my car, the hotel room was unpleasant, and there were no cups or pans, the refrigerator was broken and the A/C only blowed air out.
Stay was great staff was nice rooms were actually clean
Noisy air conditioner, poor quality and few choices satellite/cable.
Staff go above and beyond there call of duty to make your stay enjoyable. The area is safe, and great restaurants around. You Rock Baseline Extended Stay!!!!!!!
Great hotel with a full size fridge and a stove top. Entire staff is outstanding and they really do care. Safe area also.
Extremely dirty room, loud, toilet was broken, no coffee maker , and currently under construction!!
Stayed for one night on the way to Sedona. Hotel is a so so 2 star property.
Reasonable price for short stay. Nice amenities. Staff there are awesome no problems.
Short stay until apartment is ready to move in. Ok location. Very highway accessible.
it was a nice place. it was clean and the people were very friendly. over all it was a very nice place to stay over night
Comfortable stay. Easy check in and polite staff. Was able to check in early and had no issues with the room or amenities.
Hotel, was simple and plain. Clean and served the purpose for a short two night stay. We knew we would not be spending much time in our hotel other than to sleep, and for that this hotel was perfect. Staff was friendly and everything that we needed worked. Probably not the most entertaining hotel for children.
Typical "you get what you pay for" Nothing special. No shampoos. Had to ask for hair dryer. NO maid/cleaning service unless you are there longer than a week. "free" breakfast was just muffins and oatmeal bars. Kitchen average. Most of the channels on the TV were fuzzy. Surprisingly quiet. The ENTIRE third floor is smoking. Good location for Mesa, off of 60, but far enough that you don't deal with highway traffic.
My husband and I stayed here after a few years and this place has gone downhill. The room was NOT clean at all. It smelled and there was no bedspread. We put towels down to sit on the furniture because it was so filthy. Everything had stains, the room was old and we never took our shoes off. There was a roach on the bed when we arrived. I just can't complain enough about this disgusting hotel. The towels and sheets appeared to be clean and the bathroom was okay but otherwise it was a dump. The staff was friendly enough but we would never stay here again.
I have stayed at MANY Extended Stays through out the entire state of FL & I always loved them. Well this time not so much. They didnt discount anyone for the fire alarm going off at 3am as well as I GUESS I was staying in the "model" room without knowing so when I paid my room online they AFTER the face said I couldnt stay in it as well as There being NO more rooms available. All in all I will always just choose to stay in my first choice hotel NO MATTER WHAT.
Located in Dobson Woods within a mile (2 km) of Golfland Sunsplash, Extended Stay America - Phoenix - Mesa is within a few miles (5 km) of Mesa Community College. This 104-room hotel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves.
The 104 rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
Guests of Extended Stay America - Phoenix - Mesa enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has a picnic area.
At the end of the hall,door closes at 1-5am constantly, children above me stomping and making noise.
The room was dirty in the kitchen microwave was dirty, fridge was dirty there was debris in all the corners of the room. The door handle for the bathroom fell off when i tried to open it, therefore I had to use the bathroom with the door open from fear of getting locked in. They didnt have breakfast as advertised either.
Although difficult to hear, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests, and we sincerely apologize for the cleanliness and maintenance issues in your suite. Your feedback will be shared with the appropriate individuals to make the necessary improvements. We also regret that some of our amenities were not available during your stay. Everything we do is in the best interest of our guests and associates, so we appreciate your patience at this time. We hope you will consider giving us a second chance to prove ourselves. Sincerely, Hotel Management
Friendly staff. Clean towels were easy to get. I'll stay again.
We are pleased you chose Extended Stay America for your recent stay. It is nice to see you had a great time with us and that you liked our clean towels as well as our courteous associates. We appreciate you sharing your feedback and love knowing you will return soon. We look forward to your next visit. Sincerely, Hotel Management
Quiet, clean, and comfortable. Things a little old but everything works just fine.
Thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodations and had a great stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
i'd like a refund for staying 2 hours in this un safe hotel that was filled with people who are smoking marijuana, feels super unsafe , I had a man walking around my car, the hotel room was unpleasant, and there were no cups or pans, the refrigerator was broken and the A/C only blowed air out.
Thank you for your review. We are sorry you did not felt safe, and the maintenance issues in your suite. We are also sorry for the marijuana smell you encountered. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention, and we will share your feedback with the appropriate teams for review and action. We value your comments and hope to have another chance to redeem ourselves. Sincerely, Hotel Management
Stay was great staff was nice rooms were actually clean
Thank you for the glowing review of Extended Stay America. We're thrilled to know you were impressed with the service provided by our staff and that you loved your well-appointed room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Noisy air conditioner, poor quality and few choices satellite/cable.
We appreciate you choosing our hotel and for providing your review. We are sorry that we couldn't hit the mark of your expectations for a perfect visit. Your feedback for the HVAC unit is shared with the concerned team to check and do the needful. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Staff go above and beyond there call of duty to make your stay enjoyable. The area is safe, and great restaurants around. You Rock Baseline Extended Stay!!!!!!!
Thank you for your time and feedback. I am so pleased to hear you were satisfied with your stay! Hearing that our staff are doing their best to go above and beyond for our guest makes me happy. We hope to see you again!
Great hotel with a full size fridge and a stove top. Entire staff is outstanding and they really do care. Safe area also.
Thank you for taking the time to leave us your feedback. I am so pleased to hear you were satisfied with our staff. We strive to make all of our guest feel as if they are at home away from home. Thank you again for staying with us and we hope to see your again!
Kim, thank you for being our guest. A good nights' sleep is a must for any guest, so we are sorry this was not your experience due to the noise issue. We wish we had an opportunity to address this and make your experience a relaxing one. Everything we do is aimed at providing you with an excellent hotel experience. We hope to have the chance to prove it to you on a future stay. Sincerely, Hotel Management