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Recent guest reviews

The staff was wonderful and very friendly! The hot tubs and pool were very nice. The bed was very hard that was probably my least favorite part. Also the walls between units are very thin so basically no privacy.

Location

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The had the such friendly and helpfull staff at Westgate. The property was beautiful woth lots of things for families to do. The rooms were nice and clean. It was a great bang for my buck staying here. Loved it and will stay again next time we are in AZ.

Bed bugs were a large factor in my negative rating of the Westgate resort in Mesa from 4/26/21 - 4/30/21. We had two rooms, with my wife and I in one, and my brother in another. My brother woke up with a few bites the first night and didn’t put it together but the second night he woke up to bites all over his body. Head to toe. He went to the front desk and they gave him another room and immediately had him sign some kind of medical release which we can still not get a copy of to this day. It took the Westgate a week to give a full refund for the one room but better late than never. I called the health dept who just gave me the report from their inspection. The health dept told me that it was a large infestation that had been there for quite some time so I wonder about current cleaning standards not being up to par. To their credit the health dept told me that the Westgate plans to triple clean both of the rooms my brother occupied. Just make sure to always check for bed bugs in any hotel room you stay in. I would not wish what we have been through on anyone. And it’s not over yet...

I liked the fact that everything was so clean and the staff was beyond helpful i have no complaints definitely will book here again

Grills cooking area beautiful, Pool outstanding

Great property at a great price. We didn’t use the amenities but our space was perfect for 3 people.

I reserved two rooms under the same name and they couldn’t put our rooms near each other. The bathtub was filthy. They had a coffee pot but were out of coffee for the room during our whole stay. There are not enough chairs by the pool for guests. No housekeeping so I called for more towels and toilet paper but they didn’t come until I called again the next day.

It was amazing It was great I will definitely be back

We really enjoyed the clean pool area & comfortable lounge chairs. The room was clean and tasteful. Having dishes was in the kitchenette was a bonus.

We loved being able to wake up and drink coffee outside on the mini patio right outside our room. Watching the golfers and well mainained greens was nice. I can't say that I didnt like anything about our stay

This was a mistake as soon as I checked in. I wanted to cancel the reservation right away but ended up staying to avoid the run around for cancellation (they were giving me a 1-800 number to call). Just poor communication, lack of transparency and horrible customer service. I understand times are different because of Covid-19 pandemic but you can't deliver poor service and still charge top dollars.

The resort had big rooms and full amenities. The pool was nice and heated. We had washer and dryer as well. It was very comfortable and we had plenty of room. The only issue was it could have been cleaner. The floor was dirty and the staff must not have cleaned under beds and couches, and between counters and stove, so there was some residual dust and dirt and food crumbs so we had to do some self cleaning to feel comfortable.

Maid service was terrible. Not once in the week we were there were the floors cleaned, when we arrived there was no sheet on the bed, coffee packages were not left in the room 3 days out of our stay. Walls between room were so thin we could hear every noise from our neighbors.

The grounds were scenic. Liked the Jacuzzi. Check in time was very late, if you were to have an evening engagement, no time to settle and then get there. Floors (so I wonder about the rest of the room) were filthy. After shower, had to brush the bottoms off my feet before putting on socks. I'm a bare footer, so I really noticed that. Had to go to the main office to get ice, and you had to wait for them to get it for you. Just not very impressed.

They didn't remake the room! No bed made no fresh towels no resupply soap. Then when told staff at desk during check out instead of saying sorry they said it WAS done. Poor on there part. They refunded us 10 bucks. Big whoop.

Very clean and spacious room. Poor quality shampoo and conditioner. Didn’t use many of the amenities but loved the property and the friendly staff.

E Mckellips Rd Mesa AZ

Hotel highlights

  • Free parking
  • Outdoor pool
  • Fitness center
  • WiFi in rooms (fees apply)

Located in East Mesa, Westgate Painted Mountain Golf Resort is within a few miles (5 km) of sights such as Arizona Commemorative Air Force Museum and Longbow Golf Club. This 4-star resort has 76 guestrooms and offers an outdoor pool, free self parking, and a gym.


Rooms

All 76 rooms provide washers/dryers, balconies, and microwaves. Guests can expect WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and ceiling fans. Housekeeping is available once per stay.


Property features

At Westgate Painted Mountain Golf Resort, guests enjoy features like an outdoor pool, a gym, and 2 spa tubs. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include a steam room, a business center, and coffee/tea in a common area.

Room options

Villa, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Villa, 2 Bedrooms

2 King Beds and 1 Double Sofa Bed | Sleeps 6

Studio (Villa)

1 King Bed | Sleeps 2

Guest reviews for Westgate Painted Mountain Golf Resort

Everyone (20) Couples (11) Family (12) Friends (2) Other (2)
5
Partner Couples

The staff was wonderful and very friendly! The hot tubs and pool were very nice. The bed was very hard that was probably my least favorite part. Also the walls between units are very thin so basically no privacy.

By on Nov 16, 2021

5
Everyone

Location

By on May 12, 2021

Review comment responded on May 20, 2021

We appreciate your review!

4
Everyone

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By on May 12, 2021

5
Partner Couples

The had the such friendly and helpfull staff at Westgate. The property was beautiful woth lots of things for families to do. The rooms were nice and clean. It was a great bang for my buck staying here. Loved it and will stay again next time we are in AZ.

By on May 7, 2021

1
Family Partner Couples

Bed bugs were a large factor in my negative rating of the Westgate resort in Mesa from 4/26/21 - 4/30/21. We had two rooms, with my wife and I in one, and my brother in another. My brother woke up with a few bites the first night and didn’t put it together but the second night he woke up to bites all over his body. Head to toe. He went to the front desk and they gave him another room and immediately had him sign some kind of medical release which we can still not get a copy of to this day. It took the Westgate a week to give a full refund for the one room but better late than never. I called the health dept who just gave me the report from their inspection. The health dept told me that it was a large infestation that had been there for quite some time so I wonder about current cleaning standards not being up to par. To their credit the health dept told me that the Westgate plans to triple clean both of the rooms my brother occupied. Just make sure to always check for bed bugs in any hotel room you stay in. I would not wish what we have been through on anyone. And it’s not over yet...

By on May 6, 2021

5
Family

I liked the fact that everything was so clean and the staff was beyond helpful i have no complaints definitely will book here again

By on May 5, 2021

Review comment responded on May 20, 2021

We appreciate you taking the time to leave us a review!

5
Friends

Grills cooking area beautiful, Pool outstanding

By on Apr 26, 2021

5
Family

Great property at a great price. We didn’t use the amenities but our space was perfect for 3 people.

By on Apr 17, 2021

Review comment responded on May 20, 2021

Thank you for sharing your experience with us!

2
Family Friends

I reserved two rooms under the same name and they couldn’t put our rooms near each other. The bathtub was filthy. They had a coffee pot but were out of coffee for the room during our whole stay. There are not enough chairs by the pool for guests. No housekeeping so I called for more towels and toilet paper but they didn’t come until I called again the next day.

By on Apr 10, 2021

5
Family with small children Family

It was amazing It was great I will definitely be back

By on Apr 6, 2021

Review comment responded on May 20, 2021

We appreciate you taking the time to share your experience with us!

Westgate Painted Mountain Golf Resort

6302 E Mckellips Rd, Mesa, AZ 85215
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