The hotel room wasn't what we expected for the price we paid. Water pressure sucked. Toilets so low it was like squatting. The toilet, tub, and carpet were stained. Bed way too soft. No luggage rack. Had to use a laundry cart. Worst part someone tried to steal the catalytic converter from my truck. Of course the hotel security cameras caught nothing. The property said they will not take any responsibility for the things which happen outside the hotel premises. How is the property parking lot not part of the hotel premises?
I have stayed at this property 7 times in the last 3 years. Never again. Bed is loud. Mold in the shower. I think all the homeless gather every night in the parking lot.
I have stayed at this location several times in the past few years for work. This is the last time. The room was good. But getting to the room is tricky. Bunch of homeless and undesirable people walking around. Doesn’t really feel safe.
I love how the staff left u alone unless u needed them.for anything
This inn is rundown with filthy room carpet and an uncomfortable bed.
The exterior was nice (could use a few more parking lot lights though) and the interior was okay but the halls smelled like mold / mildew. The room / sheets smelled like mold / mildew as well. The bathroom sink area was the size of a small closet (like for coats) so not enough room for more than one person. Also, the breakfast was okay but did find a rotten piece of fruit in the bowl of apples.
bed was very comfortable, slept very good, and staff was very helpful
The hot breakfast was good although the space to eat is pretty small during the busy time. The room itself smelled very musty upon entering and the toilet bowl had a grey film inside as if they hadn’t taken a scrub wand to it in weeks. The toilet bowl also had a tricky handle. The maid only cleaned up half of our trash from the night before (we had to leave some out on the desk and counter top since the waste bins are so small). Overall I wouldn’t stay at this location again.
Great location for my appointment... Close to where I needed to be the next day!
Bathroom dirty, trash was not empty, felt the dirtiness all night... couldnt sleep.... should change the name to not update todate fairlief inn...😂
Front desk attendant very nice. Helpful. Professional.
Decent hotel near airport with very friendly staff at a good price.
Clean and comfortable room with friendly staff. Enjoyed the convenience of the hotel. Reasonable for what you get.
Excellent room, quiet stay, very prompt house-keeping service. I would definitely come back again and recommend to others.
Good hotel related to value and location - I would stay here again given the price and location to work
staff were friendly on check in and through out my stay. I enjoyed the morning breakfast, the rooms were clean and big; loved that they have a mini fridge. Overall a great stay. I would book with them again.
Located in Deer Valley within a mile (2 km) of University of Phoenix-Northwest Learning Center, Comfort Inn & Suites Phoenix North / Deer Valley is within a few miles (5 km) of Cave Creek Golf Course. This 64-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free full breakfast is served each morning from 7:00 AM to 9:00 AM.
All of Comfort Inn & Suites Phoenix North / Deer Valley's 64 rooms are recently renovated and have an array of amenities, including MP3 docks, microwaves, and refrigerators. 32-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are also standard.
Comfort Inn & Suites Phoenix North / Deer Valley features an outdoor pool, a children's pool, and a gym. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Other amenities at this family-friendly hotel include a spa tub, free WiFi in public areas, and a business center.
The hotel room wasn't what we expected for the price we paid. Water pressure sucked. Toilets so low it was like squatting. The toilet, tub, and carpet were stained. Bed way too soft. No luggage rack. Had to use a laundry cart. Worst part someone tried to steal the catalytic converter from my truck. Of course the hotel security cameras caught nothing. The property said they will not take any responsibility for the things which happen outside the hotel premises. How is the property parking lot not part of the hotel premises?
I have stayed at this property 7 times in the last 3 years. Never again. Bed is loud. Mold in the shower. I think all the homeless gather every night in the parking lot.
I have stayed at this location several times in the past few years for work. This is the last time. The room was good. But getting to the room is tricky. Bunch of homeless and undesirable people walking around. Doesn’t really feel safe.
Sorry to hear you did not feel safe during your stay we do our best to keep the homeless people away from the hotel.
I love how the staff left u alone unless u needed them.for anything
Thank you for staying with us I will share your comments with the staff.
Thank you for staying with us.
This inn is rundown with filthy room carpet and an uncomfortable bed.
Sorry to hear we did not meet the standards you expect while staying at a Comfort Inn.The carpet and the beds are all brand new when we did the renovation last Aug. Sorry to hear you felt the beds where uncomfortable.
Thank you for staying with us and it looks like you enjoyed your stay. Hope you will stay with us on your next trip to Phoenix.
The exterior was nice (could use a few more parking lot lights though) and the interior was okay but the halls smelled like mold / mildew. The room / sheets smelled like mold / mildew as well. The bathroom sink area was the size of a small closet (like for coats) so not enough room for more than one person. Also, the breakfast was okay but did find a rotten piece of fruit in the bowl of apples.
Sorry we did not live up to the expectation you expect when stay at a Comfort Inn. I will share your feedback with the proper staff members to make sure this will not occur in the future.
bed was very comfortable, slept very good, and staff was very helpful
Thank you for staying with us and we are glad to hear you enjoyed your stay and the comfy bed. We hope to see you soon.
The hot breakfast was good although the space to eat is pretty small during the busy time. The room itself smelled very musty upon entering and the toilet bowl had a grey film inside as if they hadn’t taken a scrub wand to it in weeks. The toilet bowl also had a tricky handle. The maid only cleaned up half of our trash from the night before (we had to leave some out on the desk and counter top since the waste bins are so small). Overall I wouldn’t stay at this location again.
Dear Guest, Looks like we fell short on your expectation. I would like to apologies on behalf of our housekeeping team and we will make sure they clean bathroom good and take out all trash from guest rooms. I assure you it was an isolated incident and will not happen again. Hopefully you will give us another chance to provide exceptional service and exceed your expectation.
Sorry to hear you did not enjoy your stay. I will share your comments with the staff.