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Downtown Phoenix Hotel

Property class: 2.5

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Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Vending machine
Lobby
Laundry
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
424 W Van Buren St, Phoenix, AZ, 85003
  • Place, The Van Buren
    ‪2 min walk‬
  • Place, Arizona Financial Theatre
    ‪5 min walk‬
  • Place, Phoenix Convention Center
    ‪12 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for 2 Queen Bed Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

2 Queen Bed Non-Smoking

7.8 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

One King Bed Non-Smoking

7.4 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed Non-Smoking

Shower, hair dryer, towels, soap

1 Queen Bed Non-Smoking

8.2 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Queen Beds, Non-Smoking Accessible Walk-In Shower

Desk, laptop workspace, iron/ironing board, free WiFi

2 Queen Beds, Non-Smoking Accessible Walk-In Shower

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking Accessible, Walking Shower

Desk, laptop workspace, iron/ironing board, free WiFi

One King Bed, Non-Smoking Accessible, Walking Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Downtown Phoenix Hotel is adjacent to The Van Buren and within a 5-minute walk of other popular sights like Arizona Financial Theatre. This 36-room hotel welcomes guests with in-room amenities like MP3 docks, refrigerators, and microwaves.

What's nearby

  • The Van Buren - 2 min walk - 0.1 miles
  • Arizona Financial Theatre - 5 min walk - 0.3 miles
  • Arizona State University - Downtown Phoenix - 8 min walk - 0.5 miles
  • Phoenix Convention Center - 12 min walk - 0.7 miles
  • Mortgage Matchup Center - 12 min walk - 0.7 miles

Getting around

  • Van Buren - 1st Ave Station - 6 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Ziggy's Magic Pizza Shop - ‬1 min walk
  • ‪Crescent Ballroom - ‬3 min walk
  • ‪Cornish Pasty Co - ‬8 min walk

About this property

Downtown Phoenix Hotel

Downtown Phoenix Hotel features free WiFi in public areas, express check-out, and laundry facilities. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Other amenities at this golf hotel include a garden and a vending machine.
Guests can expect free WiFi and 37-inch LCD TVs with satellite channels. Other standard amenities include MP3 docks, refrigerators, and microwaves.

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Hotel San Carlos - Downtown Convention Center
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  • Restaurant
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The price is $96
May 3 - May 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1962
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Frequently asked questions

What can I see within easy reach of Downtown Phoenix Hotel?

This hotel is situated in Downtown Phoenix within a short 19-minute walk of Chase Field and also 15 minutes on foot from Mortgage Matchup Center. You'll also find The Van Buren and Arizona Financial Theatre less than a mile away.

How much does it cost to stay at Downtown Phoenix Hotel?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Downtown Phoenix Hotel on May 6, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Downtown Phoenix Hotel?

Yes, self parking is offered for free at the hotel.

Does Downtown Phoenix Hotel include a casino on the premises?

No, Downtown Phoenix Hotel doesn't have a casino.

Will I find an indoor pool at Downtown Phoenix Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Downtown Phoenix Hotel?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk plus some guestrooms include a courtyard view and free WiFi.

Are there hot tubs at Downtown Phoenix Hotel?

No, there isn't a spa tub at this hotel.

Does Downtown Phoenix Hotel have a restaurant with a breakfast menu?

No, Downtown Phoenix Hotel doesn't have a restaurant that serves breakfast.

Will Downtown Phoenix Hotel allow pets to stay for free?

No, pets aren't allowed at Downtown Phoenix Hotel.

Are there connecting rooms at Downtown Phoenix Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Downtown Phoenix Hotel?

The closest major airport to Downtown Phoenix Hotel is Phoenix Sky Harbor Intl. Airport (PHX), which is 9.7 mi away (16 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 19 mi away (27-minute drive).

Are there rooms with balconies that I can book at Downtown Phoenix Hotel?

No, there aren't any guestrooms with balconies at Downtown Phoenix Hotel.

Downtown Phoenix Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 88 out of 1002 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Karla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a great deal for a four night stay during a busy weekend. The hotel was very clean and well maintained.
Stayed 4 nights in Apr 2026

2/10 Terrible

Rebecca

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is a MOTEL not a hotel. Room was really run down and moldy. They have attempted to add some new touches, but it's like putting lipstick on a pig. We couldn't get out of there fast enough. The pictures are extremely deceiving!! Book elsewhere.
Stayed 1 night in Mar 2026

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a business trip and worked wonderfully.
Stayed 2 nights in Mar 2026

4/10 Poor

marcus

Stayed 1 night in Feb 2026

6/10 Okay

Ali

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nothing fancy but clean and friendly for a fair price. Lots of things in walking distance.
Stayed 2 nights in Jan 2026

6/10 Okay

Dave, Worthington

Stayed 2 nights in Jan 2026

8/10 Good

jennifer, Kingman

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Upgraded and clean on the inside but a very small room, outside is not as nice but it’s downtown so expected unless you pay for a 4 star hotel. There was construction across the street so it was a little difficult to get into the parking lot. Decent prices in a convenient area.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
This was a great value. Our 9 pm flight was cancelled and we were rebooked for the following morning. We just needed a place to sleep near the airport. The gentleman at the desk was very pleasant. The basic room had what we needed. It was clean and quiet and the bed was comfortable.
Stayed 1 night in Jan 2026

2/10 Terrible

German

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and full of roaches
Stayed 1 night in Jan 2026

10/10 Excellent

Valentin

Stayed 3 nights in Jan 2026

10/10 Excellent

Derdrick

Stayed 3 nights in Jan 2026

6/10 Okay

Darrin

Business traveler
Disliked: Amenities
Room was ok. Bathrooms were certainly not the best, but survivable. Location is rough. I hear a lot of chaos outside of my room each night and had a healthy concern. I wouldn't stay here with little kids due to the surroundings. A good amount of recreational drug users around the way. No judgement if your into that...just not what I'm trying to deal with.
Stayed 1 night in Jan 2026

10/10 Excellent

Julie, ROSELLE

Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Diana

The room was Great Very clean and the staff was kind. Thank you 🙏♥️
Stayed 1 night in Jan 2026

2/10 Terrible

nicholas

Disliked: Cleanliness, staff & service, amenities
Room was disgusting. Bathroom door was broken counters sticky and pillows were discolored. Told the office staff that im not staying in that room. Was told im sorry i cant offer a refund . And we werent sent on our way.
Stayed 1 night in Jan 2026

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

marissa

Stayed 1 night in Jan 2026

10/10 Excellent

charlyna kwi

Stayed 1 night in Jan 2026

6/10 Okay

James

Liked: Cleanliness
I stayed at the Downtown Phoenix Hotel. Jan 18-22. I would agree with other reviews, book a double bed if you can. The Single Queen is very small, not much room at all. If traveling solo like me, it's doable. It was clean on arrival, but had to remind front desk about housekeeping as they missed me a few times. Sandi ? The front desk person was very pleasant and helpful. Also the area has a homeless population, and seems sketchy, but I had no problems, just be aware and cautious like anywhere. Maybe budget a bit higher and try elsewhere if possible.
Stayed 4 nights in Jan 2026

2/10 Terrible

Mike

Business traveler
Disliked: Cleanliness, amenities
The pics are a fairy tale compared to real life. Musty mildew smell, growth in the shower, lumpy bed, peeling wall paper….the place is disgusting. Also, this is NOT a “hotel”….this is a motel at best, motel 6 would be a HUGE upgrade. Stay elsewhere.
Stayed 2 nights in Jan 2026

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 3 nights in Jan 2026

4/10 Poor

Crystal

Disliked: Amenities, property conditions & facilities
I’m not sure how this hotel had such a high rating. I was extremely disappointed. I stayed last weekend for 3 nights to attend a youth sports event. The bonuses: location to the convention center was walkable and the room was clean. The negatives: the area around the hotel is extremely loud at night with street racing and music from near by venues, the room smelled like mold, our heating/air did not work the first night and the room was was damp and cold (both my daughter and got sick and are still recovering), the second day the cleaning lady left my door wide open for anyone to walk into and the owner didn’t think it was that big of a deal, once the air/heater was working the room never warmed up at night and stayed at a lukewarm temp and had to request extra blankets. The hotel was not worth the money I paid for it and I will definitely not be staying at the location again.
Stayed 3 nights in Jan 2026

2/10 Terrible

Delina

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This was a nightmare! I was unsafe as a female traveling alone. The hotel was in a terrible part of town. The pictures on the site were misrepresenting the property in many ways. I took photos and can share if needed. There were homeless people out my door and circling my rental in broad daylight. I tried to cancel my room and move to a safer location immediately upon arrival. The owner was rude and refused to acknowledge an issue or refund my stay. The closet was a piece of plyboard on a metal shelf. I have stayed in better places in a 3rd world country. I was mortified when the uber driver went to drop me off afraid to get out of the car. The lobby was the size of a restroom and locked at all times. Please do not stay here. You are not safe!
Stayed 5 nights in Jan 2026