Green Hotels in Phoenix Hill

"I arrived to check in at 6:00 pm and stood in line for 30 minutes only to be told my room wasn’t ready but would be ready in 45 minutes. An hour and half later at 8:10 I went back to the front desk to be told it still wasn’t ready. At 8:45 I finally received keys to the room only to arrive at the room to find it’s not the room I reserved. I reserved a junior presidential suite with a king bed but got put in a double bed suite. There was also a dirty towel left hanging on the back of the bathroom door. The only compensation offered for all of this was free breakfast which we couldn’t even use. The experience was extremely frustrating and below par to say the least."

"Great location and staff."

"Excellent room, super clean and comfortable. "