They asked me to schedule room cleaning service and then they didn't do it.
Easy check in. Friendly staff. Nothing to complain about.
General area was safe with convenient access to 276 /76. Had a lot of dining options as well on nearby Ridge Pike. I drove into Philly, which was a bit of trek, but certainly doable. Pluses included easy parking and a friendly staff. Less positive, the bedding could be updated, with newer bedding and more comfortable pillows. Also, for cleanliness, everything was generally clean but not spotlessly clean as one would hope. Lastly, for purposes of quiet, the walls could be a bit thicker (weren't paper thin either), but myself as a sound sleeper didn't have any major issues. I'd say overall a good value and convenient, but certainly falls just a hair shot of excellent.
The toilet clogged and then the flapper did not seal and there was water all over the floor.
I stayed at this property a few years ago and at the time was very impressed with cleanliness, staff, and upkeep of the property (inside and out) as a whole. This time, I was disappointed in my room specifically. The sheets were showing serious signs of wear (not dirty, just threadbare in several spots), the carpet had stains, the sitting couch had stains, and there was rust in the tub/shower around the fixtures. Although they claim each room is cleaned and sanitized with Lysol, I brought my own disinfectant wipes to clean the areas I knew I would be touching. There was an awful lot of dirt and grime on those wipes when I was done, especially on the handle to the cabinet to the refrigerator. My room was on the top floor in the rear of the building, facing the highway, so it was extremely loud all night because of course the sound barrier for the highway doesn't climb to the 5th floor. Although the location is perfect for what I needed, I will likely look for other options, should I need a room in the area in the future.
All was good
Chemical Road side of the hotel is much quieter than the highway side- make sure you get an even numbered room! Bed and pillows were very comfortable. The tv picture in this room was blue-very disconcerting. Good place to stay if working in the area.
Clean and professional, good service, nice rooms, accessable
The bed was very comfortable. But was taken aback only being given one hanger in the room!
The hotel is much too close to I-476. Traffic noise persists 24/7 making it nearly impossible to sleep
I love the Hampton Inn. People were friendly and accommodating. Very very clean. The only thing is that the breakfast is my favorite part - I knew they wouldn't have a buffet because of COVID, but I was hoping to at least have Grab n Go. This was disappointing as it's my favorite aspect of Hampton Inns.
Staff- friendly and accommodating. Hotel room- very nice and clean. Amenities- all closed due to COVID-19. Will stay at this location again- Easy drive into Philly and much cheaper than hotels in Philly.
NICE AND FRIENDLY STAFF VERY HELPFUL VERY KNOWLEDGEABLE
The room had a mild odor. The bathroom toilet was clogged and overflowed while I was in the shower and made a mess all over the bathroom. Staff was able to fix the toilet and clean the room promptly.
Hampton Inn Plymouth Meeting places you within 2 miles (3 km) of Plymouth Meeting Mall and LEGOLAND® Discovery Center. This 136-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. The onsite restaurant is a great place to grab a bite to eat, or mingle with other guests at the free manager's reception on select days.
40-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are also available. Housekeeping is available on request.
Renovated in 2016, Hampton Inn Plymouth Meeting offers a gym, free WiFi in public areas, and conference space. There's free parking and a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
They asked me to schedule room cleaning service and then they didn't do it.
Easy check in. Friendly staff. Nothing to complain about.
Thank you so much for your feedback. We are happy to hear you enjoyed your stay.
General area was safe with convenient access to 276 /76. Had a lot of dining options as well on nearby Ridge Pike. I drove into Philly, which was a bit of trek, but certainly doable. Pluses included easy parking and a friendly staff. Less positive, the bedding could be updated, with newer bedding and more comfortable pillows. Also, for cleanliness, everything was generally clean but not spotlessly clean as one would hope. Lastly, for purposes of quiet, the walls could be a bit thicker (weren't paper thin either), but myself as a sound sleeper didn't have any major issues. I'd say overall a good value and convenient, but certainly falls just a hair shot of excellent.
Thanks For Your Feedback! We Appreciate you staying with us!
The toilet clogged and then the flapper did not seal and there was water all over the floor.
Dear Brian, Thank you for your feedback. I have brought this to the attention of our Chief Engineer to address immediately. My apologies for the inconvenience this might have caused you. Please consider returning to us again so we can give you a better experience!
I stayed at this property a few years ago and at the time was very impressed with cleanliness, staff, and upkeep of the property (inside and out) as a whole. This time, I was disappointed in my room specifically. The sheets were showing serious signs of wear (not dirty, just threadbare in several spots), the carpet had stains, the sitting couch had stains, and there was rust in the tub/shower around the fixtures. Although they claim each room is cleaned and sanitized with Lysol, I brought my own disinfectant wipes to clean the areas I knew I would be touching. There was an awful lot of dirt and grime on those wipes when I was done, especially on the handle to the cabinet to the refrigerator. My room was on the top floor in the rear of the building, facing the highway, so it was extremely loud all night because of course the sound barrier for the highway doesn't climb to the 5th floor. Although the location is perfect for what I needed, I will likely look for other options, should I need a room in the area in the future.
Thanks for your Feedback! We Apologize that you had some problems during your stay, Please return to us so that we can give you a happier experience!
All was good
Thanks for your Feedback! We Appreciate you staying with us!
Thanks for your Feedback! We Appreciate you staying with us!
Chemical Road side of the hotel is much quieter than the highway side- make sure you get an even numbered room! Bed and pillows were very comfortable. The tv picture in this room was blue-very disconcerting. Good place to stay if working in the area.
Thanks for your feedback! We appreciate you staying with us!
Thanks For your Feedback! We Appreciate you staying with us!
We are so sorry that you had that experience. We are working on staffing so that it never happens again.