The carpet in our room was covered in stains!! And only one of the key cards given to us would work- went down twice and they still didn’t fix it
The property was clean. The staff was helpful and kind
I got to the hotel and had to wait an hour for my room. This was at 8pm and I had to get up at 4am the next morning. I was not happy.
included breakfast is good.
Nice spacious room. Breakfast is very disappointing.
Price was much higher than usual.
One staffer was totally clueless when answering the phone and me wait 45 minutes just to tell me something that took ten seconds. Once we arrived the same staffer sent us the wrong room and told me it was my fault, until I showed him what he wrote. He was not sincere. Also there was no body wash or wash clothes in the room. We paid for breakfast and upon arriving learned they would not be serving breakfast.
Breakfast was not very good. I guess due to Covid.
Extremely clean hotel with air purifiers and ceiling fans in the Pure designated rooms. The pool books up quickly, and the breakfast bags were nothing to write home about, but that’s Covid for you!
I liked how quiet my floor was because I stayed here for rest. The room was extremely outdated and had stains on the carpet. The guests walked around the hotel without their masks and no one enforce the importance. There were signs throughout the hotel that should have been removed because the guests did not have to use them. I could not continue to walk in and out and decided to leave and go to another hotel.
The breakfast bag is not very good. Otherwise, room and everything else is ok.
Kendall at the front reception is very nice and would go out of his way to help us
We had a good stay. People were nice. Pool to small with a party going on, and others want to swim
It was close to the highway, but quiet. the rooms were a good size. I wish there were a nightlight in the bathroom, rather than just the bright one for guidance in a strange room at night.
SpringHill Suites by Marriott Philadelphia Plymouth Meeting is a short stroll from Plymouth Meeting Mall and LEGOLAND® Discovery Center. This 199-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi. Located centrally in Plymouth Meeting, it's connected to a shopping center and also close to Theatre Horizon and Centre Theater.
Guests can expect free WiFi and 37-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also available.
SpringHill Suites by Marriott Philadelphia Plymouth Meeting features an indoor pool, a 24-hour gym, and a 24-hour business center. Self parking is offered for USD 5.00 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a computer station, express check-out, and a terrace.
The carpet in our room was covered in stains!! And only one of the key cards given to us would work- went down twice and they still didn’t fix it
The property was clean. The staff was helpful and kind
Dear Melissa, Thank you for staying with us at the Plymouth Meeting SpringHill Suites. We strive for 100% guest satisfaction. We hope to serve you when your travels bring you to Plymouth Meeting, PA. We wish you safe travels!
I got to the hotel and had to wait an hour for my room. This was at 8pm and I had to get up at 4am the next morning. I was not happy.
Dear Adianiz, Thank you for staying with us at the Plymouth Meeting SpringHill Suites. We strive for 100% guest satisfaction. We apologize for not having a room ready for you; we did our best to get a room cleaned for you. We hope to serve you when your travels bring you to Plymouth Meeting, PA. We wish you safe travels!
included breakfast is good.
Nice spacious room. Breakfast is very disappointing.
Price was much higher than usual.
Dear Valued Guest, Thank you for staying with us at the Plymouth Meeting SpringHill Suites. We strive for 100% guest satisfaction. We are glad you enjoyed your stay! We hope to serve you when your travels bring you to Plymouth Meeting, PA. We wish you safe travels!
One staffer was totally clueless when answering the phone and me wait 45 minutes just to tell me something that took ten seconds. Once we arrived the same staffer sent us the wrong room and told me it was my fault, until I showed him what he wrote. He was not sincere. Also there was no body wash or wash clothes in the room. We paid for breakfast and upon arriving learned they would not be serving breakfast.
Dear Valued Guest, Thank you for staying with us at the Plymouth Meeting SpringHill Suites. We strive for 100% guest satisfaction. We have shared your concerns with the various departments to address your concerns. We wish you safe travels!
Breakfast was not very good. I guess due to Covid.
Dear Valued Guest, Thank you for staying with us at the Plymouth Meeting SpringHill Suites. We strive for 100% guest satisfaction. We are sorry that you did not enjoy breakfast. We hope to serve you when your travels bring you to Plymouth Meeting, PA. We wish you safe travels!
Dear Valued Guest, Thank you for staying with us at the Plymouth Meeting SpringHill Suites. We strive for 100% guest satisfaction. We are glad you enjoyed your stay! We hope to serve you when your travels bring you to Plymouth Meeting, PA. We wish you safe travels!
Dear valued guest, Thank you for taking the time to submit your honest feedback. I want to sincerely apologize for falling short of expectations. I have shared your feedback with the leadership and maintenance teams to ensure that these issues do not occur again in the future. We hope you choose to stay with us again when your travel needs bring you to the area so we can try to restore your faith with us! All the best, SHS Leadership Team