When I arrive to the property after calling the night before about early check in and the fact that i was driving from Charlotte to attend my grandmothers funeral (which i missed by the way) I arrive and explained my situation again the lady at the front Desk who is very rude by the way told me to wait outside for 20 minutes and she will call me with my early check in never called I ended up having to go back in for a different lady who was nice to tell me that there will be no possible way to check in before four and that’s fine i understand that there was no Guarantee however that is what the First Lady should of told me and i would have made other arrangements when i first got there instead of waiting around for her but all in all it definitely put a damper on my trip and if i had another place to stay i would have left this hotel
Our bathroom door was a trap but other than that, we loved our hotel room.
Great room
It was very clean and beautiful. The restaurant was amazing tbe burger with cheese, bacon, etc was super good! Hotel was great and peaceful with a great view peace and quiet.😊
When I checked in, I was told that there was a $12 per day parking fee. I had not seen this on the Orbitz confirmation email, but when I went back and reviewed the fine print of the original listing, it was there. So it is something I could have been aware of if I had taken the time to read the original listing in great detail. However, I think this should be made much more obvious on the listing, since this fee was excessive and unfair in my opinion. I had another issue when I got to my room, which was that the room safe was locked. Eventually, engineering had to come to the room while I was in it to unlock the safe. Since I had no claim of having anything of mine in the safe (it was locked by the prior occupant), I did not understand why I personally had to be in the room for engineering to do this, but I guess there is some rationale. Anyway, the engineering gentleman was very nice and very efficient, so the problem got resolved. Overall, the hotel was very clean and the room was spotless. Breakfast options were limited and somewhat pricy.
Great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great.
Wasn’t told about parking situation. Had to leave quickly and I had to pay for parking.
I enjoyed the hospitality that was showed by the entire staff. Very polite, and helpful. The room was very well kept, and if I needed anything else it was always taken care of.....
The hotel is nice. However, the ambient is the opposite. People standing in hallways listening to music, taking so loud, dancing, etc until 3 am, I stayed for three nights and it was the same nightmare every night, called front desk three times one night and never did something about it. Parking lot looks like a landfill and full of people that made me feel unsecured.
Close to airport and had a shuttle running. During these trying times staff accommodated our needs after a long journey.
Like the fact that it has a restaurant/bar and VIP lounge but didn’t like that I paid for the lounge and didn’t get to use it as it was under construction. Also, breakfast food is horrific. Bad buffet.
Keith in the barroom was fabulous. Lack of free breakfast was a disappointment.
They redone the rooms which are now very nice. Overall very pleased with service and accommodations!
Everything was awesome the service was great will tell all my friends.
Delta Hotels by Marriott Philadelphia Airport places you within a 15-minute drive of popular attractions such as Wells Fargo Center and University of Pennsylvania. This 3.5-star hotel has 348 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and a free airport shuttle.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 1:00 PM and on weekends from 6:00 AM to 1:00 PM.
Delta Hotels by Marriott Philadelphia Airport's 348 rooms are recently renovated and provide coffee makers, free bottled water, and safes. 42-inch TVs come with cable channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include phones, ironing boards, and desks.
Renovated in 2020, Delta Hotels by Marriott Philadelphia Airport offers a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 12 per night, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, a microwave in a common area, and a computer station.
When I arrive to the property after calling the night before about early check in and the fact that i was driving from Charlotte to attend my grandmothers funeral (which i missed by the way) I arrive and explained my situation again the lady at the front Desk who is very rude by the way told me to wait outside for 20 minutes and she will call me with my early check in never called I ended up having to go back in for a different lady who was nice to tell me that there will be no possible way to check in before four and that’s fine i understand that there was no Guarantee however that is what the First Lady should of told me and i would have made other arrangements when i first got there instead of waiting around for her but all in all it definitely put a damper on my trip and if i had another place to stay i would have left this hotel
Our bathroom door was a trap but other than that, we loved our hotel room.
Cynthia, Thank you for the 5 out of 5 rating! We loved having you as our guest.
Great room
Thank you David! See you again soon.
It was very clean and beautiful. The restaurant was amazing tbe burger with cheese, bacon, etc was super good! Hotel was great and peaceful with a great view peace and quiet.😊
Thank you Mathew for the wonderful review. The burger is a favorite for me also! I am glad you enjoyed. See you again soon.
When I checked in, I was told that there was a $12 per day parking fee. I had not seen this on the Orbitz confirmation email, but when I went back and reviewed the fine print of the original listing, it was there. So it is something I could have been aware of if I had taken the time to read the original listing in great detail. However, I think this should be made much more obvious on the listing, since this fee was excessive and unfair in my opinion. I had another issue when I got to my room, which was that the room safe was locked. Eventually, engineering had to come to the room while I was in it to unlock the safe. Since I had no claim of having anything of mine in the safe (it was locked by the prior occupant), I did not understand why I personally had to be in the room for engineering to do this, but I guess there is some rationale. Anyway, the engineering gentleman was very nice and very efficient, so the problem got resolved. Overall, the hotel was very clean and the room was spotless. Breakfast options were limited and somewhat pricy.
Thank you for taking out the time to tell us about your recent experience. I am happy you enjoyed your stay with us and found our location convenient. I am glad our staff was able to help you with the safe issue. I appreciate your thoughtful comments about our engineer. We look forward to seeing you again soon!
Great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great.
I apologize on the behalf of the hotel and will address you complaints with the hotel Management team
Shakannah...My sincere apologies for the recent encounter you had with us. I will use your feedback as a training opportunity to improve our guest experience.