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City Express by Marriott Petoskey Harbor Springs

2.5 star property

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Photo gallery for City Express by Marriott Petoskey Harbor Springs

Cleanliness standards

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1314 US 31 N., Petoskey, MI, 49770
  • Place, Petoskey State Park
    ‪3 min drive‬
  • Place, Crooked Lake
    ‪5 min drive‬
  • Place, McLaren Northern Michigan Hospital
    ‪8 min drive‬
  • Airport, Pellston, MI (PLN-Pellston Regional)
    ‪31 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Petoskey

Located within a leisurely stroll of Lake Michigan, City Express by Marriott Petoskey Harbor Springs is within a few miles (5 km) of Petoskey State Park. This 65-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Petoskey State Park - 3 min drive - 2.3 miles
  • Crooked Lake - 5 min drive - 3.2 miles
  • Bear River Park - 7 min drive - 3.9 miles
  • Little Traverse History Museum - 7 min drive - 3.9 miles
  • McLaren Northern Michigan Hospital - 8 min drive - 4.3 miles

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 23 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Culver's - ‬6 min walk
  • ‪Taco Bell/KFC - ‬10 min walk
  • ‪Petoskey Brewing - ‬18 min walk
  • ‪Julienne Tomatoes - ‬6 min drive

About this property

City Express by Marriott Petoskey Harbor Springs

City Express by Marriott Petoskey Harbor Springs features a gym, free WiFi in public areas, and coffee in a common area. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a meeting room, a computer station, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Microwaves, coffee makers, and free local calls are also available. Housekeeping is not available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • No housekeeping service

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 31 2025 to April 15 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Cribs/infant beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-7:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Comfort Inn Hotel Petoskey
Comfort Inn Petoskey
Quality Inn Petoskey
Quality Petoskey
Quality Inn
Quality Inn Petoskey Harbor Springs
Quality Inn Petoskey-Harbor Springs Hotel
Quality Inn Petoskey-Harbor Springs Petoskey
Quality Inn Petoskey-Harbor Springs Hotel Petoskey

Frequently asked questions

Is a free cancellation option available at City Express by Marriott Petoskey Harbor Springs?

City Express by Marriott Petoskey Harbor Springs provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What is there to do near City Express by Marriott Petoskey Harbor Springs?

Based on positive ratings, guests enjoy the hotel's location in Petoskey, and it's within a short 13-minute walk of Lake Michigan. You'll also find Petoskey State Park and Crooked Lake within a short drive.

Is there parking available at City Express by Marriott Petoskey Harbor Springs?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does City Express by Marriott Petoskey Harbor Springs feature a casino on the premises?

No, City Express by Marriott Petoskey Harbor Springs doesn't have a casino.

Will I find an indoor pool at City Express by Marriott Petoskey Harbor Springs?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at City Express by Marriott Petoskey Harbor Springs?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a free daily breakfast and a 24-hour front desk.

Does City Express by Marriott Petoskey Harbor Springs have a hot tub?

No, there isn't a spa tub at this hotel.

Does City Express by Marriott Petoskey Harbor Springs feature a restaurant that includes a breakfast menu?

City Express by Marriott Petoskey Harbor Springs offers free continental breakfast each morning though there is no restaurant.

Will City Express by Marriott Petoskey Harbor Springs allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at City Express by Marriott Petoskey Harbor Springs for a fee of USD 25.00 per pet, per night.

Does City Express by Marriott Petoskey Harbor Springs have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from City Express by Marriott Petoskey Harbor Springs?

The closest major airport to City Express by Marriott Petoskey Harbor Springs is Pellston, MI (PLN-Pellston Regional), which is 17.2 mi away (23 minutes by car).

Are there rooms with balconies at City Express by Marriott Petoskey Harbor Springs?

No, there aren't any guestrooms at City Express by Marriott Petoskey Harbor Springs that offer a balcony.

City Express by Marriott Petoskey Harbor Springs Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 414 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Bradley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Decent room. A couple rough edges in the bathroom. Staff was very nice. Check-in was easy and fast.
Stayed 1 night in Dec 2025

10/10 Excellent

Rick

Liked: Property conditions & facilities
Property was undergoing renovation, but no issues with service or accommodations. Staff was great. Location a big plus. I would return should I return to ski here again.
Stayed 2 nights in Dec 2025

4/10 Poor

Lesley

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Place is under construction. Be prepared. Carpet throughout is pretty nasty. My mattress wasn’t centered on the bed frame resulting in the side support on the frame for the mattress sticking out about three inches, which was then hidden by the mattress cover. When walking by to get in bed, my leg hit the side support for the frame, slicing my leg open. Heat lamp in bathroom did not work either.
Stayed 1 night in Dec 2025

2/10 Terrible

stev

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The place was a dump, dirty unkept, construction work and debris/dust everywhere. I refused to stay in such a dirty place, i got a hotel else! But u guy's would only credit me 1 night. I never stayed there cause it was terrible! Expedia was no help and ill be contesting the charges cause it was so dirty/grimy i couldn't stay there! Staff was no help!! Shouldn't even been talking guests! Absolutely terrible!
Stayed 2 nights in Dec 2025

4/10 Poor

Susan

Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

10/10 Excellent

Dori

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2025

4/10 Poor

Tara

Liked: Staff & service
Disliked: Property conditions & facilities
Floors were filthy. Smelt like weed the whole time.
Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Stayed 1 night in Nov 2025

4/10 Poor

Suzan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was ok but place need remodel because was cracks and broken walls.
Stayed 1 night in Oct 2025

8/10 Good

CASSANDRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was under construction, but clean. For being an older hotel you could tell they still tried to take good care of it. I was disappointed there was no elevator. It made it a little more difficult to get to the second floor with what I had, I went alone and it was dark when I arrived. Breakfast was small but still had good options.
Stayed 1 night in Nov 2025

10/10 Excellent

Onjel

Stayed 2 nights in Jul 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk told us best place to park based on room proximity, undergoing some reconstruction, window taped off, but that explained the cheaper re rate, was goping for a hot breakfast or some boiled eggs, but still thankful for a safe, clean, warm place to rest. Mattress was great!!
Stayed 1 night in Oct 2025

2/10 Terrible

Samer

Disliked: Cleanliness, amenities
Drty, dark dangerous parking lot! A nightmare, walked into room saw dirty blankets and sheets, micro looking black items on blanket. Told manager as he stated he will see to refund. Disaster!
Stayed 1 night in Oct 2025

2/10 Terrible

Raj Anush

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not 4 star
Stayed 1 night in Oct 2025

4/10 Poor

Leyda

Disliked: Cleanliness, staff & service, property conditions & facilities
Centrally located, needs lots of renovation
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Oct 2025

8/10 Good

Saif ur Rehman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Alan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st room they tried to give me, the door was open, and inside the beds were not made there was a table flipped upside down on the bed, dresser was pulled out. They promptly switched my room to another room upstairs with apologies but the whole vibe of the hotel was just mold and outdated. Not sure how they got high reviews at all, but it was definitely not a clean place. But the bed was pretty comfortable tho
Stayed 1 night in Oct 2025

4/10 Poor

Gail

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property had not been maintain. Everything was falling apart or in need of repair.
Stayed 2 nights in Oct 2025

8/10 Good

Helen, Lennon

Liked: Cleanliness, amenities
Did not except building to be undergoing renovations
Stayed 1 night in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Tammy

Disliked: Property conditions & facilities
Stay was ok. They are renovating so things look a little busy. If they had redone our room already my advice find a better company. Our company would not leave a room looking like that, it was bad drywall and trim work. Don’t get me started on the Lino work 😳. Beautiful hotel just need a better crew fixing it up.
Stayed 1 night in Oct 2025

2/10 Terrible

Sierra

Do not stay here!

We checked in and went to the side door to walk to our room. There is construction going on outside, but we figured the room would be fine. Got into the hallway where some of the rooms are, and there was ceiling tiles missing with pipes showing. It seemed like there were some repairs going on with the pipes going all the way down the hall. Went into our room and was instantly hit with a mildew musty smell. Walked over to the curtains to shut them, and the carpet was squishy/full of water. We refused to stay in that room as I am pregnant and the rest of the hotel was booked. Crazy after spending $359 on the room. We had to find a last minute room at a different hotel which was super stressful as we drove from a couple hours away. Ended up staying at the Odawa Hotel which was much cheaper and way nicer.
Stayed 1 night in Oct 2025

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’m done with Hotels.com

I went to check in and they did not receive any info from hotels.com. Good thing my extended family was staying in the area I would have had no where to stay. EPIC FAIL hotels.com and Quality Inm
Stayed 1 night in Oct 2025

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