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The Peoria Hotel, SureStay Collection by Best Western

Property class: 2.5

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Photo gallery for The Peoria Hotel, SureStay Collection by Best Western

Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Reception
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2701 W Lake Ave, Peoria, IL, 61615
  • Place, Northwoods Mall
    ‪8 min walk‬
  • Place, Shoppes at Grand Prairie
    ‪5 min drive‬
  • Place, Peoria Civic Center
    ‪6 min drive‬
  • Airport, Peoria, IL (PIA-Greater Peoria Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Peoria

Located in Northwest Peoria within a short stroll of Northwoods Mall, The Peoria Hotel, SureStay Collection by Best Western is within a 5-minute drive of other popular sights like Bradley University. This 124-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Northwoods Mall - 6 min walk - 0.4 miles
  • Bradley University - 3 min drive - 2.8 miles
  • Shoppes at Grand Prairie - 5 min drive - 5.8 miles
  • OSF Saint Francis Medical Center - 6 min drive - 4.8 miles
  • Peoria Civic Center - 7 min drive - 5.6 miles

Getting around

  • Peoria, IL (PIA-Greater Peoria Regional) - 12 min drive

Restaurants

  • ‪Circle K - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Portillo's - ‬7 min walk
  • ‪Starbucks - ‬2 min drive

About this property

The Peoria Hotel, SureStay Collection by Best Western

The Peoria Hotel, SureStay Collection by Best Western features a 24-hour gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 1,306 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per day
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • One child 17 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What's there to do near The Peoria Hotel, SureStay Collection by Best Western?

This hotel is situated in Northwest Peoria within a short 11-minute walk of Northwoods Mall. You'll also find Weaverridge Golf Course and Shoppes at Grand Prairie within a short drive.

How much does it cost to stay at The Peoria Hotel, SureStay Collection by Best Western?

As of Apr 18, 2026, prices found for a 1-night stay for 2 adults at The Peoria Hotel, SureStay Collection by Best Western on Apr 20, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Peoria Hotel, SureStay Collection by Best Western feature a casino on the premises?

No, The Peoria Hotel, SureStay Collection by Best Western doesn't have a casino.

Is there an indoor pool at The Peoria Hotel, SureStay Collection by Best Western?

No, there is no indoor pool at this hotel.

Does The Peoria Hotel, SureStay Collection by Best Western feature a restaurant that includes a breakfast menu?

The Peoria Hotel, SureStay Collection by Best Western offers free continental breakfast each morning though there is no restaurant.

Does The Peoria Hotel, SureStay Collection by Best Western allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Peoria Hotel, SureStay Collection by Best Western for a fee of USD 30 per pet, per day.

Where is the closest airport to The Peoria Hotel, SureStay Collection by Best Western?

The closest major airport to The Peoria Hotel, SureStay Collection by Best Western is Peoria, IL (PIA-Greater Peoria Regional), which is 9.8 mi away (12 minutes by car).

Does The Peoria Hotel, SureStay Collection by Best Western have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at The Peoria Hotel, SureStay Collection by Best Western.

The Peoria Hotel, SureStay Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 320 out of 797 reviews
Rating 8 - Good. 225 out of 797 reviews
Rating 6 - Okay. 120 out of 797 reviews
Rating 4 - Poor. 75 out of 797 reviews
Rating 2 - Terrible. 57 out of 797 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities
Spotless room! Courteous staff. Good location. Comfortable bed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mike

Stayed 1 night in Jan 2026

6/10 Okay

Karla

Traveled with family
Liked: Staff & service
It looks like this hotel is “newish” as the outside sign is busted out and a small printed sign is hung at the front desk saying “The Peoria Hotel”. The guy at the desk seemed to be expecting us which was nice. The check-in process was quick. The decor was older. The beds did not have a covering over the box springs. The pull out sofa had some crumbs in it and no extra linen. The phone did not connect to the front desk so we had to go and get extra linen. This would be one reason why I would not recommend the hotel. If there was an emergency, there would be no way to call the front t desk for help. There is no housekeeping service which was a surprise. We had no refills of Kleenex or toilet paper during the stay. The breakfast was the same everyday. The ice machine on the first and second floor did not work. The only great thing about the hotel was the three guys who rotated at the front desk. They were extremely nice and promptly helped us. There did not seem to be a lot of people staying there as we were able to park close to the front door.
Stayed 4 nights in Dec 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

4/10 Poor

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room refrigerator smelled like mold. Carpet stains everywhere. Stains on couch cushions. Beds largely uncomfortable...which we can deal with, it's always a mixed bag. I don't think they were actually queen beds. They seemed smaller than queens. I sleep on a queen at home, and this was definitely not a queen sized bed. I feel as if a corporate team were to come in, they would shut down the place based on our room. If it is corporates fault by not approving a budget, then shame on Marriott.
Stayed 2 nights in Oct 2025

6/10 Okay

Brittany

Liked: Room comfort
The hotel could use some updates in the rooms but the staff was super friendly. The only reason we would not stay again is because we stayed one night and they charged our card 3 times and put our bank account into negative.
Stayed 1 night in Oct 2025

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived to check in on 10/8/2025 I was greeted by the Front Desk Agent who was not very nice! First she said my reservation was cancelled she blamed Expedia for cancelling my reservation. Then she changed her story and said a staff cancelled my reservation. So I had to pay out of pocket for the room. Which was not a very nice room. The room was not cleaned at all and the desk agent gave me this room on purpose.
Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Ernest

Stayed 4 nights in Jul 2025

6/10 Okay

Jill

Stayed 1 night in Sep 2025

10/10 Excellent

Dylan

Stayed 1 night in Sep 2025

8/10 Good

Gavin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Doug

Disliked: Cleanliness, property conditions & facilities
Carpet in room was dirty and overall hotel is very outdated.
Stayed 2 nights in Sep 2025

8/10 Good

Vincent, Franklin park

Stayed 1 night in Aug 2025

8/10 Good

Stacy

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Ok visit… was expecting better.

Fabulous check in! Room carpeting was pretty badly stained in several spots. Not enough pillows on bed. ‘Hot’ breakfast was pre-made sandwiches.
Stayed 1 night in Sep 2025

6/10 Okay

Maji, Chicago

It’s great if you are looking for a two star hotel. For a three star hotel it has a motel type feel. Clean and ok. Staff were friendly.
Stayed 1 night in Sep 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wife says she got flea bites there
Stayed 1 night in Sep 2025

6/10 Okay

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fine. Staff was nice. Breakfast was good.We had a room for 5 people. I wish there were extra blankets & pillow for the person sleeping on the couch. Some of the bedding had stains which probablyhars to avoid being white, but they were clean.The tissue box was already half emtpy and no extra available. The A/C was very loud. Can see some spots on the carpet that were damaged but didn't bother us.
Stayed 1 night in Sep 2025

6/10 Okay

Bryon

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Okay

Front desk was great and friendly. The room could have been clean a lot better.
Sheet had dried blood on them.
Stayed 1 night in Sep 2025

6/10 Okay

Barton

Stayed 1 night in Sep 2025

8/10 Good

Tina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easy to get to. Staff friendly and helpful. Lobby clean. Accommodations were clean but older. Beds could be upgraded. Floor tile in bathroom broken/uneven. Couch in Suite area older and needed replaced. Lights on the building next door flashed on and off all night! Windows should be tinted so you can't see that light at night. We felt like we were in an old disco. On and off, on and off all night.
Stayed 2 nights in Sep 2025

10/10 Excellent

heide

Liked: Cleanliness, amenities
It was very clean abd very well maintained. The front desk people were very helpful and friendly. The morning breakfast was tasty and offered a great variety of choices. Our stay was very comfortable. The price for the room was reasonable, especially for a suite!
Stayed 1 night in Sep 2025

6/10 Okay

Kyle

Stayed 1 night in Aug 2025

2/10 Terrible

Dulcinea

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The check-in clerk was very nice. The bed was clean but the sofa and floor was not clean. Pool was not in service and breakfast was breakfast sandwiches (pre-packaged). I will not stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Liked: Amenities, property conditions & facilities
The staff were very good! They were very helpful and personable and professional! Melanie, is a good example of the very good personnel working there!
Stayed 8 nights in Aug 2025

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