Candlewood Suites Grand Prairie2.5 out of 5.0
Recent guest reviews
We have been staying at the Peoria Candlewood for 10 years. We visit Peoria 2 or 3 times a year to visit family and always stay here. The people are professional and friendly. The rooms are clean and fully furnished for extended stay. We always check availability before making a trip to Peoria and plan out dates accordingly.
Since our son moved to Peoria for a job two years ago we have tried several hotels while visiting and need to look no more. This is where we will always stay. Well maintained, extremely clean everywhere, strong WIFI, great water pressure, super friendly front desk, free coffee any time, excellent beds, and lots of room and other amenities. Excellent value for the money and not a single complaint about anything.
We stayed one night while in transit to Texas. Were arrived late around 9:00pm - check in was smooth and quick. Brandy at the front rest was very friendly and professional. She was even there when we checked out the next morning and was still very personable. She has great customer service skills. The room was a little dated, but it was clean and nice. The beds were comfortable and it was quiet - we were able to get a goods nights sleep. There is complementary coffee in the Candlewood Cupboard which is always a hit with us. My only "compliant" is the shower headed was funky and the stream of water was a little crazy, but other than that it's a solid home. We had a bulldog with us and everyone loved her. Check out was also quick and seamless. We stayed on the 1st floor - it was a quiet room away from the elevator with no sleep disruptions.
Kind wonderful informative helpful is how i would describe the staff here. Affordable roomy clean comfy is how i would describe the room. Excellent gym . Really just a great experience staying here admist a family emergency . Top knotch staff and id like to extend a thank you to all the staff for making this stay a wonderful one and for the hotel for being clean enough for my daughter to crawl around . Five stars all the way
There is only one word to describe this hotel, that is home. The staff is always friendly and welcoming to us. Mindy is extremely service orientated and always willing to go the extra mile for her customers. We enjoyed our visit so much we will definitely be coming back. Great job everyone.
Thank you Mandy (GM) for an outstanding stay. We were only there one night, but I would definitely stay again. This would be especially a consideration, if on an extended stay. I enquired about the rates for a month, and I thought they were reasonable, especially if you have a company discount. Pet friendly was nice.
started out bad - reservation not in their system, but found after I gave my confirmation number. Wrong room type, took 30 minutes for front desk to figure out how to move my room. Then the best part -- the EXTREMELY thin walls. I could hear all conversation and other activities of my neighbors. Hotel was fairly clean and centrally located for the Louisville Sports Complex. Lots of dining options nearby.
Book a one night stay for a birthday weekend and enjoyed the facility and staff. As a hotel employee myself, we tend to be critical of other hotels just by nature.. but I would recommend this particular hotel to anyone without worry. Clean, Comfortable and a Professional Staff. Pretty much exactly what you are looking for when staying somewhere.
My daughter and I spent 5 nights at the Candlewood Suites Peoria at Grand Prairie from Sept 29 thru Oct 1, 2016 to visit family in the area.. The staff was very friendly and helpful, especially Christian at the front desk.. One of the light bulbs needed replacing right after we checked in and it was replaced by maintenance in just a few minutes. The rooms were nice and accommodating. The bathroom could use some updating though. I would definitely be return to stay there.
It's better than most Candlewood's although for some reason, there's always a sketchy element hanging out at these hotels. Upon arrival, my room smelled like smoke and the toilet was left unflushed. My husband's eyes were beet red upon awakening in the morning from the cigarette smoke. I do hope management charged the previous tenant for violating the no smoking policy. For the purpose, we are satisfied, but don't expect luxury.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 62 reviews