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Recent guest reviews

Unclean smelled if paint thinner was poured on walls. Staff friendly

Desk and outside sign said newly renovated, my opinion was probably 1972.

There was no curtains in the room, jst a shade. No phone in the room, no coffee maker. Shower head leaked. And noisey ppl outside the rooms all hours of the night. And we had 2 rooms.

This was awful!!! The place is run down, does not offer the breakfast it was supposed to have. The room bath tub had cigarette burns on it. We were afraid to sleep in the bed, for fear of bed bugs. The people LIVING there, appeared to be of a very poor clientele and I was afraid to have my children step outside the room by themselves.

Old room, terrible shape, mold and mildew. The reviews are true, not a great place.

This has to be the absolute worst hotel I've ever stayed at. We pull in and park, 3 different people from 3 different units opened their doors to look at us. They seemed to be on drugs or something. I get to my room. It was hot, smelled like mildew from the huge water stains on multiple areas of the ceiling with parts falling off, the beds were not on bed frames but on pieces of wood about 5 inches from the floor. There were police banging on the doors all night with the people who gave us the lovely welcome, 2 ambulances for what looked like drug overdoses. Oh I failed to mention the room was filthy. I refused to take off my shoes. Used my own pillows, didn't shower nc off the filth. This was horrible

Was completely disgusting. Bathroom was full of mold It was horribl . I can't believe people are allowed to stay in this plac . People swearing at 5 am outside the window just not OK!!

Please do not stay. The hotel staff is rude and disrespectful

Mold in bath room....Mold on shower curtain. .Took pictures of mold...Allergies to Mold...Have had problems while on vacation due to Mold....Bed mattress wore out...

They are "renovating" rooms but the place is old, moldy, dirty and just plain terrible. The rooms above mine were being worked on and the workers blasted music, hammered and made noise for hours on end. Staff couldn't tell me when they would stop for the night or what time they start in the morning. The breakfast is a joke, they served moldy water to us. Don't bother telling the staff your concerns. They just don't care.

Pine Forest Road Pensacola FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Business center
  • Laundry facilities

Located 1.7 mi (2.7 km) from Five Flags Speedway, Garden Inn & Suites is within a 5-minute drive of Uncle Sandy's Macaw Bird Park. This 100-room motel has in-room conveniences like refrigerators, microwaves, and TVs.


Rooms

Garden Inn & Suites's 100 rooms provide microwaves, refrigerators, and free local calls. TVs come with cable channels, and guests can stay connected with free WiFi. Desks are also available.


Property features

Garden Inn & Suites features free WiFi in public areas, a meeting room, and a business center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool and laundry facilities.

Room options

Standard Double Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 2

Standard Double Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Garden Inn & Suites

Everyone (9) Family (1)
2
Everyone

Unclean smelled if paint thinner was poured on walls. Staff friendly

By on Nov 3, 2019

3
Family

Desk and outside sign said newly renovated, my opinion was probably 1972.

By on Feb 12, 2019

Review comment responded on Mar 2, 2019

Thank you for the review we appreciate your feedback.

1
Everyone

There was no curtains in the room, jst a shade. No phone in the room, no coffee maker. Shower head leaked. And noisey ppl outside the rooms all hours of the night. And we had 2 rooms.

By on Aug 7, 2018

1

do not stay here, especially if you have children

Everyone

This was awful!!! The place is run down, does not offer the breakfast it was supposed to have. The room bath tub had cigarette burns on it. We were afraid to sleep in the bed, for fear of bed bugs. The people LIVING there, appeared to be of a very poor clientele and I was afraid to have my children step outside the room by themselves.

By on Aug 2, 2018

1

construction

Everyone

Old room, terrible shape, mold and mildew. The reviews are true, not a great place.

By on Jun 9, 2018

1

pass this one up

Everyone

This has to be the absolute worst hotel I've ever stayed at. We pull in and park, 3 different people from 3 different units opened their doors to look at us. They seemed to be on drugs or something. I get to my room. It was hot, smelled like mildew from the huge water stains on multiple areas of the ceiling with parts falling off, the beds were not on bed frames but on pieces of wood about 5 inches from the floor. There were police banging on the doors all night with the people who gave us the lovely welcome, 2 ambulances for what looked like drug overdoses. Oh I failed to mention the room was filthy. I refused to take off my shoes. Used my own pillows, didn't shower nc off the filth. This was horrible

By , from Florida on Jul 6, 2017

1

horrible stay

Everyone

Was completely disgusting. Bathroom was full of mold It was horribl . I can't believe people are allowed to stay in this plac . People swearing at 5 am outside the window just not OK!!

By on Nov 24, 2016

1

nasty and disgusting

Everyone

Please do not stay. The hotel staff is rude and disrespectful

By on Oct 29, 2016

1

mold

Everyone
Mold

Mold in bath room....Mold on shower curtain. .Took pictures of mold...Allergies to Mold...Have had problems while on vacation due to Mold....Bed mattress wore out...

By on Oct 25, 2016

1

currently under "renovstions"

Everyone

They are "renovating" rooms but the place is old, moldy, dirty and just plain terrible. The rooms above mine were being worked on and the workers blasted music, hammered and made noise for hours on end. Staff couldn't tell me when they would stop for the night or what time they start in the morning. The breakfast is a joke, they served moldy water to us. Don't bother telling the staff your concerns. They just don't care.

By on Oct 10, 2016

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