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Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

4.5 star property
Luxury hotel with 4 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Outdoor pool
Lobby
Cafe
Gym
Outdoor spa tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot Tub

Explore the area

Map
53 Persiaran Gurney, George Town, Penang, 10250
  • Gurney Drive
    ‪1 min walk‬
  • Gurney Plaza
    ‪14 min walk‬
  • KOMTAR
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪21 min drive‬
VIP Access
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Room options

View all photos for Premier Seaview room

1 bedroom, minibar, in-room safe, desk

Premier Seaview room

  • 388 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area | TV

Deluxe Suite

  • 775 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior City View Room (Twin Bed)

1 bedroom, minibar, in-room safe, desk

Superior City View Room (Twin Bed)

8.0 out of 10
Very good
(1 review)
  • 343 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior City View Room (King Bed)

1 bedroom, minibar, in-room safe, desk

Superior City View Room (King Bed)

7.8 out of 10
Good
(10 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Room (King Bed)

1 bedroom, minibar, in-room safe, desk

Deluxe Sea View Room (King Bed)

9.4 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Room (Twin Bed)

Deluxe Sea View Room (Twin Bed) | 1 bedroom, minibar, in-room safe, desk

Deluxe Sea View Room (Twin Bed)

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

George Town

Located in Downtown George Town, Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL is adjacent to Gurney Drive and within a mile (2 km) of other popular sights like Gurney Plaza. This 368-room, 4.5-star hotel has 4 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Gurney Drive - 1 min walk - 0.0 miles
  • Gleneagles Penang Medical Centre - 7 min walk - 0.4 miles
  • Gurney Paragon - 10 min walk - 0.6 miles
  • Gurney Plaza - 14 min walk - 0.8 miles
  • KOMTAR - 4 min drive - 1.7 miles

Getting around

  • Penang Sentral - 35 min drive
  • Penang Intl. Airport (PEN) - 19 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬4 min walk
  • ‪Song River Coffee Shop - ‬4 min walk
  • ‪Corner Club - ‬5 min walk
  • ‪Hachiban Izakaya 八番 - ‬3 min walk
  • ‪Yeye Hunan Restaurant - ‬4 min walk

About this property

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Luxury hotel with 4 restaurants and a full-service spa
At Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for MYR 75 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, coffee makers, and free newspapers are also standard.
An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

Chinese (Mandarin), English, Malay

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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A 50% extra surcharge will take effect for airport transfers between 11 PM and 7 AM.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 94.40 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MYR 50.00 for adults and MYR 25.00 for children
  • Airport shuttle fee: MYR 75 per vehicle (one-way)
  • Rollaway bed fee: MYR 94.40 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Evergreen Laurel
Evergreen Laurel Hotel
Evergreen Laurel Hotel Penang
Evergreen Laurel Penang
Evergreen Penang
Laurel Evergreen
Laurel Evergreen Penang
Penang Evergreen
Penang Evergreen Laurel
Evergreen Laurel Georgetown
Evergreen Laurel Hotel Penang/George Town
Hotel Evergreen Laurel
Evergreen Laurel Penang Hotel
Evergreen Laurel Penang Hotel George Town
Evergreen Laurel Penang George Town
Evergreen Laurel Penang
Gurney Bay Hotel, A PARKROYAL Partner Hotel Hotel
Gurney Bay Hotel, A PARKROYAL Partner Hotel George Town
Gurney Bay Hotel, A PARKROYAL Partner Hotel Hotel George Town

Frequently asked questions

Is a free cancellation option available at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see within easy reach of Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

This hotel is situated in Downtown George Town within a short 1-minute walk of Gurney Drive and also 16 minutes on foot from Gurney Plaza. You'll also find Pulau Tikus Market and Gurney Paragon less than a mile away.

Will I be able to park at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

Yes, covered self parking is offered for free at the hotel.

Is there a spa at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

There is a full-service spa available for guests to enjoy and services include massages.

Does Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL feature a casino on the premises?

No, Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL doesn't have a casino.

Is there an indoor pool at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 4 restaurants.

Does Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL feature a restaurant that includes a breakfast menu?

Yes, Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL has 4 restaurants, and serves a full breakfast each morning for a surcharge.

Does Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL allow pets to stay free of charge?

No, pets and service animals aren't allowed at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL.

Are there connecting rooms at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

The closest major airport to Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL is Penang Intl. Airport (PEN), which is 12 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

No, there aren't any guestrooms with balconies at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL.

Does Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL have a wedding venue on site?

There are wedding services available at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL if that's in your vacation plans.

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 401 out of 1000 reviews
Rating 8 - Good. 439 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Hwee Khim

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Bahram

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular

Great hotel
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort

Good service, but old.

The hotel is nice and the service very good, but it is old and is showing it. The rooms are large but carpets and furniture are old and worn down. There were also small insects/cockroaches that sometimes appeared in the bathroom. The hotel has not thought about the environment - like delivering additional tubes of soap, shampoo and hand soap everyday even if the previous ones were still unused.
Stayed 9 nights in Mar 2025

4/10 Poor

Han

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast food are cold . Sink in the toilet of our room aren’t flowing .
Stayed 2 nights in Mar 2025

10/10 Excellent

Ming Chong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Ivena Nathania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
recommended, big room, clean, walking distance to the bay area, food courts, near Gurney Bay Plaza (by grab)
Stayed 2 nights in Feb 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were generally happy with the hotel. It was a comfortable stay and the staff enthusiastically helpful.
Stayed 6 nights in Feb 2025

8/10 Good

Keng

Traveled with family
Liked: Cleanliness, staff & service
Nice hotel but need some upgrades
Stayed 2 nights in Feb 2025

8/10 Good

KIM SUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained. Surrounding is peaceful & is walking distance to Gurney Walk Mall where the popular Yin’s bakery is located. I enjoyed my stay here, service staff are all very polite & helpful .
Stayed 5 nights in Feb 2025

2/10 Terrible

Leonie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat customer. Third time back in his hotel but this time was a disappointment. I booked and paid on 27 DEC. Arrived at the hotel on 31 JAN receptionist said cannot find my booking because was booked last minute?? Wasted 20-25 mins and another receptionist-Mariyam or Mariah sorted out a room for me.
Stayed 3 nights in Jan 2025

10/10 Excellent

KOK SHEN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

ENG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Poh Leng

Stayed 3 nights in Jan 2025

8/10 Good

Chi Bun

Stayed 6 nights in Jan 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellently run hotel which continues to maintain its high service levels.
Stayed 3 nights in Jan 2025

10/10 Excellent

Arwi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Jihong

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Cornelia

Traveled with family
Liked: Cleanliness, staff & service
A very comfortable bed in an otherwise slightly dated decor in the rooms. Breakfast buffet whilst a wide variety was offered, was lacking in quality and taste. For a supposedly 4-5 star hotel, it couldn't offer better quality of tea bags? Don't get me started on those rickety dining chairs and tables on both mornings at breakfast........
Stayed 2 nights in Dec 2024

6/10 Okay

lam soon

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Kye Ciin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

David

Disliked: Property conditions & facilities

Further charged after checkout

Dear Gurney Bay Hotel Had a great checkin but was not impressed with my checkout. Paid my bill on checkin. On checkout, was told bill was fully settled. Then later I get a notification from my bank that you have deducted a further RM 225.44 from my credit card. You did not have the courtesy to explain this or to apologise for any error you have made. Unlikely to stay with you again if this is how you treat customers.
Stayed 4 nights in Dec 2024

10/10 Excellent

WANAWD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth staying

Definitely repeatable!
Stayed 1 night in Dec 2024

10/10 Excellent

Fengqing

Stayed 2 nights in Dec 2024

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