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Quality Inn Payson

2.5 star property
Hotel in Payson with free breakfast and casino shuttle service

Choose dates to view prices

Photo gallery for Quality Inn Payson

In-room safe, desk, blackout drapes, iron/ironing board
Property amenity
Free daily continental breakfast
Standard Queen, 2 Queen Beds, Oversized Room, Patio/Balcony, Non-Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
801 North Beeline Highway 87, Payson, AZ, 85547
  • Place, Banner Payson Medical Center
    ‪3 min drive‬
  • Place, Mazatzal Casino
    ‪3 min drive‬
  • Place, Rancho Tonto Catch-A-Trout
    ‪4 min drive‬

Room options

View all photos for Standard King, 1 King Bed, Patio, Work area, Non-Smoking

Standard King, 1 King Bed, Patio, Work area, Non-Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard King, 1 King Bed, Patio, Work area, Non-Smoking

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen, 2 Queen Beds, Oversized Room, Patio/Balcony, Non-Smoking

Standard Queen, 2 Queen Beds, Oversized Room, Patio/Balcony, Non-Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen, 2 Queen Beds, Oversized Room, Patio/Balcony, Non-Smoking

8.6 out of 10
Excellent
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King, 1 King Bed, Patio, Oversized Room, Leaseure Chair, Non-Smoking

Deluxe King, 1 King Bed, Patio, Oversized Room, Leaseure Chair, Non-Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe King, 1 King Bed, Patio, Oversized Room, Leaseure Chair, Non-Smoking

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King, 1 King Bed, Patio, Table & Chairs, Non-Smoking

Deluxe King, 1 King Bed, Patio, Table & Chairs, Non-Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe King, 1 King Bed, Patio, Table & Chairs, Non-Smoking

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room, Accessible Tub, Oversized Room, Non-Smoking, 1st Floor

In-room safe, desk, blackout drapes, iron/ironing board

Standard King Room, Accessible Tub, Oversized Room, Non-Smoking, 1st Floor

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King, Oversized Room, Roll-in Shower, Non-Smoking, 1st floor

In-room safe, desk, blackout drapes, iron/ironing board

Standard King, Oversized Room, Roll-in Shower, Non-Smoking, 1st floor

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Oversized, Accessiable Tub, Non-Smoking, 1st Floor

Standard Room, 2 Queen Beds, Oversized, Accessiable Tub, Non-Smoking, 1st Floor | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Oversized, Accessiable Tub, Non-Smoking, 1st Floor

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Payson

Quality Inn Payson places you next to Tonto National Forest and within 2 miles (3 km) of Rancho Tonto Catch-A-Trout. This 99-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Banner Payson Medical Center - 3 min drive - 1.7 miles
  • Mazatzal Casino - 3 min drive - 2.4 miles
  • Rancho Tonto Catch-A-Trout - 4 min drive - 1.5 miles
  • Tonto Natural Bridge State Park - 19 min drive - 14.0 miles
  • Tonto Creek Fish Hatchery - 36 min drive - 22.6 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 90 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Crosswinds Restaurant - ‬3 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Circle K - ‬5 min walk

About this property

Quality Inn Payson

Hotel in Payson with free breakfast and casino shuttle service
Guests of Quality Inn Payson enjoy access to free WiFi in public areas, a conference center, and a 24-hour business center. You can take advantage of free parking, along with a free casino shuttle. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include coffee/tea in a common area, a computer station, and a library.
25-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Balconies or patios, MP3 docks, and coffee makers are also available. Weekly housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Quality Inn Payson
Quality Payson
Quality Inn
Quality Inn Payson Hotel
Quality Inn Payson Payson
Quality Inn Payson Hotel Payson

Frequently asked questions

Is a free cancellation option available at Quality Inn Payson?

Quality Inn Payson offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do within easy reach of Quality Inn Payson?

This hotel is located in Payson, just steps from Tonto National Forest. You'll also find Mazatzal Casino and Payson Golf Course within a short drive.

Is there parking available at Quality Inn Payson?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn Payson include a casino at the property?

No, Quality Inn Payson doesn't have a casino.

Is there an indoor pool at Quality Inn Payson?

No, there is no indoor pool at this hotel.

Is Quality Inn Payson a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free breakfast and a garden plus some guestrooms include courtyard views.

Does Quality Inn Payson have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn Payson have a restaurant with a breakfast menu?

Quality Inn Payson offers free continental breakfast each morning though there is no restaurant.

Does Quality Inn Payson allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Quality Inn Payson for a fee of USD 20.00 per accommodation, per day.

Does Quality Inn Payson have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Quality Inn Payson?

Yes, every guestroom at Quality Inn Payson comes with a balcony with some featuring courtyard views.

Quality Inn Payson Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1007 reviews
Rating 8 - Good. 275 out of 1007 reviews
Rating 6 - Okay. 152 out of 1007 reviews
Rating 4 - Poor. 91 out of 1007 reviews
Rating 2 - Terrible. 66 out of 1007 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Antonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Jessica A, Glendale

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SUPER BAD customer service! Got a room that smelled like someone was just smoking in there! Went to tell them if I could get a different room because I have a 8month old and a 2 year old, and will not let them breathe that all night. the lady at the front office said I need to understand that firemen sleep there. I asked nicely to get a different room they did get me a different room but literally the room next door! I opened the door room smelled mixture of smoke, cat pee and just a horrible smell! Went back and asked them if they can please give me a clean room at this point the lady was very rude and said NO! I have to choose between these two rooms and if I didn’t I have to go elsewhere! I booked this room a month ago for a baseball tournament of 3 days! where was I going to go if all other hotels were booked! She was rude raised her voice at me and said she couldn’t give me a room other then those two! Said there was no housekeeper that she had left for the day and was not coming back till tomorrow! Mind you the house keeper is the MANAGER! Overall the worst hotel you can book bad customer service! NASTY rooms and a pool that has been under construction for TWO years! Worst hotel experience I’ve ever had! Mind you I had to dive back to phx and drive back to payson the 3days!
Stayed 2 nights in Aug 2025

10/10 Excellent

Serhii

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is dated but kept clean. Our room toilet was leaking so we had to put towels around the toilet bottom base because of the leak. Front desk staff were all very pleasant.
Stayed 2 nights in Aug 2025

4/10 Poor

Juan

Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous park-like courtyard- perfect if you're traveling with pets. The amazing staff got me into a lower level room since I let them know about my knee surgery- issues with walking to upper level. Delicious breakfast with omelets and waffles and more! Highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie, Maricopa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient to the Pine/Strawberry area
Stayed 1 night in Aug 2025

10/10 Excellent

Dessi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Bryan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The front desk was very friendly. The room had a weird smell upon arrival. The rooms were well insulated so the noise was ar a minimal.
Stayed 2 nights in Aug 2025

2/10 Terrible

Debbie

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor Customer Service

We booked online, we found out that was not a good thing. We used a 3rd party and they dont guarantee room choice. We requested ground floor as just had hip replacement when we finally were able to check in we’re told no ground available we had second floor only option. We were only going to stay the one night as we had to take all our luggage up stairs which was 2 trips for both of us (70 plus years old ladies) only to find when we got done no AC! Called front desk and lady came up to check it…no work we need to get you another room (but when we checked in no possible room available especially ground floor originally requested) My friend followed her back to office to get room…one desk clerk said “do you have to have 2 beds…yes! Her reply “we don’t have anything…other clerk said wait let me check and lo and behold a room on the ground floor which we originally wanted. So at this point ask if they had a dolly we could borrow to take all our luggage back to car to move…”No we don’t they aren’t returned and we lose them. I noted we will have to take all back down the stairs without help. Response was “ I guess if you want AC you will have too”. Remind you just had hip replacement could have used a little help or at least an apology for the inconvenience. Final note once we were settled in on ground all was okay except we have a rockin toilet. Needless to stay we will not stay at Quality Inn again CS was very poor!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Giselle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very lovely. The property is beautiful. Michelle, our front desk lady was amazing.
Stayed 1 night in Aug 2025

6/10 Okay

Mario

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Vern

Liked: Staff & service

Just okay

The check in area was beautiful and well maintained. The check in clerk was friendly and took time to answer questions. However, the room needs to be updated. It smelled very "musty" and "moldy". There was lots of space in the room but the smell of it didn't want you to stay their long. Might be time to replace the carpet or maybe try some stronger cleaners. Otherwise, we liked the place and location. Another thing that could have been better was the breakfast offered each morning. We both got sick on it - don't recommend it.
Stayed 2 nights in Aug 2025

2/10 Terrible

Brandon

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We walked in extremely polite and friendly, but the entirety of our conversation with the lobby staff was incredibly rude and for some reason aggressive. Unhelpful and openly uninterested in answering any of our questions about the property and our room. The door to our room was very difficult to physically open as an aside… Not because of the key not working, but because of the door frame. Had to shoulder bash it every time.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Stacey

Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony, mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 2 nights in Aug 2025

6/10 Okay

Manivannan

Traveled with family
Disliked: Staff & service, property conditions & facilities
Beds and baths are clean, but bed looks very small and not comfortable for an adult and toddler to sleep in a queen.
Stayed 1 night in Jul 2025

8/10 Good

Linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fine stay at Quality Inn

The breakfast was very good, the verity is great, much to choose from👍 The room was clean, cool and the bed was comfy 👍
Stayed 1 night in Aug 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The roomvery spacious. We checked in very late, soo $200 4 a few hours a bit pricey but they were able to give us ground floor!( Thank God, there are NO elevators. Nice grassy court yard to walk dog. This is one of my favorite Payson motels. Thank you for a lovely stay, and AMAZING hot breakfast!!! Egg n cheese omelet, sausage patties, scrambled eggs, make your own waffles, cereal, bagels, english muffins, coffee, juice, tea and super yummy ice water! I wanted to stay another night just for the breakfast!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Traveled with pets, Traveled with family
Liked: Amenities
Room was nice and clean. Front desk representative was pleasant, helpful and knowledgeable. Unfortunately, we were unable to take advantage of breakfast. Will definitely stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Gerardo

Liked: Cleanliness
No
Stayed 1 night in Jul 2025

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