Hilton Pattaya5.0 out of 5.0
Recent guest reviews
Stayed here for two nights during a weekend in between two weeks of business trip. The staff is very attentive and polite, as almost everywhere in Thailand. The hotel is new and looks as such. Nice shines everywhere. I booked a Ling Deluxe with Seaview. The room is spacious, the bed comfortable and the bathroom more than big enough. Obviously packed with amenities. It has it shortcomings though! The room had an incredible smell of a closed humid room. The bedsheets were humid, as well as my cloths after 5 hours. And this despite having tried all kind of temperature settings on the air conditioning. Since AC dries out the air I even tried living in the North Pole with an environmentally unfriendly temp of 19C! No way to get rid of that uncomfortable humidity. And yes, I know it is the tropic...but other hotels of this same category do not suffer from this. I also got a pair of trousers stained at the laundry. I do not know how they did manage, but the leather belt strap has stained the pants. I only discovered 5 minutes before leaving and yes, the strap was still wet! The breakfast buffet is just too simple for this kind of hotel. By the way, the orange juice is made out of powder. Guys, either do not offer it or if you want to offer, use real oranges! Overall not worth the price, at least not for this seasoned traveller.
WOW. Once again Hilton chain has excelled. Only there for 2 days before transfer, but why, these guys are the best. And the staff are awesome. 'SOW WA DEE' (is the way it is pronounced), is their greeting. 'KRAB' is man. 'KA' is woman. Greeting is hello, good day, etc. Can be used for leaving too. Use it, and you will recieve better service etc. Will stop short of saying respect, because these guys have nothing but.
Had a nice view from our room, which was lovely to wake up to in the mornings, after a nice sleep in the comfortable bed. The whole hotel seemed very new and clean, and the staff were always ready and willing to help.
We booked sea-viewed room with spectacular view. So impressed wtih the view. Room is modern and clean. However, no free wifi in guest room which is not convenient for us and opened bathroom causing slippery floor outside of bathroom. Overall, we are satisfied but will not stay again due to no free wifi in room.
Saw many good reputations on the internet, but it was very much worth it. All of the hotel staffs were polite, regardless of where or whenever I meet them. Felt very comfortable as well as safe during the stay. One more thing, I was surprised at how fast I got the reply from Hilton, after confirming for my missing item via email. I have definitely become a one big fan of Hilton hotels!
Thank you for the excellent services provided by the team of wonderful staff in Hilton Pattaya. On arrival, we are welcome by the wonderful and very professional Conceige team, 'Note' gave the attentive and spontaneous services to our family. We just feel like arrive home in Pattaya. You will feel very safe and well look after by the staff here. We're late arrived at around 6pm, so the hotel are unable to arrange the family on the same floor. But the Front Desk Manager Chanyaphak tried to help us and sort out the problem promptly. Although we're unable to stay on the same floor on the first day, however she tried to move us together on the next day. Since we made the booking in two different time. We're very much appreciated for her arrangement and attentive services. On the next day, everything is arranged by Ms Chanyaphak. The duty manager Ning tried to help us together and asked the conceige to move our cases. She always make sure and reconfirm with me regularly. On departure, Ms Chanyaphak and the team gave a very special birthday surprise to my niece on her 10th birthday. The team appeared suddenly with the birthday cake and they sang the birthday song in the lobby together. My niece and the family are very happy and it really make her day. The Hotel is connecting with the Central Festival Mall. It's very convenience for shopping and good food. There is a food court in the basement too. There is a lift direct to the shopping mall.
I stayed here for one week. Stunning views of coastline on clear days. Every sort of night life you can imagine. The hotel had a rooftop bar, pool, spa, and garden. And hotel sits atop of the local shopping mall. The staff were of the highest tier in professionalism and care. Absolutely a beautiful place. Would love to go back and spend more time.
The hotel is at great location, easy to reach nightlife, shopping etc. I always do care for good service but the housekeeping service disappointed me and being a honors member staying in executive room i expected someone from the hotel will be interacting with me about the service satisfaction and take necessary steps to rectify if any and that did not happen.
The Hilton Pattaya needs a Management shake up. It functions far below five star standard. Some staff were officious, and condescending. The breakfast was poor, chiefly because there were insufficient staff: I had to get my own tea! A friend gave up on asking for a second cup of coffee . . . . My room was absurdly overpriced. There are many hotels in Pattaya with a much better standard of service, and a much more reasonable tariff.
The title already says enough. I have travelled everywhere in the world and even a 2-star hotel in places like Myanmar has free wifi service. Hilton Pattaya, a world-class hotel in one of the tourists hotspot? It's 300 Baht per device if you want to connect. Shamefully ripped off service with disregard to customer's convenience. Wouldn't recommend this place to anyone.
- Free WiFi in public areas
- Free valet and self parking
- Onsite dining
Located in Central Pattaya, Hilton Pattaya is adjacent to Central Festival Pattaya Beach and within a 10-minute stroll of Pattaya Memorial Hospital. This 5-star hotel has 302 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. It's in central Pattaya and also a short walk from Hard Rock Cafe and Pattaya Beach.
There are ample dining options with 3 onsite restaurants, including Edge, which has ocean views. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.
Hilton Pattaya's 302 air-conditioned rooms provide balconies, refrigerators, and minibars. 37-inch LCD TVs come with satellite channels, and guests can stay connected with WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free bottled water, and safes are also standard.
At Hilton Pattaya, guests enjoy a full-service spa, a nightclub, and an outdoor pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for THB 5000 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a children's pool, a 24-hour fitness center, and 3 spa tubs.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 2304 reviews