Empress Pattaya Hotel

3.5 star property
Hotel with free parking, steps from Art in Paradise

Choose dates to view prices

Photo gallery for Empress Pattaya Hotel

Rooftop terrace
Empress Corner | Minibar, in-room safe, individually decorated, individually furnished
Reception
Outdoor pool
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
436/21 Pattaya 2nd Road, Pattaya, Chonburi, 20150
  • Place, Tiffany's Show
    ‪2 min walk‬
  • Place, Terminal 21 Pattaya
    ‪3 min walk‬
  • Place, Pattaya Beach Road
    ‪7 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪36 min drive‬

Room options

Deluxe Empress Twin Room

  • 323 sq ft
  • Sleeps 3
  • 1 Twin Bed

Deluxe Empress King Room

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Empress Corner

8.0 out of 10
Very good
(1 review)
  • 505 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Premier King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Premier Twin Bed

  • Sleeps 3
  • 2 Twin Beds

Grand Corner King Bed

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Pattaya

Located in Central Pattaya, Empress Pattaya Hotel is adjacent to Art in Paradise and within a 5-minute walk of other popular sights like Tiffany's Show. This 3.5-star hotel has 105 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Art in Paradise - 2 min walk - 0.1 miles
  • Tiffany's Show - 2 min walk - 0.1 miles
  • Terminal 21 Pattaya - 3 min walk - 0.2 miles
  • Pattaya Beach Road - 7 min walk - 0.4 miles
  • Pattaya Beach - 7 min walk - 0.4 miles

Getting around

  • Pattaya Tai Station - 9 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 87 min drive

Restaurants

  • ‪Roof Top Sky Bar - ‬2 min walk
  • ‪MK (เอ็มเค) - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Thailand - ‬2 min walk
  • ‪CQK Mala Hotpot - ‬2 min walk

About this property

Empress Pattaya Hotel

Hotel with free parking, steps from Art in Paradise
Guests of Empress Pattaya Hotel have access to an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for THB 2150 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.
Guests can stay connected with free WiFi. Other standard amenities include minibars, hair dryers, and safes.
An outdoor pool and a children's pool are on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; THB 220 for adults and THB 170 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A damage deposit of THB 1000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately THB 220 for adults and THB 170 for children
  • Airport shuttle fee: THB 2150 per vehicle (one-way, maximum occupancy 6)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Empress Pattaya
Pattaya Sabai Empress
Sabai Empress
Sabai Empress Hotel
Sabai Empress Hotel Pattaya
Sabai Empress Pattaya
Empress Pattaya Hotel Hotel
Empress Pattaya Hotel Pattaya
Empress Pattaya Hotel Hotel Pattaya

Frequently asked questions

Is free cancellation available at Empress Pattaya Hotel?

Empress Pattaya Hotel provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What's there to see around Empress Pattaya Hotel?

This hotel is situated in Central Pattaya within a 10-minute walk of Pattaya Beach, Terminal 21 Pattaya, and Pattaya Beach Road. You'll also find Walking Street and Jomtien Beach within a short drive.

Is parking available on site at Empress Pattaya Hotel?

Yes, secured self parking is offered for free at the hotel.

Is there a spa available at Empress Pattaya Hotel?

Spa services at the hotel include massages.

Does Empress Pattaya Hotel feature a casino at the property?

No, Empress Pattaya Hotel doesn't have a casino.

Is there an indoor pool at Empress Pattaya Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Empress Pattaya Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Empress Pattaya Hotel?

No, this hotel doesn't have a spa tub.

Does Empress Pattaya Hotel have a restaurant that serves breakfast?

Yes, Empress Pattaya Hotel serves an English breakfast each morning for a surcharge from its restaurant.

Does Empress Pattaya Hotel allow pets to stay for free?

No, pets aren't allowed at Empress Pattaya Hotel.

Are there connecting rooms at Empress Pattaya Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Empress Pattaya Hotel?

The closest major airport to Empress Pattaya Hotel is Utapao (UTP-Utapao Intl.), which is 29.1 mi away (44 minutes by car).

Can I book a room with a balcony at Empress Pattaya Hotel?

No, you won't find guestrooms with balconies at Empress Pattaya Hotel.

Empress Pattaya Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 59 out of 131 reviews
Rating 8 - Good. 48 out of 131 reviews
Rating 6 - Okay. 15 out of 131 reviews
Rating 4 - Poor. 4 out of 131 reviews
Rating 2 - Terrible. 5 out of 131 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abraham Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the only thing that I personally didn't like was that the TV was basic. I think it would be good if it was a cable tv or even a smart tv
Stayed 7 nights in Aug 2025

10/10 Excellent

Nikolei

Stayed 3 nights in Aug 2025

6/10 Okay

Alex

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff didn't acknowledge me at the reception for check in, and couldn't even tell me and my friend apart when handing back passports!
Stayed 1 night in May 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel

Loved my stay here. Staff where really friendly and helpful, room was big and clean and in a decent location that wasn’t to noisy at night
Stayed 8 nights in Apr 2025

10/10 Excellent

Paul, Burnaby

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Multiple time visitor to this hotel. Location is great and the staff are friendly. Rooms are comfortable and clean.
Stayed 4 nights in Apr 2025

6/10 Okay

Alyssa, Langley

Traveled with group
Liked: Cleanliness
Room was fine buy quite minimal, food was open for limited hours.
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Express pattaya

Stayed at the Empress hotel a number of times and its always been a good , plenty of bars ,restaurants, shopping centres all within easy reach
Stayed 6 nights in Feb 2025

8/10 Good

Stephen Cun Xiong

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Winson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at empress! Very clean and close to terminal 21
Stayed 3 nights in Nov 2024

10/10 Excellent

David D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Stayed 28 nights in Dec 2024

8/10 Good

Billy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places to stay. Clean rooms friendly staff. Good price range close to two shopping malls.
Stayed 9 nights in Nov 2024

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel i have ever stayed in, while visiting Pattaya, Thailand...
Stayed 10 nights in Oct 2024

10/10 Excellent

sam, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it within walking to terminal 21 some nite markets and beach
Stayed 2 nights in Oct 2024

10/10 Excellent

MONJUR

Stayed 4 nights in Jun 2024

8/10 Good

Calvin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay this year. My only disappointment was the pool area which had not been improved since my last visit in May 2024. Needs improvement with the decking area. Once again lack of sun beds although on my last day there was a delivery of replacement. This let’s the hotel down.
Stayed 28 nights in Aug 2024

6/10 Okay

rodney

Liked: Cleanliness, staff & service
It was okay
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

8/10 Good

Neil

Stayed 12 nights in Jun 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Calvin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff all friendly and helpful. Hotel clean and tidy. Perfect location with Beach Road 5 minutes walk away.
Stayed 27 nights in Apr 2024

2/10 Terrible

Yadwinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t ever go pls
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacob, Riverbank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair priced. Walkable distance to everything. Breakfast was ok I suppose but not the best. Rooms alight not the best. I rented a motorcycle. So I liked being able to park it in their parking garage.
Stayed 3 nights in Mar 2024

8/10 Good

Keitaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Express pattaya

Had another enjoyable stay in Empress Pattaya hotel ,the staff were friendly and welcoming as normal the room was clean and tidy there is kettle to hot drink in the morning and there's also a fridge but that ,s not stocked with anything. The shower room is well stocked with shower gel and shampoo towels changed every day along wiith bedding all fresh everyday
Stayed 6 nights in Feb 2024

8/10 Good

Gopal

Liked: Cleanliness, staff & service, property conditions & facilities
They will not provide brush n toothpaste they will sell at reception counter it’s not good
Stayed 2 nights in Feb 2024