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Empress Pattaya Hotel

Property class: 3.5

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Photo gallery for Empress Pattaya Hotel

A rooftop lounge with wicker furniture, a pool, and a view of city buildings.
A modern dining area with a buffet setup, large windows, and hanging plants.
A modern hotel lobby with a reception desk, seating area, and decorative plants.
A modern hotel room with a large bed, a sitting area with a chair, a TV, and a desk.
A rooftop pool with a clear view of the city skyline, a green wall with the text "On Vacation," and white lounge chairs around the pool.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
436/21 Pattaya 2nd Road, Pattaya, Chonburi, 20150
  • Place, CentralMarina
    ‪2 min walk‬
  • Place, Pattaya Beach Road
    ‪7 min walk‬
  • Place, Terminal 21 Pattaya
    ‪7 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Empress Twin Room

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a door to the right.

Deluxe Empress Twin Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Empress King Room

A hotel room with a bed, two bedside tables, a green armchair, a small round table, and a TV.

Deluxe Empress King Room

8.8 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Empress Corner

A hotel room with a bed, bedside tables, a chair, and a wall with a floral mural.

Empress Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premier King Bed

A modern hotel room with a large bed, two nightstands, a telephone, and a wall-mounted light fixture.

Deluxe Premier King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premier Twin Bed

A hotel room with two beds, a grey armchair, a small round table with a vase of flowers, and a wall-mounted lamp.

Deluxe Premier Twin Bed

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Corner King Bed

A modern hotel room with a large bed, two bedside tables, a desk, and a chair.

Grand Corner King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Pattaya

Located in Central Pattaya, Empress Pattaya Hotel is next to popular attractions like CentralMarina and Art in Paradise. This 3.5-star hotel has 105 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • CentralMarina - 2 min walk - 0.1 miles
  • Tiffany's Show - 5 min walk - 0.3 miles
  • Pattaya Beach Road - 7 min walk - 0.4 miles
  • Terminal 21 Pattaya - 7 min walk - 0.4 miles
  • Pattaya Beach - 7 min walk - 0.4 miles

Getting around

  • Pattaya Station - 13 min drive
  • Utapao (UTP-Utapao Intl.) - 48 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Rooftop Bar & Executive Lounge @ Holiday Inn - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Lisa Beer Bar - ‬1 min walk
  • ‪CQK Mala Hotpot - ‬2 min walk

About this property

Empress Pattaya Hotel

Guests of Empress Pattaya Hotel have access to an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available on request) for THB 2150 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. This hotel also has laundry facilities.
Guests can stay connected with free WiFi. Other standard amenities include minibars, hair dryers, and safes.
An outdoor pool and a children's pool are on site.

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  • Pool
  • Pet friendly
  • Kids pool
  • Parking included
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Nov 23 - Nov 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Onsite parking available only on request
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; THB 220 for adults and THB 170 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Front entrance ramp
  • Null
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • Mastercard
  • Visa

Important information

Fees

  • A damage deposit of THB 1000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately THB 220 for adults and THB 170 for children
  • Airport shuttle fee: THB 2150 per vehicle (one-way, maximum occupancy 6)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Empress Pattaya
Pattaya Sabai Empress
Sabai Empress
Sabai Empress Hotel
Sabai Empress Hotel Pattaya
Sabai Empress Pattaya
Empress Pattaya Hotel Hotel
Empress Pattaya Hotel Pattaya
Empress Pattaya Hotel Hotel Pattaya

Frequently asked questions

Is free cancellation available at Empress Pattaya Hotel?

Empress Pattaya Hotel provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What's there to see around Empress Pattaya Hotel?

This hotel is situated in Central Pattaya within a 10-minute walk of Terminal 21 Pattaya and Pattaya Beach Road. You'll also find Pattaya Beach and Walking Street within a short drive.

Is parking available on site at Empress Pattaya Hotel?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, wheelchair-accessible parking is also available.

Is there a spa available at Empress Pattaya Hotel?

Spa services at the hotel include massages.

Does Empress Pattaya Hotel feature a casino at the property?

No, Empress Pattaya Hotel doesn't have a casino.

Is there an indoor pool at Empress Pattaya Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Empress Pattaya Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at Empress Pattaya Hotel?

No, this hotel doesn't have a spa tub.

Does Empress Pattaya Hotel have a restaurant that serves breakfast?

Yes, Empress Pattaya Hotel serves an English breakfast each morning for a surcharge from its restaurant.

Does Empress Pattaya Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Empress Pattaya Hotel.

Are there connecting rooms at Empress Pattaya Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Empress Pattaya Hotel?

The closest major airport to Empress Pattaya Hotel is Utapao (UTP-Utapao Intl.), which is 29.1 mi away (48 minutes by car).

Are there rooms with balconies that I can book at Empress Pattaya Hotel?

No, there aren't any guestrooms with balconies at Empress Pattaya Hotel.

Empress Pattaya Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 153 reviews
Rating 8 - Good. 58 out of 153 reviews
Rating 6 - Okay. 16 out of 153 reviews
Rating 4 - Poor. 4 out of 153 reviews
Rating 2 - Terrible. 5 out of 153 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for its price range
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at this hotel. The rooms were clean and comfortable, and the staff were always helpful and welcoming. The hotel is in a great location with plenty of amenities nearby, including many good restaurants and food options within walking distance. There are also several excellent massage places around the hotel, which made the stay even more enjoyable. Overall, the staff made me feel very welcome, and I would happily stay here again.
Stayed 9 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an old but clean hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Was a great room, and the friendlies staff very helpful. Great place to stay close to so much to do and still not loud. Highly Recommend.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't use parking. Room was clean, AC was great
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel

Loved my stay here. Staff where really friendly and helpful, room was big and clean and in a decent location that wasn’t to noisy at night
Stayed 8 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good place, I come back next year definitely
Stayed 21 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
a conveniently located hotel
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and ready for the day. Cleaning lady is very nice.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and close to Central Marina and Terminal 21. Room is big enough and air condition is excellent.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Multiple time visitor to this hotel. Location is great and the staff are friendly. Rooms are comfortable and clean.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places to stay. Clean rooms friendly staff. Good price range close to two shopping malls.
Stayed 9 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and close to everything. Staff is always great, and friendly.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel i have ever stayed in, while visiting Pattaya, Thailand...
Stayed 10 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at empress! Very clean and close to terminal 21
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it within walking to terminal 21 some nite markets and beach
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Good 👍
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property was a little outdated as in the room but it was huge , how ever the bathroom was fantastic big bath and great shower
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location . Courteous staff .
Stayed 6 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff all friendly and helpful. Hotel clean and tidy. Perfect location with Beach Road 5 minutes walk away.
Stayed 27 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Express pattaya

Stayed at the Empress hotel a number of times and its always been a good , plenty of bars ,restaurants, shopping centres all within easy reach
Stayed 6 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness
Room was fine buy quite minimal, food was open for limited hours.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value for money

Great location , courteous staff . The corner rooms for extra 10 USD is really worth it. Very spacious
Stayed 3 nights in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
It was okay
Stayed 2 nights in Aug 2024