Bad breakfast, no coffee, everything broken. Dirty bathroom
this hotel is small and away from interstate and low cost.
Front staff eager to help and very accommodating.
The room was beautiful, in great shape, and likely recently done over - surprizingly high quality! The young lady at the front desk was professional, couteous, and gave us a great recommendation for some late night dinner takeout! We'll be back!
We had stayed here before in 2020 and we came back because it was so convenient and we enjoyed staying here.
Seems like a family owned franchise. The owners are attentive and take pride in their business. It’s on my list of places I’d stay at again.
Staff was very friendly and accommodating for our situation.
Easy check-in, desk girl was great. For some reason, after retuning late after our party, the hot water "ran out" / went away in the shower and sink. Only cold water. It was 0100 AM so we didn't call the desk. Next AM it was ok.
I am sure will look nice once done ....the front of the inn was being fixed
Clean, nice, quaint... perfect for a business trip.
Closest to my job during a snow storm, needed a place to stay overnight
Came here for a family funeral in a remote location. A last minute thing for one night. I felt uncomfortable here & room was kind of shabby. Mold on walls in bathroom & peeling wallpaper. Checked the sheets & pillows seemed clean but didn’t smell fresh. Glad it’s only for a night.
the ottoman in my room had only 3 legs on it, there was candy wrappers on the floor, not from me, the corner of the room was very dusty. I was hoping to find a place to stay when there a snow storm for my coworkers and I that work at the hospital with me on snowy days.
Hotel is outdated, smelled of stale cigarettes in hallways and in room even though this is a non-smoking hotel. Toilet ran on and off all night long. TV did not work, staff changed battery in remote and were accommodating but TV only worked sporadically. Bed was comfortable and shower pressure was good, so that was great but overall hotel is in need of a complete update. The guy at the front desk was extremely helpful and welcoming.
Stayed here twice in the last 6 months. Gave them the benefit of the doubt the first time, but nothing has been improved. Breakfast is marginally ok. Room appeared to have black mold around crummy window and wallpaper was peeling. Bathroom had no exhaust fan and shower head was bad. Carpet in room was nasty. AC/heater had broken cover and was very noisy. Furniture was stained. Will look for somewhere else when visiting the area.
Landscaping needs attention--really bad Room smelled like cigarette smoke TV didn't work; tried both remotes Mold in corner wall of bathroom Mildew on top of door Staff not visible Adequate for in/out; but that's it.
Basically we were just looking for a place to sleep overnight to bring our daughter home from college the next morning. We weren't looking for anything fancy, and that's what we got. The king size bed could have used more than 3 standard pillows. The bathroom definitely needed some new wallpaper. There was plenty of restaurants and shopping close by.
Located within 2 miles (3 km) of Stryker Airsoft, Quality Inn Hackettstown - Long Valley is within 3 miles (5 km) of Centenary College. This 44-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:30 AM.
Guests can expect to find free WiFi and 27-inch TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests of Quality Inn Hackettstown - Long Valley enjoy access to free WiFi in public areas, a conference center, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, free newspapers, and an ATM.
Bad breakfast, no coffee, everything broken. Dirty bathroom
this hotel is small and away from interstate and low cost.
Dear LLOYD,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager.
Front staff eager to help and very accommodating.
Dear Guest,Thank you for sharing your positive experience with us. We're glad to hear that our front staff was helpful and accommodating during your stay. Our team strives to provide the best service possible and we're pleased to hear that they met your expectations. We'll make sure to pass on your kind words to our front staff. We look forward to welcoming you again.Sincerely,Hotel Manager
The room was beautiful, in great shape, and likely recently done over - surprizingly high quality! The young lady at the front desk was professional, couteous, and gave us a great recommendation for some late night dinner takeout! We'll be back!
Dear William,Thank you very much for your stay and the wow feedback. We are excited to read such a wonderful comment about your stay. It is heartening to hear about the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon.Sincerely, Hotel Manager
We had stayed here before in 2020 and we came back because it was so convenient and we enjoyed staying here.
Dear Melissa,Thank you very much for your excellent feedback. We are glad that you enjoyed your stay with us yet again. We look forward to welcoming you again soon.SincerelyHotel Manager
Seems like a family owned franchise. The owners are attentive and take pride in their business. It’s on my list of places I’d stay at again.
Dear Kyra, Thank you for a wonderful review. We are so pleased to hear you enjoyed the many amenities offered at our location. We look forward to creating that memorable positive stay experiences for you the next time you visit our hotel. Sincerely Hotel Manager
Staff was very friendly and accommodating for our situation.
Dear Guest, Here at the Quality Inn Hotel, we strive to provide outstanding service and it is encouraging to receive confirmation that our efforts make a difference. I will be sure to share your compliments with my staff. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely Hotel Manager
Thanks for staying with us. We appreciate your feedback!
Easy check-in, desk girl was great. For some reason, after retuning late after our party, the hot water "ran out" / went away in the shower and sink. Only cold water. It was 0100 AM so we didn't call the desk. Next AM it was ok.
Thanks for staying with us. We appreciate your feedback!
Dear Matthew,We apologize for the unsatisfactory experience you had during your stay. Your feedback regarding the breakfast, lack of coffee, and maintenance issues is concerning, and we take it seriously. Rest assured, we will address these issues promptly to ensure a more enjoyable experience for our guests. We appreciate your feedback and apologize for any inconvenience caused.Sincerely,Hotel Manager