The hotel staff was very friendly, the room was very nice with a comfy bed and a great bathroom. The continental breakfast had a good variety of items that were all tasty. We ate breakfast at the hotel almost every day of our stay. The hotel is also a few blocks away from 2 metro stations so getting to sites was easy, and there are lots of restaurants within 2 blocks (we loved Bistro Marbeuf and Chez Andre). Our only issue was that the room was a little warm and we couldn’t figure out the thermostat. That being said, we don’t speak French and didn’t mention it to the staff. We just cracked the balcony doors a bit.

Excellent location and staff. Will are looking forward to go back.

Great hotel. A short walk to good cafes, good continental breakfast. Staff is courteous and very helpful. Clean rooms. Would highly recomend. An A+ hotel.

All of the concierges were so helpful in making our stay comfortable including booking restaurant reservations and a rental car. One concierge added a chocolate bar to our room service order just because I had mentioned wanting chocolate instead of dinner. The room was so elegant, breakfast was served on a silver platter every morning and the staff paid so much attention to detail. We loved our stay.

Gem of a hotel, near many of shops and restaurants. The staff is extremely friendly and accommodating. Very nice neighborhood where it is located, so we never felt uncomfortable or insecure. Lots of excellent, family owned restaurants within 500 feet in almost any direction. Awesome place in Paris.

West end is a small but nice hotel located in a superb location, one block from avenue Montagne. There is plenty of good locations near the hotel: nice restaurants, pharmacy, carrefour and also few blocks from champs elysee and george V avenues. Personnel is friendly and helpful, trying to help you anytime. Breakfast is very nice, with ample choices of breads, cheeses, hams, juices, mermalades, fruit, and very good coffee and teas. And best of all, is free in all rates. The only thing is that the standard rooms are extremely small. I will recommend to take the junior suite or deluxe rooms, they are beautiful and spacious. The personnel of the hotel was extremely helpful and they wanted to change us room for an extra charge, which we were about to do it, but was a fuss to change room once we were accomodated in our actual room. Wifi is not so good in the rooms, but guess this is a problem in all hotels! I will definitely returned to West End, next time in a deluxe or junior suites which are beautiful.

This is a small hotel, but exceeds in customer service which was huge for a first time traveler to Paris such as myself. We enjoyed our stay from 9/4/2017-9/9/2017 it felt like our home away from home. It's close to several attractions, restaurants, shopping and in a quiet safe area. The room we got was small, but charming with all the necessities. The rooms and hotel in general were very clean with a pleasant aroma throughout that I loved. The staff were amazingly friendly and always willing to help. Also, our stay included breakfast which was delicious (omelettes are available for 5 euros). We loved Paris and can't wait to return. We will definitely be staying at West End again.

Great location, very convenient to shopping. Friendly staff. Delicious breakfast. I like the decoration of hotel room. Will come again!

Staffs are super friendly and helpful! The hotel is closed to lots of attraction and the restaurants around the hotel taste excellent

Wonderful front desk staff. Very walkable to the Champs Elysees, the Eiffel Tower, and the Louvre but tucked away on a quiet street with many great restaurants.

We loved this hotel! It was a great location all around. It was also very beautiful. We got a free upgrade for being Orbitz Platinum and a free bottle of wine. We absolutely loved our room. The continental breakfast was very simply, but they had nice options for a little extra. It was also no extra cost to have the breakfast delivered to your room. We would recommend this hotel to our family and friends in a heart beat.

Great hotel, classic old school Paris. Perfect location.

We bought this hotel stay as part of a package to Europe. This wasn't my first trip to Paris, but my first staying within the more touristy parts of Paris. This hotel is about 2 blocks away from the hustle and bustle of the Champs-Élysées. However, at night it was very quiet and peaceful. The room was a standard European room size, but very clean. It smelled lovely, the bedding and bed were comfortable, the shower and bathroom were spotless, and the room location was perfect. We had the "continental breakfast" each morning. I put it in quotes because it's the best "continental breakfast" I've ever had. Standard fare was about 3-4 types of cheeses, 3-4 types of Charcuterie, fresh fruit salad, 4 types of yogurts, deliciously baked breads, jucies, butter, spreads, etc. You got free tea, coffee, or hot chocolate. You could also order omelettes, hot foods, etc for a minimal price. We ordered room service one night and though the menu was simple, the prices were reasonable and food was good. Staff was VERY friendly-the best.There must have been one guy (a manager I think) that was not very chipper in all my contacts with him (3), but the rest of the staff was so welcoming and friendly, it really made it easy to overlook the one grumpy guy. I would definitely come here again. It was a pleasure being here. I speak conversational European French but my wife doesn't speak French. She had no issue conversing with the staff in English, without feeling embarrassed about it.

Spacious room with large bathroom. Elegant European decore. Staff friendly and helpful throughout the stay. Located near metro stops making it easy to navigate Paris.

The hotel was perfect! They went over a beyond to help us out. Rooms were comfortable and well kept. Breakfast was filling. We would highly recommend and if have the opportunity to return to Paris we will stay there again.

they were very kind and friendly. I am very happy that i chose that hotel because i didn't speak french but they spoke english and that helped. there breakfast was amazing and i really enjoyed there service. Even though our room wasn't ready when i got there they helped us feel comfortable until then and helped us find trains and buses

The staff was very helpful and the location was close to great restaurants and shopping.

Certainly,this is not more than a 3 star hotel. The room is not what is displayed on the website. It is way below what the displayed. The noise level at the hotel is a disaster.

The West End Hotel was a wonderful place to stay for our first visit to Paris. An easy walk to both the Eiffel tower, Sienne River cruises, and the Champs D'Lysee. Very helpful staff and a clean comfortable room made this an excellent experience.