Good: Check-in and directions for entering the building were very easy and we were even able to access our room apartment a few hours early. Someone was on site to drop off ant killing spray, and she also brought us a fan without being asked.
Bad: The first thing we saw upon entering the apartment were ants. Ants everywhere: on the windows, floors, in the shower, table, on one of the beds...even though housekeeping came by to spray for the ants and even leave us a bottle of our own ant spray, we were always greeted by more ants upon our return to the apartment. Luckily they were easy to clean up, but if we were staying longer than one night, I would have asked for a different room or even a refund.