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Residhome Courbevoie La Défense

4.0 out of 5.0

Residhome Courbevoie La Défense

4.0 out of 5.0

Recent guest reviews

Booked one weekend in Paris for 3 people. The room was clean but felt cramped once the sofa-bed was deployed. The beds were comfortable and it was great to have the mini-kitchen in the room. It is a good 10 minutes walk to get to the Metro La Défence and Shopping Centre and this walk is not accessible friendly - lots of stairs. Starbucks is very close by. The service was excellent and the hotel always luggages to be stored free of charged once checked out.

Hotel is clean and tidy, and located within easy walking distance of the La Defense Metro and shopping areas. Rooms are functional however external noise can sometimes be an issue. Comes with microwave, assorted electrical appliances and crockery. During my 2 night stay there coffee, sugar, water etc was not replaced and the room appeared cleaned hurriedly. Apart from one gentleman, the reception staff were appeared unfriendly and found other more important duties to do when several guests pointed out issues with the lifts. On checkout with a prepaid room was told, in no uncertain terms, residency room tax needed to be paid and pay it now. If in the area on business and looking for no frills accommodation then this may suit however dont expect much local assistance.

Aparthotel with apartments close to business area in La Defense. Room was good, big enough and clean. Breakfast enough, but service during breakfast was not fast. Spoons, dishes and others were not available and you need to ask for continuously. It should be improved.

Clean and convenient location. Good breakfast. Would definitely stay there again. The room was clean and the beds were comfortable. Close to shopping and subway. The lobby is big and comfortable with free newspaper.

I would not stay here again. I made reservations for 5 people and called the hotel and said we would be arriving at different times. I gave the hotel the names of the other guests. When the other people arrived before me they would not let them check in. I texted the hotel with the confirmation numbers and the hotel still would not let them check in. What made it worst was the front desk invited them to leave and come back when I arrived!!! I was out raged and did not even want to stay at the hotel. They never apologized for their behavior and when I checked in they were still rude!

This hotel was wonderful from the moment of check-in to departure. The staff were very helpful, especially Benjamin and Clement. Being able to leave luggage there both ahead of check-in and after checking out was very useful. Room was very clean, well cared for and warm. The inclusion of a kitchenette was especially welcome. The hotel can be somewhat difficult to find from the Metro at La Defense. We followed the signs to the taxi rank and then went from there. Note that the street the hotel is on is at a lower level than what appears to be the main thoroughfare. But it is only a 10 minute walk from the Metro so well located.

Hotel is on walking distance from the La Defense station (metro/RER), from this station it is just 2 stops to Paris city centre. The La Defence area is quite good. But the service of the hotel, the hotel room and the breakfast are way below average. In the room it is noisy, you can hear the elevator, the people on the hallway and also the traffic outside can be heard clearly. The room is also not really clean, and there are stains in the towels. Breakfast is too basic and some staffs are unfriendly. It is NOT recommended to stay here.

Please note that we were due to stay at this hotel in October for 3 nights. I booked via booking.com on my phone. There was no mention of a non refundable deposit. It said ‘reserve’ which in the English dictionary means to put ‘aside’ they took my card details and I got a confirmation to say this was booked and non refundable. I rang booking.com who told me that I needed to speak to a manager at Residhome Courbevoie La Défense. I rang and spoke to a man called Benjamin, he sounded sympathetic and said he understood what happened. I was on the phone for around 30 minutes explaining to them that the text on booking.com was misleading. He said he would see what he could do. He put me on hold and said that he would not take any money out of my account. Another female member of staff was speaking in French to him and he put me on hold once again. He then took me off hold and said that he needed to take all the money from my account. Previous to this he explained that he had not put my details into the system but clearly was doing this as I spoke to him over the phone. I can’t believe that members of staff could be this heartless and malicious. I am now in the process of speaking to trading standards about booking.com and make other people aware that of staff can be this cunning, then to please make sure you don’t stay here !

We stayed here for 6 weeks and cleanliness is the main issue. Housekeeping was done once a week, but really nothing is really done. the toilet is not cleaned, house keeper forgets stuff, some days she refill the toilet paper, if not she doesnt. The bathroom towel sometimes they forgot there was 3 of us. One week she forgets house keeping at all. I wont recommend this place to be honest if im paying myself. The bedsheet was also stained. There are better places to stay nearby with better ambiance and cleanliness. other than that It is quite easy to get to the metro, and 4temps is convenient for shopping.

It says it is a 4 star hotel, if is wasn’t for this I’d feel happier, it simply isn’t good enough, however it’s not bad... Rooms are apartments, studio style, with a miniature kitchen and living area. There are no curtains, instead you have to manually wind down an external solid shutter (handle is inside). It’s pretty basic - but all functional and clean. For the money it’s ok.

49 avenue de l'Arche Courbevoie Hauts-de-Seine

Hotel highlights

  • Walking distance to Grande Arche and U Arena
  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Located in Faubourg de l'Arche, Residhome Courbevoie La Défense is a leisurely stroll from popular sights such as Grande Arche and U Arena. This 198-room, 4-star residence welcomes guests with in-room amenities like kitchenettes, sofa beds, and refrigerators.


Dining

Buffet breakfast is offered for a fee each morning from 7:30 AM to 10 AM.


Rooms

Guests can expect to find free WiFi and 32-inch an LCD TV with satellite channels and a DVD player. The bathroom offers a soaking tub, hair dryers, and free toiletries. Other standard amenities include a kitchenette, a sofa bed, and a refrigerator.


Property features

At Residhome Courbevoie La Défense, guests have access to free WiFi in public areas, express check-in, and express check-out. Self parking is offered for EUR 15.00 per night. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include free newspapers, laundry facilities, and a garden.

Room options

Executive Studio

Full 1 | Sleeps 2

Classic Apartment, 1 Bedroom

Full 1 | Sleeps 4

Studio

Full 1 | Sleeps 3

Classic Apartment, 2 Bedrooms

Full 1 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

67.0% of guests recommend this hotel

Total of 376 reviews