Pullman Paris La Défense5.0 out of 5.0
Recent guest reviews
I stayed at the Pullman La defense from a Sunday - Thursday and would definitely recommend it to anyone who's looking for a hotel with good service and even better people. All the staff are great but some of them especially really went the extra mile to make a difference. With so many hotels nowadays, that's what makes any of my hotel stays special. I'd like to thank, David (Breakfast team) and Jean Christoph (Guest Relations) - reach out to them for anything you need, they'll surely help you out :)
Dear Reader After going through a long hassel trying to find a descent place to stay in paris and after reading countless reviews online of places which were either so old and under furnished or extremely expensive and over priced I actually found this hotel after t being recommended by my wife as she has visited it last year with her family . I have checked in to the Pullman after a long flight from the UAE , as soon as I checked inn which was very early in the morning 8 am which prior to my check inn timing and im sure every one knows how hotel s are careful about their check out and check inn timings , i was actually warmly greeted by the check inn person , even asked how was my trip , however he didn't know me previously! He managed to get me checked in just so i can relax and revive after a long flight, me and my wife choose Paris the destination of love since we are celebrating our anniversary and her birthday soon after I checked inn i was actually upgraded, seems easy to be said but actually when when someone adds this personal touch to your travels makes it worth and u dont feel a stranger , on another level the hotel was pretty booked and when someone goes out of their way to make your stay special not only memorable is PRICELESS , bare in mind i come from a country known to have the best hotel chains and i was impressed by the level of service and accommodation not to mention as its my first time here the gentleman was more than happy to assist me of where and how to get to places. Therefore I would like to extend my respect and appreciation to the man behind that Mr Gregory at the front desk , he welcommed me , upgraded me to unexpected room i.e highest floor and BEST Room IN THE HOTEL PRESENDIATIAL SUITE and made sure i am pleased this is what i can call exceptional customer focus experience , i here by will share some of my humble pictures which im sure will not be enough to describe the hotel room and experience but will actually go a long way making you decide on your next stay , Pullman Paris la defense THANK YOU ! You will be the hotel of my choice on my every trip in the future
This hotel has no commitment to the terms and conditions of the bookings which is applied i have suffer from the hotel until today i had a booking with them on last March which is free cancellation until the day of arrival and i have canceled that booking but the hotel charged me all the amount of stay before of my arrival and even though i cancelled the booking which dose mean they should not take the money until today they didn't refund my money I am really upset about this
Pullman la defense was a great hotel business hotel. I was accompanying my husband on a business trip and I still felt like there was a lot to do in the area even with him at work, that was only walking distance. There was places to eat and a shopping centre right on the door step. The hotel room was spacious and the hotel managed to provide us with a travel cot for our baby which was a plus. We had a great night view as we had a corner suit.
Room was quite nice but not modern. Floor was dirty. Bathroom clean. Personel very helpful and professional. The best about this hotel is restaurant with delicious breakfeast and location near to Grand Arch. In general reasonable but you canfind better pkace in similar budget.
In Paris, I usually prefer to stay in Central Paris - and that's what I would suggest to all.. However if you have some business in the La Defense area (30 min away from central Paris), then this is a good stay option. The area is very different from Central Paris - high rise buildings - all steel and glass.. And the hotel is the regular Pullman, big brand hotel.. For me the top things that I liked were the following: - The room was larger than most hotels in central Paris - 5 min walk to a good shopping area - Very close to most businesses in La Defense - A great breakfast.. This is one of the best breakfasts that I have had in Paris. They have a live DIY juice machine with an option to juice many vegetables and fruits. There are a variety of fresh cut fruits, yogurts, live eggs to order and a variety of delicious breads. For me this was the key highlight of the hotel. I would certainly recommend this hotel (If Central Paris is not an option).
Very polite and helpful staff beautiful and spacious rooms with good food there is a train to all places you want to get to but we used the taxi service which helped to get us to we're we wanted to be. there's still a lot to see out side the hotel shops statue's and some amazing new building's
Pullman la defense is a 5 star hotel but in my opinion at some points it's a 4 star ,In which I'll describe below: - small rooms:the rooms in the pictures seem big but in reality it's kinda small. -good and full of variety breakfast: the breakfast in this hotel was so good . I really enjoyed it. -slow services : when you asked for a service in reception for your room it took a long time for them to take action. -fast internet connection -the staff are very kind and friendly , they speak English quite well but sometimes they forgot to refresh our tea supplies (coffee,teabag,water,etc...)which is free and has to be refreshed every day. -The staff in the reception are also very helpful at directions . -the hotel's location is close to shopping malls and metro which is very nice . Over all I am satisfied with this hotel but it's services are at a 4 star hotel's level . If they improve their speed and better room services they will deserve a 5 star .
The staff mainly at the front desk look freindly and very cooperative while you look for any peice of information,rooms are big and cosy but demerit is its small space resrurant at the 2nd floor while the No of clients increased you may face criwds at breakfas time.
Clean, modern hotel. Nothing spectacular, but if you're on a business trip like I was, it fits the bill. Good sleep on a comfortable mattress, the hotel is quiet. Easy access to the train station La Defense. There are two big shopping malls within 5 minutes walk if that's your thing. Overall a nice stay but not extraordinary; a bit expensive. One complaint is that I asked for an email receipt and did not receive it in a few days. After several emails to them I finally got it about 2 weeks later. Not good if you need to do an expense report. Get a paper receipt at checkout.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 1389 reviews