Very welcoming and accommodating front desk staff! Our overnight flight arrived at 8a and we were exhausted. While check-in was not technically until after 3p they were able to accommodate us with a room by 1p and prior to that, provided us with coffee/juice and offered use the fitness facilities to freshen up in the meantime. They were very helpful with making reservations on our behalf at restaurants and securing museum passes. This Hyatt is a quiet boutique hotel located in a high end shopping district. The subway is an easy 10 minute walk away and the area felt very safe. We will definitely stay again on our next trip!
Perfect hotel and staff. The location is great; easy walk or cheap cab ride to most attractions.
My wife and I are at a loss for words with how incredible this hotel and its staff are. We had a bad start to our honeymoon and last minute booked a room, the staff responded immediately by making us feel like gold! They upgraded our room, which had an amazing view and offered us free champagne. Throughout the rest of the week we would come home to little letters left for us, and everyone called us by name. Everything was amazing here and has left us wanting to book with Hyatt everywhere we go!
We enjoyed our stay. Very clean, comfortable, peaceful. Staff was very helpful. Very good location Would stay again.
Everyone is very professional. I always return there. Alexandre is very accommodating. Would recommend to everyone.
We had a very good experience in this hotel. We asked for a room away from the elevators and got it. No pressure to check out early and they allocated us extra time for departing the premises in the AM. They also kept our luggage while we waited for our flight later on the day at no charge. Good service and recommend this hotel.
...Don't get me wrong, the hotel was very nice and clean. The staff was great and we had no difficulties communicating our needs. I think being rated 5 stars, we had some pretty high expectations. The location was convenient to everything that we wanted to do and the staff made maps and directions readily available for all of our adventures. However, the complimentary bottled water consisted of only two small bottles a day and when asked if we could get another round after a hot day, we were directed to the $7/$9 drinks in the mini bar. The room was small, but clean, and the bathroom even smaller. While the shower had adequate pressure, the toilet did not. Overall, I'd say the accommodations were on par with a 3.5-4 star in the USA. I'd consider staying there again, just without the high expectations.
We loved this hotel. The location was just perfect. The staff was awesome, especially the concierge Julie. Because the hotel was a bit more expensive( we wanted a nice place for our first time in Paris ) we felt we could only book the French Queen room. Unfortunately my husband and I are tall and the beds are quite short. So if you are tall- book the Deluxe King. Great place!!!
Hotel is very friendly although the M Cafe was under construction with major works and noise durning the day. The web site said two resturants although one is closed for 10 days. They should let people know if a hotel is under construction or offer discount.
The hotel is well run the staff is well trained in helping the client.
Overall, this is a lovely hotel. The staff is very friendly and they all speak English extremely well. The deluxe room we stayed in was charming and roomy for European standards. The bathroom was well laid out, and contained a bath and separate shower (cascading). Only a couple of issues...first, the shower was not draining properly and we needed to rush through our showers in order to avoid it from overflowing into the bathroom. I would say this was most likely an isolated incident, but we had to call 3 times to get someone to finally come and fix it. It was not until the third day that it was fixed. Second issue was that although there was plenty of front desk staff, there was no separate concierge area. There was sometimes a concierge available to help, but other times there was not. We asked some very basic tourist questions and did not always get the most accurate advice. For example, we were told that if we went to the Eiffel Tower and ate lunch in the cafe, we would not need to wait in the lines. We asked if we would be able to just walk into the cafe without a reservation and the concierge told us that this was the case. Upon arriving at the Tower, we realized that all of this info was incorrect. As I stated before, the staff was extremely nice, and I would not have even mentioned this issue if this had been the only incident. There were a couple of others! Finally, we had a cold buffet included in our price, and this was a plus. The breakfast is served in a lovely room and the staff in the restaurant was great. The buffet was good, but not too big. If it is included it is a good deal, however if it is not, the buffet is quite expensive and I would not necessarily recommend spending the money on it.
Located in Paris City Center, Hyatt Paris Madeleine is a leisurely stroll from popular sights such as Champs-Elysees and Place de la Concorde. This 85-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and a 24-hour gym.
Enjoy dining at one of 2 onsite restaurants including Café M, which specializes in French cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a continental breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM.
40-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include iPod docks, minibars, and espresso makers.
Renovated in 2017, Hyatt Paris Madeleine offers a full-service spa, a 24-hour gym, and a sauna. For transportation, you can make use of an airport shuttle (available 24 hours) for EUR 280 per vehicle roundtrip, as well as limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.
Very welcoming and accommodating front desk staff! Our overnight flight arrived at 8a and we were exhausted. While check-in was not technically until after 3p they were able to accommodate us with a room by 1p and prior to that, provided us with coffee/juice and offered use the fitness facilities to freshen up in the meantime. They were very helpful with making reservations on our behalf at restaurants and securing museum passes. This Hyatt is a quiet boutique hotel located in a high end shopping district. The subway is an easy 10 minute walk away and the area felt very safe. We will definitely stay again on our next trip!
Perfect hotel and staff. The location is great; easy walk or cheap cab ride to most attractions.
Thank you very much for choosing to stay at the Hyatt Paris Madeleine and for your kind review. We are delighted to read that you have enjoyed the hotel. I truly hope that we will have the pleasure to welcome you back in the future. Kind regards,
My wife and I are at a loss for words with how incredible this hotel and its staff are. We had a bad start to our honeymoon and last minute booked a room, the staff responded immediately by making us feel like gold! They upgraded our room, which had an amazing view and offered us free champagne. Throughout the rest of the week we would come home to little letters left for us, and everyone called us by name. Everything was amazing here and has left us wanting to book with Hyatt everywhere we go!
What a kind review, thank you so much for sharing it with us! How wonderful it is to read that you had a great experience with us! I will be sure to share your compliments with our entire team. We look forward to welcoming you back soon. Warmest regards,
We enjoyed our stay. Very clean, comfortable, peaceful. Staff was very helpful. Very good location Would stay again.
I would like to thank you for sharing your feedback on your stay with us. I was pleased to hear that enjoyed your time with us. I will certainly convey your kind words to the team and look forward to the pleasure of welcoming you back soon.
Everyone is very professional. I always return there. Alexandre is very accommodating. Would recommend to everyone.
Thanks a million for your lovely review following your stay with us. I'm overwhelmed with all your kind words and I will certainly convey your appreciation to the whole team, especially to Alexandre. We look forward to welcoming you back soon. With kind regards,
We had a very good experience in this hotel. We asked for a room away from the elevators and got it. No pressure to check out early and they allocated us extra time for departing the premises in the AM. They also kept our luggage while we waited for our flight later on the day at no charge. Good service and recommend this hotel.
...Don't get me wrong, the hotel was very nice and clean. The staff was great and we had no difficulties communicating our needs. I think being rated 5 stars, we had some pretty high expectations. The location was convenient to everything that we wanted to do and the staff made maps and directions readily available for all of our adventures. However, the complimentary bottled water consisted of only two small bottles a day and when asked if we could get another round after a hot day, we were directed to the $7/$9 drinks in the mini bar. The room was small, but clean, and the bathroom even smaller. While the shower had adequate pressure, the toilet did not. Overall, I'd say the accommodations were on par with a 3.5-4 star in the USA. I'd consider staying there again, just without the high expectations.
We loved this hotel. The location was just perfect. The staff was awesome, especially the concierge Julie. Because the hotel was a bit more expensive( we wanted a nice place for our first time in Paris ) we felt we could only book the French Queen room. Unfortunately my husband and I are tall and the beds are quite short. So if you are tall- book the Deluxe King. Great place!!!
Hotel is very friendly although the M Cafe was under construction with major works and noise durning the day. The web site said two resturants although one is closed for 10 days. They should let people know if a hotel is under construction or offer discount.
The hotel is well run the staff is well trained in helping the client.
I was absolutely thrilled to read your amazing review following your recent stay with us! We are delighted you had a great experience and liked the helpfulness of our staff. I'll be very pleased to share your review with the whole team. Thanks a million and it will indeed be a pleasure to welcome you back! Kind regards