Hotel Prince Monceau3.0 out of 5.0
Recent guest reviews
Don’t go there! They are just cheating people who come their hotel! Our room was ground floor, room number was 003 at behind of the reception and our window doesn’t see street (you can see at the photos) and the room doesn’t look like at pictures what we see in the website. It is completely different. When we said the receptionist, this is not the same what we saw. He was very rude and didn’t care anything. He said no! this is true room. We chosed the one big bed but they gave two single bed. The room was terrible! All staf is very very old and dirty! We couldn’t believe that this is really hotel!!! The wardrobe is very dirty and broken very piece of it! Pillows were tear and all cottons come out of pillow! When you open the window, you can see the constraction loan and it is not possible to open window for freshair. Now i will give you the top point! When we open the sheet we couldn’t believe it! someone else hair and bodily was everywhere under the sheet and disgusting. We call the receptionist and showed him. He was very rude and annoying. He just said you’re not sleeping under the sheets! You chosed the cheap hotel and that’s it! He has never tried to solve problems. We tried to change our room but he said it is not possible for tonight! Then we have checked the people’s comments. Almost every people lived the same problem. We have to stay one night because when we arrive there it was late. Next morning firstly we selected new hotel and had reservation. It cost us so much!!! Stay away this hotel!
We stayed in this hotel for 3 nights. The first night we arrived and wanted to put clothes in the wardrobe, the moment we opened it the huge pieces of dust (like if you would not clean it for weeks) started flying around the room....... then we started checking around: everything was in a condition when cleaning lady only bothered mopping the floor and a little bit of a bathroom. It is not a hotel, rather some cheap hostel, not worth the money we paid at all.
First time in Paris with my partner and we had an awful experience due to this hotel. It looks nothing like the pictures online and it misleads you in thinking you have picked somewhere decent to stay. Firstly, the walls are paper thin and the rooms are so close together you can hear everything that other guests are doing and saying. Our room was located right next to the lift on the second floor so we could hear people going up and down all night long. The air conditioning unit in the room worked but made loud noises, even after turning it off which kept us up the whole night. Our 'bathroom' was an absolute joke. It was tiny, with the shower over the toilet and it soaked the entire floor. The shower head was also broken, we weren't provided with proper sized towels (only hand towels) and there was no space to put your toiletries. The room was dirty and because I have bad asthma I could feel the dust in my lungs which made me feel very unwell. The floor was dirty, as was the stool they had plonked next to the mirror beside the shelf which was all squint. The view from our window was awful - all scaffolding and so no natural light provided. Guests on our floor were up until 6am and so we got absolutely no sleep as could hear them talking and carrying on as well as every single time they flushed the toilet. There is no soundproofing WHATSOEVER. All I could smell was cannabis from the lobby when I went downstairs at 2.30am to complain and they did nothing. They offered us another room which was a slight upgrade - more natural light but it faced the main road and could hear cars and motorbikes going past. The air conditioning made that same terrible noise and I could literally pick the tiles off of the bathroom wall - the place is an absolute DUMP and it is dirty. It is not 'recently renovated' as it suggests on their website and the wifi is NOT free as they advertise. Please take my advice and pick somewhere else to stay - spend a little more if you have to because they don't deserve to have your money. I tried to get my money back but they refused and so have had to go through Booking to try and get them to negotiate. Thankfully I had a credit card to book another hotel and get away from here to try and salvage what we had left of our first experience in Paris.
I was able to book Prince Monceau at short notice and at a time when hotel space was extremely hard to find. On the plus side, I was sheltered from the weather and able to come to Paris at a very busy time. I had a bed and I found the room was clean, albeit remarkably unexciting with only a very small space to walk to the bed. As I has no plans for dancing, only sleeping, this was adequate for my 2 night stay. The air conditioning was very quiet when in operation, which is better than many more expensive hotels I have used. However, I did have to negotiate to get it switched on from thee main desk, even though the external temperature was 38. I was less successful at getting it set to my required temperature, but just having it on was relief enough. The most interesting - even quite charming- aspect was the well-presented stone cellar restaurant where breakfast was served. Of course, it was continental breakfast which is too sugar-rich for my liking, but expecting American/English breakfast in Paris would probably be culturally unreasonable. The standard was reasonable for those who like that but I've definitely eaten far better baguettes (lighter, crustier) and croissants (less soggy). Cheese was sliced, processed cheese in individual wrappers. IN FRANCE !!!!!!! The home of 365 cheeses. Only in America have I seen this type of cheese offered! How France has changed!
Don't walk run when you see this name Hotel Prince Monceau France. They have the worst service ever!!!!! They don't provide the bear essentials, like toilet tissue functional television. Their tv goes off on increments of 15 minutes at a time, after that you have to go downstairs and have them reset it. It happened to me so, I went downstairs to the front desk asked the receptionist if he could go to m room and restart the television, said he wasn't going to that I should stat fixing it because he could'n leave the desk. It is also "strictly prohibited" to eat in the rooms. If you do you'll get charged 40 euros for the cleaning up after you. And there's is no free wifi. They charge for two euros per device daily. Then there was an incident about me needing toilet tissue so the cleaning lady was in the with her supplies < I saw the toilet tissue and I took two tools of it. In one or two minutes the receptionist came banging on my door asking me to give back the toilet tissue rolls. I do not have any more words to explain this? This is beyond my comprehension of severity horror. Needless to say I was booked for one week, I left after the third night and they are completely refusing on refunding me the rest of my money for days that did had pay for.
Very economical with space but well priced, excellently located and very friendly staff. I would recommend to friends and family. It's close to transport links, the metro is a 5 minute quick walk away and the train station is a stones throw away.
They made me wait forever at the front desk because they were on the phone with the manager who was shouting at them. They tried to give me a single room beacause I was on my own, when I had clearly booked a double room. They didn't offer the internet when I checked in, and I had to call back the front desk to ask to pay for it since it is not free. They didn't have any equipment to iron my shirts. Least helpful service I have seen in a long time!
I had to go to Paris for three days and needed a modest hotel in 17th arrondisement near to my business contact. Hotel Prince Monceau fitted the bill ideally. Although relatively small it had recently had a facelift and was very comfortable. The rooms although on the small side were nice and very clean as was the bathroom. The shower was powerful and towels in good shape. Whilst I did not take breakfast at the hotel the breakfast room looked inviting. There are a number of bars and cafes in the immediate vicinity all very reasonably priced. I am very happy to have found this gem and will be returning in October.
It was very good To find a decent hotel at a reasonable price in Paris is not so easy I enjoyed my stay in Prince Monceau very much, everything was good and clean Beds confortables and rooms with enough space to put an extra bed.
The location of the hotel was pretty good, it wasn't very expensive and the beds were very comfortable but the room was way too small, (I had to stand sideways to get into the bathroom) the receptionist wasn't the friendliest but I think that is just the french in general, also there were no English channels on the tv (I know I'm in France but it's nice to watch and hour of English tv before sleep) in conclusion it's not a very nice hotel but it's cheap, not far from city center and somewhere to sleep
- Walking distance to Parc Monceau
- Free WiFi in rooms and public areas
- Concierge services
- 24-hour front desk
Located in 17th Arrondissement within a short walk of Parc Monceau, Hotel Prince Monceau is within a mile (2 km) of other popular sights such as Moulin Rouge. This 26-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and dry cleaning/laundry services. Galeries Lafayette and Arc de Triomphe are also nearby.
Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room.
All 26 air-conditioned rooms feature safes, phones, and desks. Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with Frette Italian sheets and down comforters ensure a restful night.
Hotel Prince Monceau offers free WiFi in public areas and refrigerator in a common area. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage.
Reviews from Trip Advisor
44% of guests recommend this hotelTotal of 205 reviews