Best Western Paris Italie3.0 out of 5.0
Recent guest reviews
Traveled in July 2017, we were 2 couples. To start with the pros - 1) Location is superb! You have cafes, malls, RER station, farmer's markets on certain days - all close by. Due to ease of access, we would come in late at night, eat around in cafes, bought fruits from farmer's market. 2) Hassle free check in and check out. 3) Polite, helpful, hospitable staff. 4) Clean rooms with basic amenities. Few cons: 1) Small rooms (some of the smallest atw). 2) Limited breakfast - we never ate - as mentioned ate at cafes closeby. 3) Elevator really small - 2 people fit in at one go with luggage. Overall, a decent hotel - with all basic stuff. Do not expect luxury though :)
The hotel is located five minutes from the metro place d'italie, which is excellent. I came just after 8pm, reception was ok, polite but not warm. The room's first impression was good but when I opened the toilet door I saw that the toilet was used, with old pee in it, as well as on the floor making me feeling slightly disgusted. I was massively tired and didn't complain which was a mistake thinking back. Next morning, I was late for my conference so I decided to have breakfast at the hotel. Another big mistake. I payed 12€ for hard croissants, frozen cheese and butter and watery coffee. Sorry guys but you do need to improve a lot.
At first, I booked thia hotel due to its price and location...The room I saw i website is a bit dated.. when I arrived, I was surprised by the newly renovated room in very good condition. You can see my picture... Location is good..in the middle of Place D' italie where you can access eveywhere in Paris by metro/bus. I woll stay in this hotel again!
The location of this hotel was perfect for where we wanted to be. If you go to Paris expecting large rooms for a tourist level hotel you are going to be disappointed. The rooms here are small, but very well set out, comfortable,modern , and clean tidy . They have air-conditioning and windows that open, so were light and airy. there is a fridge and kettle in the rooms and plenty of hanging space. The bathroom is good and the shower is excellent. I liked the area, just a short walk into China town and to the river. Plenty to see and do and right next to the Metro.. there is also a shopping centre just over the road. The only problem we had is that we struggled to connect to the wifi on the 4th floor, although my friends across the hall didn't have any issues. Would definitely stay here again, good price, good location and comfortable bed!!!
the staff are friendly and helpful. Rooms are clean. That's the positive. Rooms are small. There is no soundproofing so you can hear your neighbouring room. The bath tapware was faulty. No English speaking/subtitles TV channels.
I stayed at this hotel for a week. I stayed in the corner room so apparently it was big but i learnt to breathe in the room after 2 days of my stay. Pros - location big advantage - staff courteous and helpful - room with balcony view get good light. - breakfast spread average but better than some other business hotels - lifts available Negatives - no room service - extremely small rooms - wifi is free but extremely patchy - no other facilities in hotel.
A small hotel with very tiny and stuffy rooms. The reception service was good and always helpful hut the overall experience was claustrophobic. There are better options in the vicinity at the same price level. Didnt take the breakfast option so i cant comment on that.
The hotel is small but very near a Metro station. Room and bathroom were modern and clean though smaller than you'd get out of town - hey, this is Paris centre. Dining room only does a very nice continental breakfast. I think the receptionist can serve drinks. Happy to stay again.
The Hotel is situated near Place d"Italie and has good travel connections to all places of touristic interest in Paris.I like that there is a bus to the Gare de Lyon.The Hotel is clean and there is a friendly atmosphere.It is a pleasure to be a guest in the hotel and I think that you get value for your money
I travel a lot for both work and pleasure (more than half the year on average for the past 4 years) and have seen a fairly wide spectrum of hotels out there. In Paris, you pay for the location and then the service. That being said, when an establishment claims to be a hotel, then they should at least offer clean and quiet rooms. First room I got was right next to the ventilation unit on top floor. Complained about loud noise and got a promise that they would check it out and get back to me right away. No callback for more than half an hour. Second phone call got me another room on a lower floor. This was at 2 in the morning. Shower with clogged drain which remained so throughout the stay even though I complained. Overall, hotel is falling apart, but I was out all day so didn't really care. I could go on but you get the general picture. This is a property which continues to get guests due to its proximity right next to Place d'Italie (same reason why I chose it). Finally, the most outrageous part was that I was charged for 3 nights when I only stayed for 2. I only found out when I got my credit card bill. Contacted Best Western and they have been utterly useless so far. Hotel claims they do not have record of me staying there while customer service gives me the same answer written in their script: " You're important to us, blah blah, blah..." while they bounce back and forth between me and the hotel. It's been almost 2 months since my stay and still no progress. I wanted to wait for a resolution before I submitted my review but enough is enough! AVOID THIS HOTEL AT ALL COST.
- Close to Jardin des Plantes and Grande Galerie de l'Evolution
- Free WiFi in rooms and public areas
- Laundry facilities
Located in 13th Arrondissement, Best Western Paris Italie is within a mile (2 km) of popular sights such as Jardin des Plantes and Grande Galerie de l'Evolution. This 35-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/café, and free in-room WiFi. It's also close to Notre Dame Cathedral and Pantheon.
For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
All 35 soundproofed rooms provide minibars, coffee makers, and safes. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include hair dryers, phones, and ironing boards.
Guests of Best Western Paris Italie enjoy free WiFi in public areas, free newspapers, and laundry facilities. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. This hotel also has a gift shop.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 266 reviews