Best Western Hotel Eiffel Cambronne3.0 out of 5.0
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Recent guest reviews
If you decide to stay in this hotel, just hope that you get lucky everything in your room works, like the air-conditioning, because it is hard to get the staff to do anything in your behalf. The AC in our room did not work so we told the front desk about it the next day. The staff told us that someone will come to work on it and if it does not work then we can have another room. We went about our business for the day and got home pretty late that evening to find out the AC is still not working so they put an electric fan instead. I went to talk to Abdullah who was working at the front desk that evening to ask for another room. Instead of telling me in a respectful way that the hotel is full so there is no possible way to get another room, he proceeded to scold me for daring to request a room at that time to the night. I did not realize the hotel was full until his friend explained the situation to me. I have the impression that many people in the tourist industry in Paris do not care about treating people well because people will come back to stay not matter what. I can't do anything about that, but I know I can at least let prospective customers know what they are getting into before they book this place. The sad thing situation could happen anywhere in Paris. I just got unlucky dealing with a rude person like Abdullah!
We stayed at 2 hotels during this trip and found this hotel to be more personal with the way French lifestyle represents. Close to the train and each corner has a market and Cafe ( The Place and Cafe' Cambronne).This is not a fancy hotel but everything you need can be asked for. But you have to ask as they don't offer. I am not sure that traveling with children and families would prefer this hotel.
This was my first visit to Paris. It was a very short visit following a medical mission to the country of Armenia but we were fortunate enough to connect in Paris and managed to stay only 1 1/2 days. The hotel staff was very friendly and helpful, one of the ladies had only been in Paris (from London) for only 1 week but did her best to help up find things. The beds were very comfortable after staying in a Hostel for a week! I would recommend to visitors to take advantage of the Bus Lines when going Sight-seeing. The Eiffel Tower and the Louve are a MUST!
The staff was very friendly and helpful but did not understand a lot of what you were saying in English. The website led you to believe this was closer to the main attractions than it really was and transportation was not readily available. The lift was very small, only one person with their luggage at a time.The breakfast wss good but at most Best Western's it is included in the cost of the room. I really was quite disappointed in my choice.