Best Western Hotel Eiffel Cambronne3.0 out of 5.0
Recent guest reviews
I stayed here during a recent business trip to Paris for four nights. the room was quite small but was clean. the main problem was that the heat was on and the room was quite hot. when I mentioned this to the front desk staff, the response was "there is only one thermostat for the entire hotel and we had some cold days last week..). I had the impression that she was going to investigate whether they could turn off the heat but nothing happened. I ended up having to keep the window open in my room at night in order to have a reasonable temperature in the room. Unfortunately my room faced a busy and noisy street. I did not sleep very well during my stay. the breakfast was adequate and the staff quite attentive. the hotel rate did not include the breakfast however and it was not a particularly good value. I would not recommend this hotel for business travelers.
My husband and I stayed at this hotel in March 2018 this year. He had booked a room for a double bed facing the tower. When we checked into our room it was a very small room with twin beds on opposite end of where we had booked. We went and asked the receptionist if there was a mistake and we were told that a group of 15 had arrived and they had moved our room and could not make our bed a double due to all the rooms being full. No further accommodations were or useful information was given. I then asked if a room would be available the next day and she said no, but that they could make our bed into a double with a toper. That night we could not get our ac to work and the street noise was to loud to leave the window open and it was 87 degrees in the room all night. The next day my husband and I left early that morning and came back at 4PM, I asked the same receptionist if our bed had been made into a double but she advised that it had not and were we going out for dinner and it could be done then, we were exhausted and asked when was the earliest it could be done and she advised it could be done right then. We then waited for 40 minutes in the lobby for them to fix the bed. At no time were any apologies made about moving our room or the bed situation. She did pull our booking and said, "yes it does have you listed for a double, but we can not accommodate that now". I was very upset with the entire stay, the condition of the room and the service, not to mention when we did get the AC to work it was very loud and rattled badly.
We stayed here for England vs France for the rugby 6 nations. Overall the Hotel was great personally I would have rated the hotel as 4 stars but the service we got from the receptionist Noa was exceptional so just for that the hotel gets 5 stars from us. The hotel should be proud to have someone working for them who does everything they can for the gussets. Thanks for a great stay if we come to Paris again we will be coming back this hotel.
Very clean , warm and comfortable . Bathroom spotless . Excellent staff and short walk to metro of 150 meters. The rooms to be fair are smaller than perhaps you'd like as is the lounge but all in all a great hotel for the money ideal for a short trip to Paris .
The Best Western Hotel was located a bit off of the beaten path but the price and especially the staff more than made up for a few extra steps each day. Upon our arrival and throughout our stay we were assisted by Noa.....a wonderful and intelligent young student from the local University. Her assistance and knowledge made our stay in central Paris a memorable experience. Noa gave us the necessary instructions as well as writing out translated notes to give to staff at the nearby subway and train stations. Without her assistance it would have been impossible to have visited Disneyland-Paris as well as a number of other sites and locations which we were able to see thanks to her.
was here for 4 nights back in late november. at check in there was a misunderstanding with my reservation because i booked a room for 3 people but on their system it was only for 2. fortunately we were able to get a cot for our 3rd person. the young lady who checked us in was awesome and very friendly! i forgot her name but she was very welcoming and helpful. the other young lady who worked the morning shifts was awesome too! all the staff that we encountered here spoke english very well. breakfast is 13 euros per person, a little too expensive but hey its paris lol. 15 minute walk to the eiffel tower and several restaurants nearby as well. this hotel will be my first choice when i return to paris. Awesome hotel, merci beacouop!
I stayed at the hotel for 6 days. From the arrival to the moment i left the hotel, everything was perfect. The staff (specially Anatasia) are amazing. The hotel is small, but very comfy and clean. It is close to a great amount of rotisseries, bakeries, restaurants. Also close to three metro stations. 15 minutes walking distance from the Eiffel Tower. I really recommend this hotel for everyone.
This hotel has bed bugs. We had to check out and switch to a different hotel after 2 nights. Filed a report with Best Western Corporate and still have not heard back. Disgusting, do not stay here!!!!!!!!
Very disappointing. Felt like I was in a Youth Hostel. Tiny room and tiny elevator and terrible air conditioning/heating system. Only saving grace was the two gals at front desk who were terrific. But overall, how in the world does Best Western accept this place as a franchisee?
We wanted a mid-priced hotel in a convenient, safe, neighborhood location, and that's just what we got. Hotel is a quick 5 minute walk to the Metro. There are two wonderful bakeries within 2 blocks, that are second to none. The pastries are excellent. Plus, salads, sandwiches, and to-go fare. Many cafes and bistros and lots of activity, surround the Metro stop. Staff always greeted us with friendly bonjour and were always available to provide directions and suggestions. Room was clean and quiet with a comfy bed. Though room was compact, we've had smaller in NY. Bathroom was clean with a nice tub. Elevator was teeny, but we never waited long, if at all. If you're looking for a busy tourist area with trendy shops in the center of Paris, this isn't it. It's a cozy, bargain hotel within a short walking distance of all the action. We'd leave in the morning, stop for a cafe and pastry, then hop on the Metro, site seeing all day and into the evening, then return to our cozy hotel, ending with a friendly bon nuit from the night staff.
- Close to Eiffel Tower and Champ de Mars
- Free WiFi in rooms and public areas
- 24-hour front desk
Located in 15th Arrondissement, Best Western Hotel Eiffel Cambronne is within a mile (2 km) of popular sights such as Eiffel Tower and Champ de Mars. This 31-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, 24-hour room service, and free in-room WiFi. It's in central Paris and also close to Paris Catacombs and Arc de Triomphe.
For your convenience, breakfast is available for a fee. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
Best Western Hotel Eiffel Cambronne's 31 rooms are air-conditioned and provide coffee makers, free local calls, and safes. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Desks are also available.
Guests of Best Western Hotel Eiffel Cambronne enjoy free WiFi in public areas, express check-in, and free newspapers. Airport transportation is made easy with an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. This hotel also has a fireplace in the lobby.
Reviews from Trip Advisor
68.0% of guests recommend this hotelTotal of 377 reviews