Amarante Beau Manoir0.0 out of 5.0
Recent guest reviews
Hotel staff were very helpful. Everything was clean. Elevator is very small and slow so we used the stairs. Location was great for access to the Metro, shops, and restaurants. There is a small laundry one block away that did our laundry for a reasonable price. A little bit of street noise on weekday mornings but fairly quiet on weekend mornings.
Stayed here a couple of days ago. It was the fourth or fifth stay over the last number of years. It hasn't changed. The rooms are tiny, the furnishings are very tired, stairs carpets are well worn, but the place hasn't changed. The breakfast is served in a subterranean chamber hewn from rock. It's wonderful !!. It is important to keep your booking confirmation so the charges stay the same when checking out. It's a 3 star hotel and I would recommend it on that basis.
Located just off the Place de la Madeleine and in the same road as many other hotels. Impressive looking wood panelled lobby and checked-in relatively quickly. Building is very old (1800s) and a very small lift can take you to your floor else take the stairs. We had two adjacent rooms and the first was a little small, had a smell and only one of the three lights in the bathroom worked. The second was a little larger and most components seemed to function. TV and mini-bar available, which is always good. Bed a little sloped and air-conditioning couldn't really cool down the room in the middle of summer. Bathroom fair but a few cracks and holes here and there which I guess would be expected - Was at the lower price end for a hotel in the same area so no real complaints. Sound seems to travel along the alleyway our window overlooked and unfortunately the building at the rear is being demolished, so very noisy from about 730AM - You should be out exploring Paris at that time so again, no complaints. Breakfast downstairs in a great looking room. Had almost everything you would want but is maybe a little overpriced at EUR20. Hotel were able to offer us a late checkout (2pm) which did us a load of favours. We also relaxed in the hotel lounge for a bit before returning to the airport. My summary would be 'fair for the price' (EUR90 a night).
We enjoyed our staying at the Amarante Beau Manoir for three nights. The family room was just perfect and almost everything was in walking distance (if you enjoy walking!). The staff was professional and nice. The only thing that we were disappointed with was, when the hotel's employee in the desk tried to charge us for an extra bed for our son. We had booked for three and when we showed him our booking he admitted that we had payed for the young one and we didn't have to pay any amount extra. Beside that it was a splendid experience to stay at this hotel.
We arrived at the hotel after being ripped off by an official taxi, the staff could not have been nicer or kinder to us, both Anastasia and Mounya were really helpful in taking us to the police station and then recommending nice places to eat. The room was quiet and we got a very good nights sleep, the breakfast buffet was great . The hotel was very clean and located in a great district. We had a good time despite our bad start and we would definitely recommend it and we would go back as well.
Bedding and sheets - clean Room - clean Staff - helpful (except on the first night) Breakfast - over priced Bathroom - desperate need of an upgrade Location - Good Stayed here for 6 nights in early January 2017. Started off very badly, we booked through agoda the classic room with a queen bed. On arrival we received a room with a "standard bed". I called the front desk and was told that this is what I booked! The lady went on to state that a standard/double bed is what is known as a queen size bed in France! And I quote "anyway we don't have the room that you want, we are fully booked". I immediately went downstairs, only to have it explained again that their "standard bed/double bed" is what they call in France a queen size bed. I explained that the reason why I booked a queen size bed was because my husband is very tall! The women then went on to explain that apparently a queen size bed in America is a double bed in Europe and that I will find this is all hotels in Europe, even in Italy! Well I just came from a four star hotel in Venice and know full well what a queen size bed looks like, and it's definitely not a double! She then went on to say that French people know that this is the size of a queen size bed in France (which is a double bed). As I said to the receptionist on the day, if French people expect this, then advertise to French people and stop misleading me, a foreigner. It is false advertising and you are misleading people, charging them for a queen size bed and you are sleeping in a double! The receptionist then apologised, I'm sorry, I'm sorry, I'm sorry, I understand mam, I'm sorry. While I appreciate the apology, it does not make it right, this hotel took my money under false pretences and during my stay there, not once did the manager call on me to address this issue. You had six days to win a customer back and you failed miserably, so much for customer service! As it was New Year's Eve we had no choice but to stay here! 4 star hotel, absolutely not! Daylight robbery! Oh and get rid of the vacuum cleaner hair dryer. I would not choose this hotel again, there is plenty more I could say, but I see from previous posts, a lot of people have covered some of it.
AVOID - DIRTY - POOR CUSTOMER SERVICE and dirty bedding and toilet was broken. Keep away from here at all costs. I would not stay here if you paid me the hotel rating is a joke don't fall for it steer well well clear - i advise you to you to avoid avoid avoid !!!
The room was adequate but very dark wood panelling, with a small window which overlooked a wall mad the room very dingy - poor lighting also but we didn't spend much time in the room - it was comfortable to sleep in. Easy to walk to places or hop on metro - felt safe in the area compared to some areas in Paris. Didn't have breakfast but plenty of local places to pick up a croissant and coffee!!
Conciergerie not worthy of a parisian hotel I arrive at the hotel reception with a reservation made from the travel agency of my company. I do not speak French and I answer in English to the receptionist. His English is very poor and I do not understand his approach. The room was pre-paied and I'm asked for credit card, because according to him , the agency would not have paied a pre-bank authorisation. I protest and show him a copy of the document (in Italian), where are evident, booking number and price paied. The answer is "c'est comme ça" (?). We are obliged to call the Italien travel agency the confirm the payement and ask to speak with the receptionist. Because of his poor english, the agency passes the call to a french speaking agent that trie to solve the problem. Guided by the Italian agent the receptionist arrives to display on his computer the information concerning the reservation. Yes, the room was pre-payed. An hour has gone by. Finally a colleague of this young man appears at the front desk and asks what is going on. The receptionist tries to justify himself unsuccessfully and before this lady goes away, I ask her if she is conscious that nobody is apologizing for the disagreement. She finally apologises. Apparently it is not a habit in this establishement. On apologise " ON DEMAND". Incompetence...arrogance... The customer is king? Not in this establishement. For the rest...fair
Typical Paris hotel - high price , Low quality . Rooms were small , cleanish , comfortable .Location was very Hand being close to the Madelein station . Easy to get around and lots of cafe's restaurants nearby . Breakfast was very basic but satisfactory .
Reviews from Trip Advisor
32% of guests recommend this hotelTotal of 283 reviews