InterContinental Miramar Panama4.0 out of 5.0
Recent guest reviews
The staff at this hotel were absolutely amazing! Loved the location and room, you can't go wrong in those areas. But the staff, including Anibal Piper and Wendy were over the top amazing. So helpful, friendly, always smiling, EVERY hotel needs people like these two individuals!
The service from the front desk staff is outstanding. Anibal, Yersel, Irma, Gabriel and Frederico go the extra step to make your stay very comfortable. The restaurant has an extensive menu and the breakfast buffet is excellent. I received outstanding service from Carlos, Jorge and Sharon while dining in the restaurant and ordering room service.
Had no hot water for the length of stay we were there, could not be given another room account hotel full, and all daily complaints were met with "we're working on it." Out of 20-some stories, apparently only 17th floor of hotel had hot water. Hotel made no reduction in room charges or other compensation.
It’s everything you could ask for. Great view, excellent location, great food and drinks, very nice and compfy rooms. Staff is always ready to assist. Anibal Piper was very courteous and accommodating. Good job!
We stayed for 5 nights here on the family special! Which no one knew of except the reservations manager.. so every time the kids ate the staff didn’t understand that they eat free when we ate, so we had to everytime go to reception and get them to explain this to the waiters. The breakfast is amazing, was abit hard communicating how I want my eggs as the chef spoke Spanish. But managed by showing her what I wanted.. there is no service by the pool area even though they have a pool menu, so had to go to the bar everytime we needed something! The room was spacious and loved the shower.. amazing view of the ocean and watching the boats line up for the canal! Special thanks to the manager Yvonne that always came to check up on us and made the stay much better.
Great hotel, on the water fantastic view of Pamama City skyline. Irma amd Anibal are always very helpful. Carlos and Susan in the restaurant do a fantastic job! The breakfast buffett which is included is fantastic also.
Stayed October 23-27. Everything quite good. Service limited at bar. Absolutely no hot water on 17th. Floor had cold showers each day. Would not stay there again because of it. I would like to go back to Panama City with my wife, but could not take her to this hotel without hot water for showers.
We had a wonderful time at a 4 day conference in late October. We loved our room on the 17th floor with the wonderful ocean view. Being able to walk to nearby great restaurants and along the Avenida Balboa to the Casio Viejo was a real plus. The staff from the Concierge to the Front Desk to Food & Beverage were uniformly friendly and helpful. We also really enjoyed the variety of options at the daily breakfast buffet.
Just stayed here for a conference for 4 nights. Shower did not have hot water at any point during my stay. Most (although not all) other conference attendees had the same problem. It is unacceptable that an Intercontinetal property should ever force guests to take cold showers. To do this for 4 straight nights is beyond unbelievable. Hotel staff was courteous (and apologetic) throughout. My impression is that this property's problems are at the ownership/management level. While rooms are fine, they clearly have cut a lot of corners at this property. Elevator capacity is totally inadequate. Had three different occassions in 5 days when my room key failed--once at peak elevator demand times, so it actually took me 20 minutes to get from the lobby to my room on one occasion. This isn't a situation where a bad review is because a 5-star branded property in a major city failed to provide true 5-star service. This is situation where it failed to provide even 2/3 star service
Great staff, good food and service. Everyone was very helpful, especially Piper in the accounting department who quickly and professionally helped me with a problem. Good place to stay in Panama City!
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 752 reviews