Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

4.5 star property

Choose dates to view prices

Photo gallery for Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Outdoor pool, sun loungers
Meeting facility
Apartment, 2 Bedrooms, City View | View from room
Meeting facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
56 y 57 East Street, Obarrio, Bella Vista, Panama City, Panama
  • Place, Via Espana
    ‪3 min walk‬
  • Place, Calle 50
    ‪5 min walk‬
  • Place, Multiplaza Pacific Mall
    ‪15 min walk‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪10 min drive‬

Room options

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, City View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1033 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, City View

  • City view
  • 1432 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Apartment, 2 Bedrooms, City View

  • City view
  • 1981 sq ft
  • Sleeps 5
  • 2 Double Beds

Studio, 1 King Bed, City View

  • City view
  • 990 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed, City View

  • City view
  • 474 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Panama City

Located in Bella Vista within a 5-minute walk of Via Espana, Sortis Hotel, Spa & Casino, Autograph Collection by Marriott is within a mile (2 km) of other popular attractions like Multiplaza Pacific Mall. This 391-room, 4.5-star hotel has a full-service spa, a casino, and a restaurant.

What's nearby

  • Via Espana - 3 min walk - 0.2 miles
  • Calle 50 - 5 min walk - 0.3 miles
  • Multiplaza Pacific Mall - 15 min walk - 0.8 miles
  • Avenida Balboa - 16 min walk - 0.9 miles
  • Cinta Costera - 19 min walk - 1.0 mile

Getting around

  • Vía Argentina - 5 min walk
  • Panama City Passenger Station - 18 min drive
  • Tocumen Intl. Airport (PTY) - 23 min drive

Restaurants

  • ‪Luna Rooftop - ‬3 min walk
  • ‪MomO Coffe Shop - ‬2 min walk
  • ‪Slabon Café Bistro - ‬4 min walk
  • ‪Fonda Mamá Gallina Obarrio - ‬4 min walk
  • ‪Pizzería Napoli - ‬3 min walk

About this property

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Guests of Sortis Hotel, Spa & Casino, Autograph Collection by Marriott have access to a full-service spa, a casino, and an outdoor pool. Parking is USD 10 per day (USD 10 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 50 per person one-way. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect 46-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, coffee makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Sortis Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered self parking on site (USD 10 per day)
  • Secured, covered valet parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Acua Pool Lounge
  • Jackies Sport Bar
  • La Brasserie
  • Sotis Market
  • The Garden

Things to do

  • 30 gaming tables
  • 80 slot machines
  • Billiards/pool table
  • Bingo
  • Casino (4,306 square feet of space)
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 25 meeting rooms
  • Computer station
  • Conference center (14,155 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20.00 to 30.00 for adults, and USD 20 to 30 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 10 years old)
  • Covered self parking fee: USD 10 per day
  • Covered valet parking fee: USD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel, Spa & Casino, Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Hotel Sortis Hotel, Spa & Casino, Autograph Collection
Sortis Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection by Marriott

Frequently asked questions

Is free cancellation available at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott on May 9, 2026 start from $175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

This hotel is situated in Bella Vista within a short 5-minute walk of Via Espana and also 18 minutes on foot from Multiplaza Pacific Mall. You'll also find Avenida Balboa and Cinta Costera less than a mile away.

Will I be able to park at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

Yes, secured valet parking is offered for USD 10 per night. Accessible parking and electric car charging are also available for guests.

Is there a spa at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

Sortis Spa is the hotel's spa and services include body wraps, Ayurvedic treatments, mani/pedis, and massages.

Does Sortis Hotel, Spa & Casino, Autograph Collection by Marriott have a casino at the property?

Yes, Sortis Hotel, Spa & Casino, Autograph Collection by Marriott has a casino that's 4306 square feet and includes 30 gaming tables, 80 slot machines, and bingo.

Is there an indoor pool at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

No, but guests can enjoy a steam room at this hotel.

Does Sortis Hotel, Spa & Casino, Autograph Collection by Marriott have a restaurant with a breakfast menu?

Yes, Sortis Hotel, Spa & Casino, Autograph Collection by Marriott serves buffet breakfast for a surcharge each morning at La Brasserie.

Does Sortis Hotel, Spa & Casino, Autograph Collection by Marriott allow pets to stay for free?

No, pets aren't allowed at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott.

Are there connecting rooms at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

The closest major airport to Sortis Hotel, Spa & Casino, Autograph Collection by Marriott is Panama City (PAC-Marcos A. Gelabert Intl.), which is 4.6 mi away (14 minutes by car). Another top airport is Balboa (BLB-Panama Pacifico Intl.), which is located 11.9 mi away (35-minute drive).

Are there rooms with balconies at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

No, there aren't any guestrooms with balconies at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott.

Does Sortis Hotel, Spa & Casino, Autograph Collection by Marriott have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott.

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1004 reviews
Rating 8 - Good. 226 out of 1004 reviews
Rating 6 - Okay. 67 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tamica

Liked: Cleanliness, property conditions & facilities
Great location. Delicious food.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amani

Stayed 5 nights in Dec 2025

10/10 Excellent

Antonio

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great spa
Stayed 3 nights in Jan 2026

10/10 Excellent

Jordi

Stayed 1 night in Dec 2025

8/10 Good

Zeita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay!! Had an amazing view of the city for the whole thing to light up with fireworks on New Year’s Eve !!!! Staff was extremely helpful and friendly!!
Stayed 1 night in Dec 2025

8/10 Good

Amit

Great experience at the Sortis. The staff makes it special,
Stayed 1 night in Dec 2025

4/10 Poor

Melissa

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
This hotel was incredibly underwhelming and filthy. Upon our arrival, we noticed that the carpet in the lobby was stained and littered with crumbs. The staff at the desk was not helpful nor pleasant and gave us false information about check out times. When we entered our room, we were met with dirty linens and a carpet that looked as if it had not been vacuumed since the hotel first opened in 2014. When booking this hotel, we had no idea that our reservation included complimentary toenail clippings near the bed and hair in the bathroom drain. When the issues with our room were brought to the staff's attention more than once, they laughed at the absurdity of the situation and offered no solution. In addition to the issues with the cleanliness of our room, we also experienced problems with our shower. The water took over three minutes to come to a temperature that was tolerable to shower in and the faucet barely let out a trickle. Periodically, the water would become scalding hot and then freezing cold. The last night of our stay coincided with New Year's Eve as well as an all night rager that ended at 5:30 in the morning. Between the music loud enough that our beds vibrated and the incessant fireworks, we got little to no sleep. When we inquired about a delayed check out, we were told that we would have to pay an exorbitant fee. We would not recommend the Sortis hotel to anyone who likes clean sheets, pleasant showers, and a good night of sleep.
Filthy linens
See through shower to bedroom
Stayed 4 nights in Dec 2025

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities
We were 3 in the room; we asked for extra water bottle, towels, etc... The service is very fast and curteous. The beda are very comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Mayra, Woodhaven

Liked: Cleanliness, property conditions & facilities
La habitación súper cómoda y la ubicación del hotel espectacular muy
Stayed 2 nights in Dec 2025

8/10 Good

Amy J

Liked: Cleanliness, property conditions & facilities
Rooms were bigger than expected.
Stayed 7 nights in Dec 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, but streets around the hotel was not very nice to walk. Better to uber to go everywhere.
Stayed 4 nights in Dec 2025

10/10 Excellent

Essie

Liked: Cleanliness, staff & service
We didn’t have free breakfast
Stayed 4 nights in Dec 2025

10/10 Excellent

MELANIE PATRICE, Merrillville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This my 2nd time staying at this hotel and it did not disappoint. Check in/out was a breeze. I love the dining options and the room service options. The hotel is in the heart of downtown so it’s walkable. There is always an uber 1-2 mins away so really great transportation options. I didn’t utilize the bar or casino. The spa was AMAZING! I had a 80 minute Swedish massage and loved the massage tech I had.The hotel was nice and clean, including the rooms. I love that you can’t get to the room floors unless you have a keycard because the elevators won’t move until you swipe. Your key is programmed for your floor only so you can utilize the rest of the hotel amenities, but you won’t be able to go to another floor you’re not staying on. The views from the 11th floor were nice as I caught a Christmas fireworks show. The police are in the building once the front desk closes and are around the property all day so it’s extremely safe. The staff are always top tier and go above and beyond. Whenever I’m in Panama City I will continue to stay at this hotel.
Sightseeing tour
Coffee from the breakfast restaurant in the hotel.
Stayed 3 nights in Dec 2025

8/10 Good

Deangelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff was very cooperative.
Stayed 8 nights in Dec 2025

10/10 Excellent

Joel, Diplomatic Area Manama

Stayed 5 nights in Nov 2025

10/10 Excellent

KFIR

Liked: Cleanliness, amenities, property conditions & facilities
Amazing amazing service
Stayed 3 nights in Dec 2025

10/10 Excellent

Samantha S.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Celebrated my daughter's 21st birthday. Ate at 3 of the 4 restaurants. The spa was amazing. Enjoyed the pool as well.
Stayed 4 nights in Nov 2025

10/10 Excellent

angie Paola

Stayed 1 night in Nov 2025

8/10 Good

Kathleen, Ormond Beach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and the room were very clean, Nescafé coffee in room or also available for a fee in cafe. Nice views of the city. The bed was very hard and uncomfortable. The hotel has 3 restaurants on site. We liked the Lebanese one the best.
Stayed 7 nights in Nov 2025

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, amenities
Good staff and convenience area
Stayed 1 night in Nov 2025

8/10 Good

Wayne, Huntersville

Liked: Cleanliness
I excellent staff Service and support.
Stayed 7 nights in Nov 2025

10/10 Excellent

Kyung

Stayed 3 nights in Oct 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice location
Stayed 4 nights in Oct 2025