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Recent guest reviews

The carpet in the room was very dirty. Couldn't walk bare foot because the bottom of your feet turn black, disgusting. The check in was disappointing, the lady was rude and extremely noisy!! She watched me walk back to my truck and I can see her spying on me throgh the glass panels. Questioned me multiple times about who else was staying with me. Then she asked for my mom and daughters first and last name because apparently she needed them. Talk about invasion of privacy. Will never stay there again.

Property ok

Some of the guests were very loud late at night.

The hotel has significantly declined since we last stayed there a couple years ago. The phone in our room would not work, there was no hair dryer, and the shower curtain had been cut in half so did not cover the area.

We enjoyed the hotel room. It was very comfortable. Staff was nice and helpful! Liked the fact there was a restaurant inside the hotel. We did not have to go looking for dinner.

Grand hotel. I bet it was spectacular back in the day

CLOSE TO STANORD

The staff was very attentive. We received excellent service. Breakfast was included and was big and delicious.

Great place to stay. Close to stores and restaurants.

Overall we had a pleasant stay. Except the fridge in our room is not working properly. It couldn’t be closed.

Older established property in Palo Alto. HOWEVER, like the rest of the Palo Alto rip-off the room prices in this town are simply OUTRAGEOUS! I realize that the hotels have their own monopolies but frankly as many reviewers have noted it is 2-3 times the "normal" prices in hotels in other cities. Everybody is trying to get the Apple/Google/Stanford dollar.....

The room and facility were lovely and the staff was exceptionally courteous.

There was zero parking on Saturday. There was not hot water available for tea in the lobby early Sunday morning. The beds and pillows were great. The staff were a joy.

Older property with much more solid and QUIET construction so rooms are quiet..... Internet could be a little faster but other than that the mini fridge worked well. In room microwave would be nice.......

El Camino Real Palo Alto CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Crowne Plaza Cabana, Palo Alto, an IHG Hotel places you within 3 miles (5 km) of popular attractions like Stanford University and Googleplex. This 195-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.


Dining

This hotel is home to a bistro and a bar/lounge. To-go breakfast is offered for a fee each morning from 6:00 AM to 9:00 AM.


Rooms

All of Crowne Plaza Cabana, Palo Alto, an IHG Hotel's 195 soundproofed rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Free local calls, fans, and ironing boards are also available.


Property features

Guests of Crowne Plaza Cabana, Palo Alto, an IHG Hotel have access to an outdoor pool, a 24-hour gym, and a sauna. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Presidential Suite, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Crowne Plaza Cabana, Palo Alto, an IHG Hotel

Everyone (15) Couples (7) Business (2) Family (14) Friends (1)
3
Family

The carpet in the room was very dirty. Couldn't walk bare foot because the bottom of your feet turn black, disgusting. The check in was disappointing, the lady was rude and extremely noisy!! She watched me walk back to my truck and I can see her spying on me throgh the glass panels. Questioned me multiple times about who else was staying with me. Then she asked for my mom and daughters first and last name because apparently she needed them. Talk about invasion of privacy. Will never stay there again.

By on Apr 6, 2022

1
Partner Couples Business Business

Property ok

By on Mar 10, 2022

4
Everyone

By on Jan 1, 2022

4
Partner Couples

Some of the guests were very loud late at night.

By on Sep 4, 2021

2
Family

The hotel has significantly declined since we last stayed there a couple years ago. The phone in our room would not work, there was no hair dryer, and the shower curtain had been cut in half so did not cover the area.

By on Aug 26, 2021

5
Family

We enjoyed the hotel room. It was very comfortable. Staff was nice and helpful! Liked the fact there was a restaurant inside the hotel. We did not have to go looking for dinner.

By on Aug 16, 2021

4
Everyone

Grand hotel. I bet it was spectacular back in the day

By on Jun 8, 2021

2
Family

CLOSE TO STANORD

By on May 31, 2021

Review comment responded on Jun 1, 2021

Sorry that your stay with us did not meet your expectations as we strive to give excellent service. I hope you give us a chance in the future when you travel. Warmest Regards, Beth

5
Friends

The staff was very attentive. We received excellent service. Breakfast was included and was big and delicious.

By on Mar 27, 2021

4
Family

Great place to stay. Close to stores and restaurants.

By on Mar 7, 2021

Crowne Plaza Cabana, Palo Alto, an IHG Hotel

4290 El Camino Real, Palo Alto, CA 94306
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