Hotels on the River in Palm Valley

"I wrote a review previously and I now received another review request I presume hoping I would change my review. I had an awful time at this hotel. The staff was terrible. The room was ok but the garbage pails were never emptied during our entire 2 day stay. We waited more than an hour & a half for an additional blanket after calling the front desk 3 times & only to find after not deciding to call a fourth time they the blanket was left at the door without the person even knocking to let us know it was there. So we were cold for almost 2 hours. The parking fee is excessive. Overall it was one of the worst experiences u have ever had at a hotel. We would NEVER stay at this Hotel again. I guess that after Jimmy Buffet died the hotels went downhill. I stayed at the resort in Hollywood Fl several years ago & it was great. This hotel not so much. Don’t waste your time & money to get aggravated!"

"The staff was so friendly and upbeat. Everything was super clean. Breakfast always fresh and delicious. Such a beautiful experience!"

"The power went out the fire alarm went off. We didn’t know if there was a fire or what was going on. We were all ushered out of the hotel to find out. There was no fire, but now no one could unlock the doors to get us up into our rooms, we missed appointments. We couldn’t do anything we plan to do for the trip because we weren’t able to get into our rooms to finish dressing it was absolutely horrible. Just a horrible experience. The emergency lights did not go on in the stairwells. The stairwells were pitch black very dangerous horrible experience."